Rating
4.8
71 reviews
Starting price
$210
Per Month
Categories
8
Founded
1992
Employees
26
Specializing in the healthcare industry. Multi-channel appointment reminder system that integrates with your existing EMR or practice management software. DOCTORCONNECT is designed to: 1. Improve patient care 2. Dramatically Reduce No Shows 3. Increase Cash Flow 4. Increase office efficiency 5. Increase Patient Satisfaction 6. Improve Reputation Online (Healthgrades, Google+, Yelp, etc.)
Ad spend / mo
$0
0 paid keywords
Paid visits / mo
0
Organic keywords
2,533
Organic visits / mo
3,336
SEMrush reports no paid spend for this domain, but Google confirms 9 ad creatives- a paid channel SEMrush's panel misses.
Creatives run
9
as AdTel International, Inc
Active now
3
last 14 days
Advertising since
Oct 2025
7 mo running
Last seen
2d ago
still active
Running 24 ads on LinkedIn as DoctorConnect - a paid B2B channel, on top of any Google/Capterra spend. Includes video creative.
The shared messaging across Patient Engagement & Communication Platform advertisers - the validated angles to copy. See the niche →
(71 reviews)
Excellent and we have been very happy with DoctorConnect and their product, service and support. For us it all started with [sensitive content hidden] who was our 1st point of contact and it was nice to have the same person for a contact for sales and support. It is nice to get what you are truly sold and not passed off between sales and support. [sensitive content hidden] is very pleasant and easy to work with and she is proud of the product she sells, which is obvious from working with her.
Pros: Great product and very easy company to work with to get things setup and implemented. Our sales and support representative [sensitive content hidden] was amazing to work with. She is always very responsive and gets things addressed in a prompt manner. The DoctorConnect solution has greatly help reduce our no-show rate and made communicating with our patients much easier. We also like beaing able to use DoctorConnect for mass communication to our staff.
Cons: We had a few challenges, when a number is shared by multiple family members/patient when they would have multiple appointments on the same day. This has been a challenge with other solutions as well.
Grant M. · Revenue Cycle and System Manager · Hospital & Health Care · August 28, 2025
$77
Pros: What I like most about DoctorConnect is its ability to streamline and automate our communication with clients. The appointment reminders, confirmations, client mass texting, and follow-up messages and reputation management are all handled effortlessly, saving us time and significantly reducing our no-show rate. The customization options are fantastic, allowing us to tailor communications to fit our practice’s unique needs. Additionally, the customer support is outstanding.
| Category | Page | Rank | Placement |
|---|---|---|---|
| Medical Scheduling | 1 | 2 | Ad |
Domain confidence 98%
Cons: I can’t speak for everyone’s experience with DoctorConnect or address everyone’s unique software needs, but I can share my own experience. Any negative feedback or concerns about DoctorConnect is not at all reflective of what we’ve encountered. We’ve had nothing but positive interactions with both the software and the support team. In fact, DoctorConnect has some of the best customer service we’ve ever experienced. Their team, particularly our account manager [sensitive content hidden] and IT support from [sensitive content hidden], has always been incredibly responsive and helpful. For us, DoctorConnect has been a reliable and valuable tool that has truly enhanced our practice.
Joshua L. · Operations Manager · Mental Health Care · August 15, 2024
We found them several years ago and from start to finish [sensitive content hidden] was there every step of the way. When we needed to make changes quick all I have to do is reach out to [sensitive content hidden]. I can count on him to get it done. Great communication not only with [sensitive content hidden] but also with any IT concerns.
Pros: Their product is easy, straight forward and does exactly what you need it to do.
Cons: I wish that our ERH allowed for documents that patients completed go directly to their chart easier then they did.
Cassandra C. · Operations Manager · Hospital & Health Care · July 5, 2024
We love DoctorConnect and will continue to use it for a long time!
Pros: They consistently come out with new features to serve us and our patients better!
Cons: It could be a little more intuitive on how to set up some of the features.
Maxwell B. · Director of Technology · Hospital & Health Care · June 14, 2024
Overall, working with Doctor Connect has been positive. The support to set up the product and ongoing assistance has been helpful. Clients are receiving appointment reminders.
Pros: Doctor Connect works with Netsmart reliably. The ability to reach out to clients via SMS is very helpful when rescheduling appointments. This software has given the clinics back valuable administrative assistant time.
Cons: *No shows have to be manually entered in Doctor Connect. *The addition and removal of clinicians is manual. *Unable to run a report to see which clinicians are getting appointments sent out.
Elinor J. · Director of Outpatient Business Management · Mental Health Care · June 10, 2024
We have been with DoctorConnect for many many years. We even tried another reminder system that was included in our EHR but it was terrible. We came running back to DoctorConnect!!
Pros: DoctorConnect continues to add new and upated features. Super easy to use and you get your moneys worth.
Cons: I think it's great. Nothing I would change at this time.
Margaret C. · Operations Manager · Medical Practice · June 6, 2024
Doctor connect is a great addition to our agency, it has helped drastically with no shows, and has helped import productivity.
Pros: ease of use with communication between agency and clients. ability to help time management when sending out mass agency messages to clients.
Cons: The fact that I have to keep validating I'm not a robot every single log in.
Ryan M. · Office Manager · Non-Profit Organization Management · June 6, 2024
Pros: The ease of use and the ability to reach hard to reach patients
Cons: Haven't had any in the last few years. The service has been effortless.
kristy b. · PHI director · Health, Wellness and Fitness · June 6, 2024
Pros: It was easy to set up on our end. If we had any questions, I could reach out to our contact person.
Cons: I did not have any issues with Doctor Connect.
Kristina L. · Special Assistant · Medical Practice · June 6, 2024
Pros: Easy for staff to use and learn. [sensitive content hidden] was easy to work with.
Cons: I don't have any issues at this time. Thanks
Veronica S. · Director of Operations · Medical Practice · May 31, 2024
Pros: The support we receive when we have an issue is top notch. Quick response and follow up. [sensitive content hidden] were phenomenal to work with in resolving our issue.
Cons: workflow in evaluating information in Doctor Connect and our EMR, but that is workflow, not product.
Jennifer J. · Clinical Applications Analyst · Hospital & Health Care · May 31, 2024
Pros: The ease of messaging patients and automated schedule reminders is nice.
Cons: I don't like that we have to delete and create an appointment every time. We drag and drop a lot of our appointments that need to be rescheduled so I wish it had the capability to recognize that.
Tracy N. · Spa Manager · Medical Practice · May 9, 2024
Great. [sensitive content hidden] was fabulous to work with. Honestly, I wish every company had your customer service. For us, it's just some of the
Pros: Customer Services and implementation. Rozell made everything easy and was always available to assist.
Cons: I'd like to see a more robust texting capability that's easier to use. I'd like the texts to be able to go to a practice phone # and not a generic # not known to us. Capability of doing time-sensitive to emails to patients. The import isn't clean when sending recall; we've found ways to work with it, but would like to more easily import things for texting. I'd prefer to not have someone have to click on a link when confirming text appts.
Traci F. · Executive Director · Health, Wellness and Fitness · November 30, 2023
Poor
Pros: [sensitive content hidden], the sales rep was seemingly friendly prior to purchase.
Cons: Did not integrate into my existing EHR, though the Sales Rep assured me it would. I have had the software for 3 days and never used it. The sales rep refuses to issue a refund. He states I am locked in a 1 year contract.
John B. · Mental Health Practice Owner/Psychotherapist · Health, Wellness and Fitness · September 17, 2023
The customer support is excellent and I highly recommend DoctorConnect for its features, support, and customizability.
Pros: The feature our practice finds most useful is the ability to send forms to patients. This feature was particularly useful during COVID, and we still utilize it to this day. Depending on your EHR system, the forms get automatically uploaded to the patient's chart.
Cons: The pricing is a bit high for the product, however the product is worth is due to the intuitive design and EHR integration. The price is not so worth it if it does not integrate with your EHR.
Abigail H. · Clinical Director · Mental Health Care · August 21, 2023
It has been an absolutely fantastic experience overall.
Pros: Doctor Connect has made such a positive impact in our daily workflows and processes, has streamlined things, and is extremely easy to use. Their staff are great to work with and respond immediately to any issues we have had (which have been very few). Rozell in particular has been fantastic to work with. He is attentive, responsive, and extremely helpful. I have recommended our affiliates to use this software as well and highly recommend.
Cons: nothing. it works great and we enjoy using all of the features we have available to us.
Kari S. · Director of Adult Community Programming · Mental Health Care · January 11, 2023
Pros: This product is very easy to use and user friendly
Cons: The ability to obtain 2 signatures on documents- not yet able to to do this
Angela V. · supervisor · Mental Health Care · December 21, 2022
Doctor Connect is a easy-to-use platform for medical offices. It's features help reduce no-shows and provides HIPAA compliant messaging features. Anytime our practice has had questions or needed to make specific changes, our account manager has always been there for us.
Pros: People don't always answer the phone when it rings, so the ability to text patients back and forth is one of the best features! We have found that patients will communicate quicker via text. The Calendar is a great tool to visually see all the appointments on one screen. The Dashboard has very good information at a glance.
Cons: We don't use all the functions Docter Connect has to offer, however I would like to see our users receiving email notifications of when a patient replies via text. We currently have to keep checking the dashboard.
Shannon M. · Director of Operations · Medical Practice · December 20, 2022
great, [SENSITIVE CONTENT] is the best human being in the planet. I really mean it.
Pros: everything in the software is great fast-paced and innovative nature
Cons: nothing that affects me. everything in the software is great fast-paced and innovative nature
ifeoma m. · office manager · Medical Practice · December 17, 2022
As with any technology there are glitches and bugs but customer service rep is responsive and helpful.
Pros: The ease of sending out appointment reminders and surveys instead of having to manually call patients.
Cons: There have been quite a few issues to work out in the past couple months as to why patients are not getting calls/texts or surveys for specific Providers are not being received.
Alicia S. · Office Manager · Hospital & Health Care · December 15, 2022
Great customer service. Flexible messaging options. Easy to use.
Pros: Appointment reminders are easily customizable.
Cons: Documents aging functionality is not working (only needs form once a year...patients are getting it every visit). Causes us and our patients extra work.
Camille W. · Administrator · Medical Practice · December 13, 2022
The customer service with Doctor Connect is second to none! There is one person assigned to our account. [SENSITIVE CONTENT] handles our calls and questions quickly and efficiently. If we have a more complicated IT issue she follows through with all team members until problem is solved or we fully understand how to best use a feature of the program.
Pros: The dashboard allows us to monitor scheduling, appointment confirmations and patient feedback/surveys all in one place. We use the dashboard as an adjunct to our EMR software and reference patient appointment status frequently throughout the day.
Cons: That it is an additional software for EMR and PM.
cindi g. · Community Relations · Hospital & Health Care · December 13, 2022
n/a
Pros: We find that the system is easy to navigate. You can have it customized to your practice needs.
Cons: Patients do not view the entire email message and go to our old office. This is not a doctor connect issue.
Tammy F. · Office Manager · Medical Practice · December 13, 2022
Overall experience has been great.
Pros: Ease of use - It has been a game changer for appt reminders and communication with clients.
Cons: The product is easy to use and there is nothing I like "least" about it.
Nicole J. · Office Manager · Mental Health Care · December 13, 2022
Love the software and [SENSITIVE CONTENT] has been awesome as the contact person. This has helped our office with NoShows alot. Love the texting option as well.
Pros: Very easy to use and navigate the system. Reduces Noshows and reminders are great in our business.
Cons: when I have access on my phone it's small and cannot read
Chyrel M. · Office Manager · Mental Health Care · December 13, 2022
| 1 |
| 3 |
Ad |
| Waitlist | 1 | 8 | - |
| Dermatology EMR | 1 | 21 | - |
| Therapy | 2 | 19 | - |
| Patient Scheduling | 2 | 24 | - |
| Review Management | 2 | 32 | - |
| Telemedicine | 2 | 39 | - |
