Emitrr

Pros: Responsiveness and adaptability-if something not working, they quickly work to not only resolve but adapt the system to accommodate.

Cons: Glitches - occasionally experience a glitch in the system. ex. scheduled email doesn't send. But to company's credit, promptly respond, work to correct and make right with us.

Pros: I like the simplicity of it. It gets the job done well. Additionally, the employees are very friendly and helpful.

Cons: The credit system isn’t explained very well in the beginning. We assumed that it was always 1 credit per text. That is not the case. It seems credits are eaten up very quickly and can get very pricy. We wish it would have been made clearer.

Pros: Emitrr helps us to not only create ama campaigns but continue following our leads from start to finish!

Cons: Emitrr has lots of features but there isn’t any tutorial on these, that would be beneficial to new users.

Pros: I like the platform and also how easy it is to reach out to the team and work with them about any questions.

Cons: Honestly, I haven't encountered any major issues with Emitrr so far. If I had to mention something, it would just be a wish for even more integrations or advanced customization options—but overall, it's been a smooth and reliable tool for our need

Pros: It's very user-friendly. I also love that you can assign messages to staff members, making it easier to keep track of conversations.

Cons: I wish that when a new message came in, it would default to the top of the conversations. Sometimes we miss a return text because it doesn't bring that conversation to the top of messages.

Pros: User-friendly, easy platform; a lot of great features in one place. Quick response time from support team, competitive pricing, etc.

Cons: Pricing is in USD; would like the option to see pricing in local currency. Could also benefit from support documentation, such as user manuals and how-to's for services available.

Pros: The customer service was excellent, they stepped me through setting up their system on my two websites and worked along with my marketing people. I am still learning it but it appears to be such a simple, but elegant, design that I know I am going to love it once I learn it!

Cons: I am hoping they develop some video training on how to use the system more intricately that I can work into my practice and marketing plans.

Pros: We appreciate and ease of use with texting and webchat features. Their customer service has been great to work with.

Cons: At this time I cannot think of any as of yet

Pros: We've been using Emitrr for both businesses for over a year now - it's AMAZING!! Was super easy to set-up, the few times we've needed customer support was quickly addressed. [sensitive content hidden] was our rep today & she was extremely helpful with our questions. HIGHLY RECOMMEND!!

Cons: We have not ran into any cons with Emittr. The couple of times we addressed something, their customer service was thorough & they fixed what we asked about.

Pros: reliability, simplicity. Being able to create campaigns and groups.

Cons: sometimes when you send a message it doesn't go through and completely deletes it and I am having to re-type the whole message again

Pros: Meets the needs that we currently have for texting.

Cons: We were being charged for extra credits on return texts. Luckily Emitrr corrected this after I reached out.

Pros: The program is very easy to use. And the support is AMAZING. [sensitive content hidden] and [sensitive content hidden] are super responsive (as is everyone else) and very helpful if you need any assistance. Don't think I have ever had to wait even an hour for an email reply, which was not urgent. This is my second company I am suing them and would not look for any other texting platform

Cons: Nothing here to mention, I actually have zero complaints about the program or the customer service

Pros: Customer service responded lightning fast via email!

Cons: No cons yet.............................

Pros: they are such easy people to work with, the pricing is great, and the product works seamlessly for us.

Cons: We don't have a single issue with Emitrr despite users of all different skill levels.

Pros: Emitrr is extremely easy to use. Our business has many segments that reach different customers, so its nice to be able to segment them out and send quickly.

Cons: I do not have any cons, I have been using it for a year now and literally it has accomplished everything I was hoping that it would. I would recommend it to anyone.

Pros: I like all our calls and texts and voicemails are easily accessible and easy to find

Cons: I wish there was an easier/quicker way to see missed calls if the caller doesn't wait for it to go to voicemail

Pros: Ease of use and features like templates and ability to schedule outgoing messages

Cons: we had no issues while using Emitrr; would recommend

Pros: I like that I can use it on the phone as well as my computer. I can call guests and owners from my cell using my work phone number.

Cons: I don't really have any complaints. We've been using it for a while and haven't felt the need to switch.

Pros: Ease of use and addresses so many needs we had for our office! Love that we can schedule messages in advance which will save a lot of time and it works both on the computer and a phone app. Support staff has been extremely responsive and helpful getting us set up.

Cons: Our experience has been excellent I haven't found anything I don't like.

Pros: Emitrr has countless integrations and features that make it the best platform to text available.

Cons: I truly don't have any concerns with the Emitrr platform or employees.

Pros: The multiple options of usage such as text, forms, surveys. Being able to assign messages to certain staff members as well as departments.

Cons: I honestly do not have a CON at the moment.

Pros: the interface is great and the translation works really well

Cons: Nothing, its really good, they think of updates before it even occurs to me

Pros: The person that helped was very friendly and patient with me.

Cons: nothing to complain about everything went as well as expected