Rating
4.7
1,896 reviews
Starting price
$30
Flat Rate
Categories
7
Founded
2008
Employees
0
ScreenConnect is a fully functional remote support solution. The software gives you the ability to remotely view and control devices from anywhere there is an Internet connection. As a technician, regardless if you primarily support your customers personal computers or a huge enterprise infrastructure, the ability to quickly and effectively resolve problems allows you to save time and improve customer satisfaction.
Ad spend / mo
$47K
113 paid keywords
Paid visits / mo
2,229
Organic keywords
8,397
Organic visits / mo
16,948
Authority
41
12,340 ref domains
Creatives run
100
as Connectwise.com, Inc.
Active now
35
last 14 days
Advertising since
Sep 2024
1.5+ yrs running
Last seen
today
still active
Running 24 ads on LinkedIn as ScreenConnect - a paid B2B channel, on top of any Google/Capterra spend.
The shared messaging across Remote Desktop & Screen-Sharing Support Tool advertisers - the validated angles to copy. See the niche →
(1,896 reviews)
Great, I am considering using it for my home lab. it is one of my favorite tools we use at as it is fast and simple and rarl;y has trouble.
Pros: Fast and easy to help people not under our RMM, and a great secondary back up if our primary RMM goes down. I can get a users connect with a quick email.
Cons: sometimes when I ahve been connected a while it gets funky but a quick reconnect fixes it. Better audio connection would be good for helpoign diagnosing speaker and microphone issues
andrew p. · Noc Engineer · Information Technology and Services · May 20, 2026
Easy to use and would recommend but expect to work with security platforms to get it to function in your environment.
Pros: Screen Connect is pretty straight forward for end users. It's interface is intuitive an does not have a steep learning curve.
Cons: Unfortunately due to bad actors using Screen Connect several security related platforms block the use of Screen Connect.
Brad C. · IT Specialist · Information Technology and Services · April 17, 2026
| Category | Page | Rank | Placement |
|---|---|---|---|
| Meeting | 1 | 1 | Ad |
Domain confidence 98%
| Keyword they bid on | CPC | Pos | % budget | Landing page |
|---|
| screenconnect | $25.63 | 1 | 25.2% | www.screenconnect.com/trial |
| screen connect | $25.63 | 1 | 13.7% | www.screenconnect.com/trial |
| connectwise control | $11.14 | 1 | 2.6% | www.screenconnect.com/trial |
| free remote access software | $4.28 | 1 | 1.2% | www.screenconnect.com/trial |
| screenconnect pricing | $19.26 | 1 | 0.7% | www.screenconnect.com/pricing |
| connectwise screenconnect | $15.67 | 2 | 0.7% | www.screenconnect.com/trial |
| teamviewer substitute | $7.84 | 1 | 0.5% | www.screenconnect.com/teamviewer-alternative |
| screens connect | $25.63 | 2 | 0.5% | www.screenconnect.com/trial |
| anydesk alternative | $6.16 | 1 | 0.3% | www.screenconnect.com/anydesk-alternative |
| teamviewer alternative | $7.84 | 2 | 0.3% | www.screenconnect.com/teamviewer-alternative |
| remote desktop programs | $5.52 | 5 | 0.3% | www.screenconnect.com/trial |
| teamviewer alternatives | $7.84 | 2 | 0.3% | www.screenconnect.com/teamviewer-alternative |
| cloud screenconnect | $37.31 | 1 | 0.2% | www.screenconnect.com/trial |
| screenconnect free | $16.40 | 1 | 0.2% | www.screenconnect.com/get-started |
| screen connec | $25.63 | 1 | 0.2% | www.screenconnect.com/get-started |
ScreenConnect Remote Support
TeamViewer alternatives — Multi-OS compatibility: Windows, macOS, Linux, ChromeOS & more. Scale IT smarter with pricing flexibility and lower total cost.
https://www.screenconnect.com › teamviewer › alternative
ScreenConnect™ Remote Support
Start Your Free 14-Day Trial — Remote Support & Access Software - Free 14-Day Trial, No Credit Card Required. Unlock the Power...
https://www.screenconnect.com › free-trial
TeamViewer alternatives
Switch To ScreenConnect — Multi-OS compatibility: Windows, macOS, Linux, ChromeOS & more. Deliver silent support, reduce disruptions, and...
https://www.screenconnect.com › teamviewer › alternative
ScreenConnect™ Remote Support | Save Your Team Time and Money
Launch Secure Remote Connections That Let You Solve Clients' Problems Faster.
https://www.screenconnect.com › free-trial
TeamViewer competitors
Faster, Secure Connections — Multi-OS compatibility: Windows, macOS, Linux, ChromeOS & more. Deliver silent support, reduce disruptions, and maintain security at enterprise scale. 99.99% Up-Time. 20M+ Endpoints Supported. 14-Day Free Trial. Highlights: We Offer A Range Of Products ...
https://www.screenconnect.com › teamviewer › alternative
ScreenConnect has served as a reliable remote support toolespecially for IT teams handling dozens of devices. It cuts down on troubleshooting time and simplifies routine tasks. Some menus still feel confusing, but the software runs fast and works well in practice. Probably, the interface would improve if more users tested it thoroughly. This makes it a solid choice for day-to-day support operations.
Pros: ScreenConnect provides quick and reliable remote connections that make user support seamless and efficient. The appearance is neat and user-friendly, and it is not complicated to arrange unattended access. Performance is always good, even on low-speed networks. Features such as fast transferring of files, executing commands, and displaying multiple screens are really worthwhile.
Cons: Certain settings hide behind layers or need several clicks to reach. Updates sometimes bring new screen layouts that take time to get used to. How do smaller groups really understand licensing and pricing levels?
Nelson O. · IT Systems Admin · Financial Services · March 16, 2026
the updates over the past 6 - 8 months, are HORRENDOUS at best! From moving away from the initial .exe download for obvious reasons and replacing that with ZIP files made it cumbersome for end users who are not in any way tech savvy, to going back to an .exe and now being detected in Windows 10 pro and Windows 11 Pro environments as a virus and won't allow download or if it does allow download, won't install. It's almost impossible to talk a user over the phone who knows absolutely nothing about computers other than where the power button is, how to disable firewall or defender A/V! HOW ABOUT SIGNING YOUR INSTALL PRODUCTS SO WE, THE PAYING CUSTOMER, DON'T HAVE TO DEAL WITH YOUR TECH TEAM'S INABILITY TO DEVELOP PRODUCT PROPERLY!!!!! 🙄
Pros: Not much good to say about ScreenConnect any more. Used to be a phenomenal and DEPENDABLE product but not anymore!
Cons: ridiculous updates that just break things which have been working for many months or longer is becoming the norm with these guys. Feel like I'm dealing with Microsoft anymore in respect to them changing things and not fully testing before deploying, then leaving us, THE PAYING CUSTOMER, to figure out how to continue to make this product work. Over the past few months also, nothing but connectivity issues with the SC website (NOT to be confused with connecting to remote machines). Sometimes won't connect, sometimes will (this is from various locations and various machines)
Todd W. · IT Manager · Security and Investigations · October 30, 2025
Overall my experience with Screen Connect has been very positive. It is my go-to when I need to remotely manage devices. I love its robust capabilities, and the price is very competitive with other software's that don't have as many features. Customer support is unmatched as well and they are always willing to take care of any issues with the software itself.
Pros: Remote access is a breeze with this product. Whether you need to have it installed on a machine or simply need to provide direct support to end users. The ability to view all screens, deploy scripts, and transfer files is always a bonus. Directing users to the remote support page is easy with a quick link or a added as a clickable on your website. Installing access on machines is as easy as clicking a button. No need for all the extra stuff that comes with other RMM's. This has definitely taken our customer support to another level.
Cons: Sometimes it can be a bit hard for older users to find and run downloads. Theres lots of pop ups the users have to accept before a connection is established. This is easily fixed with a little bit of walking through but can become a hassle when trying to assist those who are a little bit less tech savvy.
nathan t. · IT Technician · Computer Networking · September 24, 2025
Its been Great, Its Easy to Use and train new techs on how to connect, run scripts, and setup software.
Pros: It works great! It lets us Connect to Our Clients Computers and run scripts and repairs, The Customer Support is also very easy to connect to and very helpful.
Cons: Sometimes the Agent Doesnt install properly and we have to contact support. The Only other Con I can think of is the site will go down about once a month but it is normally resolved fairly quickly.
Mitch C. · Escalation Tech Lead · Information Technology and Services · September 22, 2025
ScreenConnect got the job done. That was the extent. It was a nice tool to implement quickly but I do not recommend it for long term use especially if you expect company growth in the future.
Pros: It was easy to use and provided the basics of what was needed to support our machines. It had enough structure to make it easy to onboard.
Cons: It sometimes felt that it had too many guardrails and left me wanting to be able to do more. When compared to other products, it felt lacking.
Allen F. · Director of Information Technology Solutions · Information Technology and Services · September 17, 2025
Pros: We love the ability to remotely connect to our clients along with the ease of use and features that the product offers.
Cons: There really aren't any cons to using the software. We just wish that we would have moved to it sooner.
Michael S. · Cyber Manager · Information Technology and Services · September 8, 2025
Good technical support and active community, advanced security, and many convenient advanced features.
Pros: The best remote assistance software, easy to use and with lots of handy features for an IT department, plus it's fairly simple to implement.
Cons: The price is a little high compared to other competitors, but in my opinion it's justified. You have to get used to using it, it's not exactly intuitive, but you get used to it without any problems.
Mattia P. · IT Operations Manager · Food Production · July 28, 2025
Overall, my experience has been very positive. We use Screenconnect to connect to sessions from NinjaRMM and that integration is seamless. Privileged Access Management is not only easy to setup, but offers deep configuration options to allow automatic execution of elevated prompts. Screenconnect blows it's counterparts out of the water, and there is no contest to what tool I would rather use.
Pros: Screenconnect is an incredibly mature product with an expanding set of features and customization that can sometimes surpass other products in the Connectswise stack. Between reliable connectivity to endpoints, support for PAM, and strong reporting, it is my team's favorite remote connection utility.
Cons: Support is occasionally poor, but I believe this is a Connectwise issue that has been longstanding. Features are sometimes changed without too much notice, leading to confusion from technical resources.
Lorenzo K. · Security Project Engineer · Information Technology and Services · July 17, 2025
This is the best remote access tool. Nothing comes close. I have been using it for about twelve years.
Pros: It is fast and easy and flexible. Backstage is a killer feature. I can fix a lot of issues with disrupting the client.
Cons: The agents are not signed so if you use ThreatLocker or something similar, it is going to be hard upgrading.
Matt I. · VP of IT · Banking · June 27, 2025
Overall, we're generally satisfied. It’s made managing remote support for our clients much easier and more efficient. The features and reliability are better than other tools we’ve used, and the backstage mode is a real standout. I’d definitely recommend it to other MSPs looking for a solid, professional remote support solution.
Pros: ConnectWise ScreenConnect is highly reliable for us. Not only that, it’s fast, and makes remote support easy for our us as well as our customers. More importantly, it's super easy to deploy and roll out to all our clients’ devices.
Cons: There are frequent updates, so our sys admin has to keep it up to date regularly and occasionally, there can be a bit of lag when connecting to Macs or when using high-resolution monitors.
Anonymous User · Executive · Information Technology and Services · June 10, 2025
I found it very useful with my client work remotely. I don’t need to pay anything. Reduced downtime.
Pros: Platform for remote monitoring and control. Support customer service remotely. Any location any time even consumer is not available. After hours support and maintenance provider.
Cons: There is nothing like that. Like every features that screen connect provides. Screen connect is free so anyone can use it.
Kinjal V. · Carer · Health, Wellness and Fitness · June 1, 2025
It's something we use on daily basis in my line of work. Its a very important tool for us. We use the software to gather information about our clients machines also very often.
Pros: How powerful it is. Gives us total control of the machine and is super easy for the customer to give us the access to their machine.
Cons: The menu bar at the top can be a little annoying at times to use. But that's really the only thing I can think of.
Mark K. · Filed Engineer · Computer & Network Security · May 23, 2025
Pros: Multi-monitor support, low bandwidth support, toolbox, chat, wake lock, extensibility, cross-platform, everything you could want in a remote support tool
Cons: On-prem was retired, cloud was not as customizable, also not great that it got bought by ConnectWise and rebranded to Control
Anonymous User · Network and System Engineer · Computer & Network Security · May 20, 2025
Our general experience with ConnectWise ScreenConnect has been great we are able to connect to our users machines transfer files, run scripts and commands seamlessly with great support for multiple monitors and perirpherals
Pros: Screenconnect is simple to use and provides powerful and easy to use tools like remote desktop, running powershell scripts, command line scripts, software deployment and more.
Cons: the UI can look better it looks a little dated but the functionality is very good, it is also easy to deploy using an agent.
Luis N. · Security Engineer · Health, Wellness and Fitness · May 19, 2025
Overall this platform is still one of the strongest in the market with its scripting ability as well as the ability to reboot and wait for a client
Pros: Ease of use Installation simplicity Customisation and unattended remote support
Cons: It has some weakness with the connectwise home setup and is clobbered together with other poorer solution's
Andrew P. · It operations manager · Information Technology and Services · May 14, 2025
Overall I enjoy the product. we have it integrated with Ninjaone so we can single click start a remote session from our RMM. the adhoc session are quick and easy to walk an end user through setting up.
Pros: reliability and ease of use is great. It is very easy to deploy and we can rely on it always being available. Integration is great also.
Cons: The interface can be a bit messy. we have accidently clicked on the wrong adhoc session before and they dont self-cleanup at all.
Andrew J. · NOC Lead · Information Technology and Services · May 7, 2025
I liked that the product was user friendly, but I did not like how slow the product was.
Pros: ConnectWise ScreenConnect was quite user friendly. Setting up my screen display for the non-profit I work for was a breeze.
Cons: It was super slow and it lagged a lot. This made it difficult to use at times because it would sometimes take upwards of 10-30 minutes to load.
Connor B. · Client Services Manager · Non-Profit Organization Management · May 5, 2025
Overall the experience was good. Had no major issues with Screenconnect!
Pros: Screen connect is very smooth for remote access. Probably one of my favorites.
Cons: There were no cons that I experienced with connectwise screen connect.
Joseph C. · Director of Cybersecurity Services · Information Technology and Services · May 4, 2025
overall I like this app because the speed, reliability and security
Pros: can access other's computer remotely, so it is easy to troubleshoot
Cons: it only work best if accessed via desktop. mobile access not as smooth as desktop
Cornelius Tian Andi S. · owner · Farming · April 28, 2025
Very positive experience with this software. It's very stable and only requires a thin agent to install, after that, it's easy to connect & provide quick efficient remote support.
Pros: I'm currently managing 30 endpoints with ConnectWise. It's very easy & intuitive to use with a great interface & plenty of details per device.
Cons: It was tricky at first to remotely navigate endpoints with multiple monitors, but once I got the hang of it, I had no issues with managing devices.
Jimmy Dean H. · IT Manager · Building Materials · April 21, 2025
I have been through many implementations, the most recent of which was a month ago. They are all fairly consistent and with each one they provide an implementation specialist that will help answer questions.
Pros: Their software works well with most every operating system and internet connection I have ever tried it on. Using this service internationally, also works well and it includes all of the tools I have ever needed when supporting a user remotely.
Cons: Their documentation is awful and the turnover at ConnectWise leaves the inexperienced staff a little over their heads when it comes to complicated configuration needs/issues.
Patrick S. · IT Manager · Health, Wellness and Fitness · April 3, 2025
Pros: Software is very user friendly. I also love how it works with other software we use.
Cons: Occasional bugs but they are resolved in a timely manner
Christopher R. · Computer User Support Specialist · Information Services · January 31, 2025
I use this software to manage thousands of computers/servers everyday and it is made a breeze with ConnectWise ScreenConnect. The backstage features allow me to set off commands and install software without the user being stopped from working and I can also send them messages if required. A lot of the time, there are network dropouts and this software makes it easy to check out if this has happened on a surface level, so also very handy!
Pros: Easy to navigate access to machines and the layout is customisable dependent on your criteria. For my case it is whether consent is required or not, and this makes it easy to find certain companies. The backstage mode is critical to our work, as it allows us to implement updates and changes without disturbing users. The chat system also reduces call time as I can chat about issues and easily multi-task.
Cons: No complaints, this system is wonderful.
Anonymous User · Senior Technician · Information Technology and Services · January 18, 2025
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| Privileged Access Management | 1 | 7 | Ad |
| Remote Desktop | 1 | 7 | Shortlist |
| Customer Service | 1 | 8 | Ad |
| IT Ticketing Systems | 1 | 9 | - |
| Remote Support | 1 | 14 | Shortlist |