Jobber

Pros: Information all in one place. From quotes to storing all communications with client, everything is in one place and easy to access. Once you get to invoicing, all of the information and details you need are easy to find. The updates are very helpful and make the app better and better.

Cons: My only issue was if we needed to change client address in the past it was hard to do but with the most recent updates, this is now made super easy.

Pros: 1. Very easy to use- its clean, intuitive interface we were up and running quickly without much training 2. Scheduling & dispatching Drag-and-drop calendar works well Easy to assign jobs to crews and adjust 3. Professional customer experience Quotes, invoices, and client hub look polished Customers can approve quotes, pay online, and see job history 4. Mobile app is nice Techs in the field can: View schedules Add notes/photos Create invoices on-site Reduces back-and-forth with the office 5. Automation features Automatic reminders for appointments Follow-ups for quotes Recurring job scheduling Easier to get payments Reviews are easier and the tracking in nice

Cons: Pricing is high Scheduling view is not ideal no alerts with the calendar for upcoming tasks calendar will let you schedule the same person at the same time for multiple jobs with no alert Cant group crews to easy scheduling only individual Can switch a job into a task need to delete and start over

Pros: Jobber has been a game changer for how I run my business. Everything just flows. From sending quotes to scheduling jobs and getting paid, it all feels simple and dialed in. I spend less time trying to stay organized and more time actually working and growing. It also makes me look way more professional to my customers, which matters. I genuinely enjoy using it, and that says a lot.

Cons: Jobber has been a game changer for how I run my business. Everything just flows. From sending quotes to scheduling jobs and getting paid, it all feels simple and dialed in. I spend less time trying to stay organized and more time actually working and growing. It also makes me look more professional to my customers, which matters. My only frustration is having to pay extra for certain features like in platform messaging. I feel like there are better ways to monetize than putting key functionality behind additional fees. That said, I still genuinely enjoy using it and it has made a big difference in my day to day operations.

Pros: The function of the product for the cost is great. I’ve used many over the years and Jobber provides the best balance of functionality for the price.

Cons: As with any product like this there will be bugs. I wish there wasn’t but it’s part of technology. They fix it quickly when something happens though.

Pros: Jobber is very user-friendly and the app works great. Clocking in and out was not a favorite thing for our employees, but the app is easy to use and our team adapted to it with ease. Customer service is always easy to get a hold of and they are patient and check in after the issue has been resolved.

Cons: At times, it can be challenging to correctly sync with QuickBooks. This has led to some frustration and doesn’t seem to have an easy workaround. We’ve experienced duplicated entries and instances where payments are recorded in Jobber but not reflected in QuickBooks at all. We would also prefer the ability to have multiple quotes tied to the same request, and it would be nice to have more flexible options for archiving.

Pros: I like how clients have a hub. I like that new clients can go to my website to fill out a contact form and all of their info is automatically in jobber for me to the convert to quote/job.

Cons: There is too many differences between the desktop version and the app. Maybe its because I'm still new, but the app still feels clunky. Its not as easy to navigate as the site and the site is too difficult to navigate on your phones browser. Also there are things only available on the site. I think the app can use work. Especially with ease of use.

Pros: GUI is great and very easy to use. Scheduling and invoicing is very easy and allows clients to book jobs electronically as well as pay invoices and approve quotes electronically. Customer support is live and great. Rarely have to deal with bugs and always updating for the better

Cons: Reporting could be more robust but they do keep improving it. Other than that Jobber is an overall strong offering and cheaper than a lot of competitors.

Pros: Very easy to navigate and use. Always changing and trying to improve. Scheduling is pretty easy to use as well.

Cons: Invoicing is a little tricky when it comes to emailing customers. A lot of rejected emails. Trying to figure out how to figure out the email problem.

Pros: It's decent with invoicing and it integrates with Quickbooks. I also like that it offers a client portal.

Cons: Tax Rates/Payments don't always sync to Quickbooks correctly, and optimized routing is seriously lacking. No text drip campaign is also a problem.

Pros: Great on boarding process. They have a dedicated person that makes sure you’re up to speed and all your questions are answered.

Cons: I wish they had 2 way texting option for lower level plans. Most people are much more likely to read a text rather than email.

Pros: I like how everything is all in one place. It makes scheduling, invoicing, and managing customers simple and easy to stay organized day to day

Cons: The routing feature needs improvement, and the app can struggle in areas with poor service, which makes it harder to stay efficient in the field.

Pros: Jobber has made it much easier to keep our tree service business organized. The scheduling, quoting, invoicing, and client communication tools all work well together, which saves our team time and reduces paperwork. Having job details, customer history, and team schedules all in one place has helped us stay efficient and professional.

Cons: While Jobber does a lot well operationally, the reporting side has been frustrating. As a business owner using a CRM and field service platform, I expect quick access to core business metrics in one place. Basic questions like: How many leads did we get this week? How many estimates were converted? How many invoices were sent? How much outstanding money is owed?—those should be easy to see in a single dashboard or report. Instead, reporting feels more fragmented than it should be, and it takes extra time to pull together information that should be readily available for making day-to-day business decisions. For a platform built for service businesses, better reporting and more executive-level visibility would make a huge difference.

Pros: Customer support is phenomenal! [sensitive content hidden] has been amazing. The system is great but I can’t tell you how patient and helpful he has been!

Cons: Crazy to say this but there are so many features that I haven’t dug into all that it can do. Nothing yet

Pros: Very easy to use. It is a good value for the amount of money that you pay. easy quick book integration.

Cons: Did not like that it did not have a dispatch page per technician. Could not adjust invoices that easily.

Pros: Jobber is very user friendly. The customer life cycle in Jobber is clear and easy to navigate. You can quickly view a client, quotes, the schedule, etc. from any page. The customer support is quick to reply and very helpful. Jobber also listens to the feedback we give and has made improvements to the platform based on user feedback.

Cons: There are a few things that Jobber does not do. For ongoing projects, the only way to keep track of those is by using the notes under the client's profile and by creating additional visits. It would be helpful if there was a way to track the progress of a project aside from visits alone, as there are aspects of our projects that do not necessitate a "visit." There is also no way to create a change order after a quote or job has been changed.

Pros: We have been thriving with our business since we switched to Jobber. This platform has secured us more work and helped us make the process so much easier for ourselves and our potential clients.

Cons: Some issues we have faced are the quotes not being sent or the link disappearing, but that is an every-now-and-then thing.

Pros: Ease of use - this is very easy to get all customer info put in and I would not be able to keep all of my jobs and accounts organized without it. It is also helping us scale this season and making that process much easier than it ever has been in the past without it.

Cons: Occasionally I have to reset the app when using it during the day as it will freeze up, but besides that there is not much that I have to complain about.

Pros: Pretty much a one stop shop. A few minor annoyances, but I looked at a lot of other options and Jobber was most compatible for my business needs. I love how they are constantly making it better.

Cons: While integrated with Zapier, some of the default settings don't work when a zap does the task making for some busy work tasks to clean up.

Pros: I LOVE THE ACCOUNTING upgrades!!!! I really look forward to working with the Jobber Bookkeeping Team! Also looking forward to the job costing/profitability opportunities coming up!!!!

Cons: I am not a fan of the Jobber Timesheets. I prefer the previous layout and WISH there was a signature line so I can transfer it into DocuSign and speed my payroll process up!

Pros: $8c

Cons: There really aren't many downsides, but if I had to pick at something, I'd say the reporting could be a bit more comprehensive. It covers the basics well, but for deeper analysis I often end up pulling data into QuickBooks or Excel anyway. The QuickBooks integration itself is good, but not perfect, there's still the odd thing that doesn't map across the way you'd expect, so it's worth double-checking rather than assuming everything syncs cleanly.

Pros: Its very user friendly. All features are in one place. Mobile app is VERY well done The scheduling feature makes planning a breeze, especially for a large team of installers.

Cons: The invoice integration to QuickBooks can be clunky at times, which leads to less trust in the system. Randomly we will have a deposit not apply to a payment.

Pros: I like the ability to be able to connect all of our branches under one login and we can all collaborate on our offerings. The platform is smooth, easy to use, invoicing is done within and minimal bugs.

Cons: The lead sourcing data tracking is difficult and doesn't transfer across the different "fields" like customer, quote, job, etc. Customer support is also a bit slower than you'd expect in some scenarios.

Pros: Jobber makes it really easy to manage scheduling, invoicing, and customer communication all in one place. It keeps everything organized and saves a lot of time day-to-day.

Cons: Some features could be a bit more customizable, especially when it comes to pricing structures and workflows. There’s a slight learning curve at the beginning, but overall it’s manageable.