Cove Data Protection

Pros: The data backup and ease of backup on the cloud. Also recovery data is easily access and recover anytime

Cons: We used Cove for Several months and it has been good not much to say. The Function works just fine and no issue for now.

Pros: Easy to use and manage. The setup was quick. The dashboard is simple. The support is good and timely.

Cons: The very basic file backup has limited extensions that are covered. They give you some free licenses for file backups.

Pros: Cove Data Protection has been reliable and easy to manage from an MSP perspective. The cloud-first backup approach makes deployment much simpler compared to traditional backup appliances, and the dashboard gives a clear view of backup status across multiple devices and clients. I like that it helps reduce the amount of manual checking needed, while still giving enough detail to quickly identify failed backups, storage usage, and protected systems. The recovery options are also straightforward, which is huge when time matters.

Cons: The main downside is that there can be a learning curve when first getting familiar with the portal, policies, and restore options. Some settings are not always as obvious as they could be, especially for newer technicians who have not worked with the product before. Reporting and alerting could also be a little more customizable so teams can better match the notifications to their internal workflow.

Pros: What it is capable of doing. The possibilities are very good but there has been no instruction on how to configure.

Cons: No instruction good instruction on how to use it. I purchased onsite recovery option but no one has showed us how to configure it. So its not in production.

Pros: it's automation, consistent email alerts and easy to use makes it my preferred cloud backup solution,

Cons: The price is a little higher than most other comparable products on the market right now...it seems the fees could be adjusted to be more competitive.

Pros: What I liked most about Cove Data Protection is its reliability and ease of use. The platform provides consistent, secure backups with minimal maintenance, and the interface is intuitive, making it easy to manage and monitor data protection tasks efficiently.

Cons: I liked least about Cove Data Protection was that some advanced features and settings can take time to fully learn, especially for new users. In certain situations, troubleshooting or navigating more detailed configurations could be more streamlined.

Pros: I love cove. But I want to throw my pc out the window every day when I get this survey email it makes me livid.

Cons: They employ this survey company to harass me. It makes me want to find another company to do the job.

Pros: Ease of use, value, and billing transparency. It's very easy to get into the portal and start creating company's, which then expands into rolling out agents.

Cons: The only thing I'm not a fan of is there's a bit of ambiguity when it comes to restoring a full system.

Pros: I use Cove Data Protection for SQL Server database backups for about 50 businesses. It is an easy to use reliable backup solution.

Cons: I am disappointed that Cove is not compatible with SQL Server 2025. This is a big issue I hope they fix soon.

Pros: The product works and is easy to setup. Restores were granular and easy to restore what you needed to quickly.

Cons: It's too expensive and to protect simple data in a shared team became way too expensive to maintain because of their pricing structure. I would have had to protect EVERY employee because I wanted to protect data in a shared resource.

Pros: The product was easy to deployment. Has a nice interface where you can see all your devices on one screen.

Cons: Cost compared to some other onsite first solutions that can be done as one time purchase vs subscription.

Pros: Overall Cove Data Protection is a great tool for an MSP. With a quick learning curve and simple deployment it's a good value. I like the integration with N-Sight and the ease of remote management. The licensing options make it a no-brainer to recommend to my clients.

Cons: Maybe I'm a little bias, but I really can't find any "cons". I have used other products and they were all "overkill" and overly complicated.

Pros: The product works without much fuss and offers a quality dashboard and communications to easily identify if there are any files prohibiting what the software declares as a successful backup.

Cons: It's a fantastic backup product, but is not really what I would choose for a business continuity solution due to its inability to run from a local appliance; it may work via an Azure instance, but not all clients have that in their infrastructure nor would it be as quick to stand up in the event of a "production down" situation.

Pros: It does what its supposed to at a fair cost. Ive also dealt with some kind and helpful support people.

Cons: That there isnt a centralized, easy to read page that shows the total billable count, broken down by each client. And that you cannot delete specific dates from your backup, you would need to delete the entire backup history if you wanted to remove a single file that shouldnt have been backed up.

Pros: Cove reduced our backup RTO by 50% or more. Adopting, deploying, and managing the product is straight forward. When we have any questions the team response time is outstanding. The new DRaaS offering has a lot of promise and has been well communicated.

Cons: At first the console seemed a bit unorganized, but through the years has become simpler to work with. Reports were also an issue early but improved since.

Pros: Never did a doubt cross my mind that my confidential data wasn't already securely backed up. Very convenient and easy to access.

Cons: I've never had any issues. Cove along with nable are tools I use daily and have never had an issue with them. Always fast, easy, secure. Can quickly access any servers or users device as needed and restore files!

Pros: Ease of setup, use and management, reliable recovery, fast and efficient, secure and compliant, great margins.

Cons: One area where Cove Data Protection could improve is reporting and advanced customization. While the platform is very easy to use, some of the reporting features feel limited compared to larger enterprise backup solutions. Creating highly customized reports or detailed executive-level summaries for clients can require additional effort.

Pros: Cove has been extremely easy to use and understand. Console flows well, very rarely do we wish for more. Support is pleasant to work with.

Cons: When it does break, which is rare, it can be challenging to resolve. Our handful of machines that give issues can and have dragged out and involve lengthy support calls.

Pros: I like that it gives me lots of backup options and retention. Definitely helps our clients out a lot.

Cons: I don't like how it does not fulling integrate with our N-Able RMM platform. Over all it's not bad though.

Pros: I enjoy the ease of using Cove Data Protection, with an easy setup as well! It is also very easy to restore a backup if necessary!

Cons: I didn't like the occasional issues (typically require support team assistance), with little to know known fixes.

Pros: It works. You can set it and forget it and the backups will work. It has saved many of our clients from failed hard drives and or crashed operating systems

Cons: So far no cons. Make sure you understand the program before deploying it for example the backup types it is set to do. Learn how to restore it and test on a device

Pros: Ease of management once it is installed, plus customer support is very good, the main process took more time than I initially thought it would take.

Cons: The initial process requiring on onboarding to install a new system, with the initial account setup, but once that is done, it has been great.