Auvik

Pros: I like how easy it's to set up, there's a training portal and Knowledge Base for any doubts or concerns that I have. Easy to deploy and easy to manage, support is very responsive, alerts can be customized or leave as default, how granular permission works and all the integrations it has.

Cons: There's no way to keep historic data of network devices, if a device goes offline there's no way to track where it was connected to and makes it harder to troubleshoot.

Pros: Auvik gives a quick overall view of the network. It's great for fast troubleshooting and insight. Also, the network device config backups can be a life-saver in critical situations.

Cons: We found that support can sometime be a little slow to respond when correcting bugs liked to the GUI.

Pros: I like how Auvik can just find all network devices and suggest what they are/what they do before I tell it.

Cons: The complicated interface can be hard to learn when coming from another platform. It was complicated for me personally never using a platform quite like Auvik.

Pros: Easy of managing devices, the user interface is cool as you can have visibility to your network in best way. Great monitoring system, alert management, great customer support, one of the best remote access tools I have ever used especially for MSPs, as it makes very easy to add/ manage different sites.

Cons: cli integration needs more improvement, the web interface for CLI doesn't support all required feature for network engineers

Pros: The user interface is intuitive making the learning curve quick to configure monitoring and alerting. Their front-end integrates via SAML, so security and identity can be managed easily. The support of multiple manufacturers for config backups is impressive.

Cons: As for cons, we haven't found anything so far that we can't do with the tool that we need to in support of our managed services.

Pros: The intuitive interface makes it easy to quickly see the health of the entire network. The monitoring and alerting capabilities are excellent, and the remote access features save a ton of time troubleshooting without having to roll a truck. Reporting is clear and helps justify decisions with leadership. Customer support has been responsive and knowledgeable whenever I’ve needed them.

Cons: The learning curve can be a little steep at first, especially when digging into more advanced configuration and reporting. Some of the licensing tiers can feel expensive for smaller environments. I’d also like to see a bit more flexibility in customizing dashboards.

Pros: The correlation between events, alerts, and granularity of reports. The customer support is top-tier and speaks to the commitment and understanding of the client-base.

Cons: Missing automation, and CVE patching. With the partner-level information about EOL/EOS devices, automation of remediation is the next-level frontier missing.

Pros: The pricing model, device discovery, and integrations are all top notch. This is a must have for network visibility.

Cons: There is quite a bit of setup to get everything configured correctly. It also is nowhere close to set it and forget it type tool. But then again, that would defeat the purpose of what you are trying to accomplish.

Pros: Auvik does a great job in the discovery and mapping of the network infrastructure. Site separation is one of the best features, as it easily allows for managing networks across sites. The automatic network subnet scanning feature is highly efficient, it identifies connected devices in a very timely manner while keeping the topology updated in real time. The network alerting and detailed insight into the network has been extremely helpful for preventative troubleshooting.

Cons: One of the concerns with Auvik is with the device credentials, more specifically SSH connections, as there are some CLI commands that do not translate well with Auvik, which leads to the occasional issue and has prevented the retrieval of configuration data.

Pros: ease of access, usability, flexibility. service now channel alerts auto resolve efficiently and can easily be set for multiple assignment groups based on API flow parameters

Cons: we had collector issues creating false flags related to a postmortem sent out Time posted Apr 17, 11:58 EDT Components affected Network Mgmt - us4.my.auvik.com

Pros: Alerting system on critical devices within the organization allowing our company to fix the issues prior to it become a major problem

Cons: Some of the network mapping bleeds into other networks thus not giving a correct picture of that network

Pros: Our low headcount for our team makes it so that we can be spread thin from our projects and constant end user needs. We needed a monitoring solution that was something we could stand up quickly and that had all the features needed to troubleshoot quickly through our network. Standing it up so quickly while having the depth we needed was our absolute favorite!

Cons: I thought the actual dashboards to be able to display on our TV's was lacking. However, this is a feature they are currently and actively working on and so I feel this is just a temporary con, and know it will get incredibly better on this!

Pros: Best tool for multi-vendor live network map and diagnostics there is. Filtering by Layer 3 vs Layer 2 gives you great flexibility, and historical snapshots let you see what changed over time

Cons: Some vendor support was better than others. This makes the tool hard to rely on at times. Credential management for device monitoring and administration was also a weak point.

Pros: I like that the tool is intuitive - it's user-friendly and has plenty of resources to help guide you when you're stuck. I also very much appreciate the support staff who handle chat support and tickets for a wide range of issues on the regular.

Cons: Sometimes the tool can be a little bit buggy, especially after maintenance windows.

Pros: Monitoring our network infrastructure was a mess before we used Auvik, it helped us to maintain it and saved us from some incidents

Cons: I believe we had an issue with the price, so we had to limit our team to one service account

Pros: The network monitoring, the detailed knowledge base, aand the ease of use for the product

Cons: It can sometimes feel clunky, the UI needs some work, not always as intuitive as it could be.

Pros: It's super useful for companies that work remote.

Cons: It's not easy to use at first, but you can learn.

Pros: The map and document export for switches - saves tons of time for documentation.

Cons: Sometimes it gets devices wrong although it is mostly correct.

Pros: Overall network visibility and a myriad of configuration options and features. I know what i am seeing in Auvik is accurate and reliable. Remote management of things like switches is incredible. Very MSP Friendly!

Cons: UI can be intimidating for new users, and lacks customization.

Pros: Automatic network mapping and ease if use.

Cons: A little bit more per year than other competitors but that tradeoff is worth the price. Wish they had a mobile app for easier viewing on the go.

Pros: Auvik's dashboard is an immensely helpful space to get a quick status of my network. My favorite feature is the built-in remote access to my printers and switches. Of course the best overall feature is the timely and highly customizable alert setup.

Cons: I wouldn't say this is a con so much, but for me, the network map export options are a little limited. I prefer to work with native Window apps for security reasons, but I had to link up with Lucid to get a good and useable view of my map. This could likely be an issue with my understanding of the process though.

Pros: Auvik has solved a lot of monitoring issues that we were trying to centralize for a while before we started using. It allows us to rely on a product that monitors different aspects of an organization.

Cons: Auvik has a hard time logging into devices at times and setting up Smtp to have devices talk to auvik. False alerts with the auvik collector create noise.

Pros: It is incredibly simple to use and quick to navigate around.

Cons: Trying to locate where a data spike is originating from is tricky.