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Review Management
https://www.capterra.com/review-management-software/Niches in this category - the functional product types blended into "Review Management" (64)
Reputation & Review Marketing Platform190Local Listings & Multi-Location Marketing Platform29Voice of Customer & Experience Management Platform17Guest Experience & Hospitality CX Platform13AI Review Response & Reply Generation Tool11Customer Feedback & Text Analytics Platform10Ecommerce Product Review & Ratings Widget9Survey & Questionnaire Software8Amazon Seller Tools & Marketplace Analytics7Video Testimonial Collection Platform6Customer Advocacy & Referral Marketing Platform6Contact Center & Helpdesk Software5Q&A, Reviews & UGC Conversion Platform for Ecommerce5Business Management Suite for SMBs4B2B Company Review & Rating Network4Customer Engagement Platform for Restaurants & Local Businesses4In-Product Feedback & Bug Reporting Tool4Distributed/Local & Channel Marketing Platform3Text-to-Pay & Conversational Payment Platform3Product Management & Roadmapping Platform3Employee Engagement & Survey Platform3Customer Communications Orchestration & Omnichannel Inbox3User-Generated Content & Social Wall Platform3Conversational & Messaging CRM3Marketing Automation Platform3Loyalty & Customer Engagement Platform3Ecommerce Personalization & Recommendation Engine2Creative Proofing & Online Review Platform2Social Media Management & AI Content Platform2Appointment Scheduling & Online Booking Software2App Store Review & ASO Monitoring Platform2Salon, Spa & Wellness Business Management Software2Podcast & Media Review Monitoring Tool2Contact Center Quality Management & Workforce Optimization2Social Listening & Consumer Intelligence Platform1Invoicing & Billing Software1Field Service Management Software1Point of Sale (POS) Software1CRM Software1Industry-Specific Vertical Business Software1Lead Capture & Lead Management Software1Information Archiving & eDiscovery Software1AI Chatbot & Conversational AI Platform1Customer Service AI Agent & Automation Platform1Async Video Messaging & Screen Recording Tool1SMS & Mobile Messaging Marketing Platform1Ecommerce Marketing Automation Platform1Multichannel Listing & Marketplace Management Software1Competitive Intelligence & Market Monitoring Platform1Generative Engine Optimization & AI Search Visibility Platform1Vertical Industry Analytics Platform1Trade & Home Services Job Management Software1Dental & Medical Practice Management Software1User Research & Usability Testing Platform1Feedback Kiosk & On-Site Rating Device1Patient Engagement & Communication Platform1Personalized Video Marketing & Sales Video Platform1Hotel Property Management System (PMS)1Vacation Rental & Short-Term Rental Management Platform1Influencer Marketing Platform1Staffing Agency Software1Academic Peer Review & Manuscript Management Software1Central Reservation System (CRS) for Hospitality1AI Voice Agent & Voicebot Platform1
366 products8 pages scraped of 8367 in category14 sponsored15 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 1 | Hibu Ad | 4 | 79 | - | 4.0 / 3.9 / 4.0 / 3.6 | Review management software that helps local businesses generate, monitor, and respond to customer reviews with ease. Learn more about Hibu |
| 2 | 4.8 | 57 | - | 4.7 / 4.9 / 4.7 / 4.7 | Turn customer feedback into growth with AI insights, real-time analytics, and automated reviews that boost loyalty and retention. Learn more about Listen360 | |
| 3 | Applause Ad | 0 | 0 | - | – / – / – / – | Helping home services businesses turn every technician into a top performer. Learn more about Applause |
| 4 | Score My Reviews AdShortlist | 4.9 | 81 | - | 4.9 / 4.9 / 4.8 / 4.8 | Review and reputation management software for businesses (SMBs) that helps automate online review monitoring and generation processes. Learn more about Score My Reviews |
| 5 | Okendo AdShortlist | 4.9 | 223 | 89% | 4.8 / 4.8 / 4.6 / 4.6 | Okendo helps Shopify brands turn shoppers into Superfans with Reviews, Loyalty, Referrals, Quizzes, and Surveys. Learn more about Okendo |
| 6 | Uberall Ad | 4.6 | 37 | - | 4.5 / 4.8 / 4.5 / 4.4 | Control Your Brand's Narrative:Effortlessly manage reputation across 25+ locations.Uberall is tailored for your multi-location business Learn more about Uberall |
| 7 | Birdeye AdShortlist | 4.7 | 704 | 85% | 4.7 / 4.6 / 4.6 / 4.5 | Birdeye Reviews is the leading platform to generate and manage online reviews on Google, Facebook, and other leading sites. Learn more about Birdeye |
| 8 | 4 | 6 | - | 3.8 / 4.2 / 4.2 / 3.7 | Use guest reviews to make smarter decisions, boost reputation, and grow revenue. Discover Shiji Reviewpro Reputation. Learn more about Reviewpro Reputation | |
| 9 | GiveMe5.ai AdShortlist | 4.7 | 86 | - | 4.8 / 4.7 / 4.6 / 4.7 | AI agents manage your reviews, Google Business Profiles, and local rankings 24/7. Built for agencies and multi-location brands. Learn more about GiveMe5.ai |
| 10 | TrueReview AdShortlist | 5 | 152 | 95% | 4.9 / 5.0 / 4.9 / 4.8 | TrueReview is an easy-to-use, all-in-one tool that helps businesses quickly collect, manage, and respond to customer feedback. Learn more about TrueReview |
| 11 | 4.8 | 35 | - | 4.7 / 4.8 / 4.8 / 4.7 | ReviewInc's online reputation management and customer experience software drives new online reviews and ratings. Learn more about ReviewInc | |
| 12 | 4.9 | 43 | - | 4.7 / 4.8 / 4.8 / 4.8 | ReputationStacker helps businesses generate more reviews, improve local search rankings, and attract new customers... automatically. Learn more about ReputationStacker | |
| 13 | Stratus Ad | 5 | 2 | - | 5.0 / 5.0 / 5.0 / 5.0 | Multi-location marketing platform to help you easily respond to your reviews and keep your local listing profile information accurate. Learn more about Stratus |
| 14 | GatherUp AdShortlist | 4.6 | 41 | - | 4.6 / 4.4 / 4.5 / 4.4 | GatherUp helps digital agencies collect, analyze, and showcase reviews to improve client reputation, retention, and business growth Learn more about GatherUp |
| 15 | 4.6 | 1,456 | 81% | 4.6 / 4.6 / 4.3 / 4.4 | Join over 250K home service pros using Jobber. Organize your business, win more jobs, and get paid 4X faster. Get started today. Learn more about Jobber | |
| 16 | Trustpilot Shortlist | 4.5 | 1,204 | - | 4.6 / 4.2 / 4.4 / 4.2 | The best way for brands to collect reviews and build trust with customers is on Trustpilot, the world's most powerful review platform. Learn more about Trustpilot |
| 17 | Text Request Shortlist | 4.6 | 1,193 | - | 4.6 / 4.7 / 4.5 / 4.6 | The text messaging service that is crafted to cut through the noise, so you can connect with customers anytime, anywhere. Learn more about Text Request |
| 18 | 4.3 | 669 | - | 4.5 / 3.9 / 4.3 / 4.1 | Appointment scheduling solution that helps businesses manage bookings, reminders, payments, email marketing, reviews and more. Learn more about Weave | |
| 19 | 4.3 | 522 | - | 4.3 / 4.0 / 4.2 / 3.9 | Podium simplifies reputation management by making it easy to collect reviews, rise in the ranks of local search, and drive more leads. Learn more about Podium | |
| 20 | 4.2 | 514 | - | 4.1 / 4.2 / 4.1 / 4.0 | AI-powered small business software with CRM, marketing automation, scheduling, payments, and communication tools. Learn more about Thryv | |
| 21 | 4.6 | 443 | - | 4.5 / 4.7 / 4.4 / 4.5 | FieldPulse is an FSM software platform that helps service businesses manage scheduling, invoicing, communication, and team operations. Learn more about FieldPulse | |
| 22 | Yotpo Shortlist | 4.5 | 376 | - | 4.4 / 4.5 / 4.4 / 3.9 | Yotpo is software that helps brands collect reviews, ratings, and photos to boost trust and drive sales on online stores. Learn more about Yotpo |
| 23 | 4.2 | 370 | - | 4.2 / 4.2 / 4.2 / 4.2 | Your online reputation helps drive business. SpotOn’s Review Management tool makes it easy to manage your online reputation. Learn more about SpotOn | |
| 24 | 4.6 | 357 | 80% | 4.6 / 4.6 / 4.5 / 4.5 | Swell automatically sends review requests to your patients so you can create an online reputation that fuels growth. Learn more about Swell | |
| 25 | Broadly Shortlist | 4.8 | 336 | 88% | 4.8 / 4.7 / 4.7 / 4.6 | Collect and manage reviews and build a strong online reputation that helps you stand out in your area - all from one easy to use app. Learn more about Broadly |