All categoriesLaunch brief →
Review Management
https://www.capterra.com/review-management-software/Niches in this category - the functional product types blended into "Review Management" (64)
Reputation & Review Marketing Platform190Local Listings & Multi-Location Marketing Platform29Voice of Customer & Experience Management Platform17Guest Experience & Hospitality CX Platform13AI Review Response & Reply Generation Tool11Customer Feedback & Text Analytics Platform10Ecommerce Product Review & Ratings Widget9Survey & Questionnaire Software8Amazon Seller Tools & Marketplace Analytics7Video Testimonial Collection Platform6Customer Advocacy & Referral Marketing Platform6Contact Center & Helpdesk Software5Q&A, Reviews & UGC Conversion Platform for Ecommerce5Business Management Suite for SMBs4B2B Company Review & Rating Network4Customer Engagement Platform for Restaurants & Local Businesses4In-Product Feedback & Bug Reporting Tool4Distributed/Local & Channel Marketing Platform3Text-to-Pay & Conversational Payment Platform3Product Management & Roadmapping Platform3Employee Engagement & Survey Platform3Customer Communications Orchestration & Omnichannel Inbox3User-Generated Content & Social Wall Platform3Conversational & Messaging CRM3Marketing Automation Platform3Loyalty & Customer Engagement Platform3Ecommerce Personalization & Recommendation Engine2Creative Proofing & Online Review Platform2Social Media Management & AI Content Platform2Appointment Scheduling & Online Booking Software2App Store Review & ASO Monitoring Platform2Salon, Spa & Wellness Business Management Software2Podcast & Media Review Monitoring Tool2Contact Center Quality Management & Workforce Optimization2Social Listening & Consumer Intelligence Platform1Invoicing & Billing Software1Field Service Management Software1Point of Sale (POS) Software1CRM Software1Industry-Specific Vertical Business Software1Lead Capture & Lead Management Software1Information Archiving & eDiscovery Software1AI Chatbot & Conversational AI Platform1Customer Service AI Agent & Automation Platform1Async Video Messaging & Screen Recording Tool1SMS & Mobile Messaging Marketing Platform1Ecommerce Marketing Automation Platform1Multichannel Listing & Marketplace Management Software1Competitive Intelligence & Market Monitoring Platform1Generative Engine Optimization & AI Search Visibility Platform1Vertical Industry Analytics Platform1Trade & Home Services Job Management Software1Dental & Medical Practice Management Software1User Research & Usability Testing Platform1Feedback Kiosk & On-Site Rating Device1Patient Engagement & Communication Platform1Personalized Video Marketing & Sales Video Platform1Hotel Property Management System (PMS)1Vacation Rental & Short-Term Rental Management Platform1Influencer Marketing Platform1Staffing Agency Software1Academic Peer Review & Manuscript Management Software1Central Reservation System (CRS) for Hospitality1AI Voice Agent & Voicebot Platform1
366 products8 pages scraped of 8367 in category14 sponsored15 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 26 | 4.7 | 283 | 87% | 4.7 / 4.7 / 4.6 / 4.7 | Collect immediate customer feedback with Nicereply. Use one-click CSAT, CES & NPS surveys & increase the volume of insights you receive Learn more about Nicereply | |
| 27 | 4.8 | 282 | 94% | 4.7 / 4.8 / 4.6 / 4.4 | Superchat helps businesses get more positive reviews from happy customers. With simple processes, you generate and manage new reviews. Learn more about Superchat | |
| 28 | 4.6 | 255 | 82% | 4.4 / 4.6 / 4.6 / 4.5 | Improve every key moment along the customer journey with the world's most advanced, AI-driven customer experience platform. Learn more about XM for Customer Experience | |
| 29 | 4.7 | 254 | 80% | 4.7 / 4.8 / 4.4 / 4.5 | Gather every public mention of your brand in one place with our online review management tool. Learn more about Brand24 | |
| 30 | 4.5 | 251 | - | 4.3 / 4.4 / 4.3 / 4.3 | A centralized platform for multi-location marketers to reach and engage their local customers, across 100s or 1000s of local pages. Learn more about SOCi | |
| 31 | 4.7 | 247 | 90% | 4.5 / 4.8 / 4.5 / 4.5 | Influitive is a customer engagement and loyalty platform, helping B2B companies acquire, grow, and retain customers - at scale. Learn more about Influitive | |
| 32 | 4.8 | 244 | 89% | 4.7 / 4.8 / 4.5 / 4.6 | Easily generate, monitor and market online reviews on the sites important to your business. Make reviews work for you. Learn more about Grade.us | |
| 33 | 3.8 | 236 | - | 3.9 / 3.5 / 3.8 / 3.5 | We help practices save time, grow revenue, and run smoothly. Learn more about Solutionreach | |
| 34 | NiceJob Shortlist | 4.9 | 203 | 94% | 4.9 / 4.9 / 4.8 / 4.8 | NiceJob is the easiest way to get more reviews and manage them all from one platform. Learn more about NiceJob |
| 35 | 4.5 | 195 | - | 4.5 / 4.4 / 4.3 / 4.4 | Smoobu is a review management software that simplifies operations, streamlines bookings, and enhances guest communication. Learn more about Smoobu | |
| 36 | 4.4 | 195 | - | 4.3 / 4.5 / 4.2 / 4.2 | CallSource offers business leaders the ability to manage and respond to reviews automatically saving valuable resources. Learn more about CallSource | |
| 37 | 4.4 | 184 | - | 4.5 / 4.3 / 4.3 / 4.3 | Reputration management tool that helps teams convert customer feedback & comments into actionable feedback to manage brand reputation. Learn more about Reputation | |
| 38 | 5 | 182 | 98% | 4.9 / 5.0 / 4.9 / 4.8 | Effortlessly build 5-star patient reviews with rater8, healthcare's top-rated reputation management solution. Learn more about rater8 | |
| 39 | 4.7 | 172 | 90% | 4.7 / 4.7 / 4.5 / 4.6 | Understand the customer experience through the power of online reviews. Learn more about ReviewTrackers | |
| 40 | 4.4 | 163 | - | 4.2 / 4.6 / 4.4 / 4.4 | The end-to-end ecommerce platform for companies who sell digital solutions to local businesses. Learn more about Vendasta | |
| 41 | 4.6 | 152 | 80% | 4.6 / 4.5 / 4.4 / 4.6 | One AI-powered marketing platformfor multi-location and franchise brands that orchestrates and measures local marketing at scale. Learn more about PromoRepublic | |
| 42 | 4.7 | 148 | 81% | 4.6 / 4.7 / 4.5 / 4.5 | Reputation tool to optimize review management process with rating system, auto social posting & negative feedback blocking capability. Learn more about GetMoreReviews | |
| 43 | Emitrr Shortlist | 4.8 | 147 | 93% | 4.9 / 5.0 / 4.7 / 4.9 | Automated texting for complete customer engagement and interaction. Learn more about Emitrr |
| 44 | 4.9 | 132 | 88% | 4.8 / 4.8 / 4.7 / 4.7 | Shopper Approved makes it simple to collect up to 10x more reviews from verified customers and manage your website's reputation. Learn more about Shopper Approved | |
| 45 | 4.9 | 121 | 97% | 4.8 / 5.0 / 4.8 / 4.7 | With ClientCircle, you'll have happier clients and more sales. Made for insurance. Learn more about ClientCircle | |
| 46 | 4.2 | 114 | - | 4.3 / 4.0 / 4.2 / 3.8 | Yext delivers unmatched visibility into your brand’s presence across AI and traditional search with hyper-local benchmarks. Learn more about Yext | |
| 47 | 4.6 | 99 | - | 4.7 / 4.8 / 4.3 / 4.3 | Collect, analyze, and act on customer feedback across channels with Survicate. Use AI, 40+ native integrations, translations, and more. Learn more about Survicate | |
| 48 | 4.6 | 93 | - | 4.7 / 4.6 / 4.5 / 4.5 | Your customers want to text you. Double your leads, generate online reviews, instantly video chat, and capture payments--all via text. Learn more about Kenect | |
| 49 | 4.6 | 92 | - | 4.5 / 4.6 / 4.4 / 4.5 | A help desk ticketing software that helps you to remove clutter and manage your customer support queries easily from multiple channels. Learn more about HappyFox Help Desk | |
| 50 | Chekkit Shortlist | 4.8 | 82 | - | 4.9 / 4.9 / 4.8 / 4.8 | Chekkit is a customer interaction platform that helps local businesses get found online, be the obvious choice, and win more business. Learn more about Chekkit |