Trustpilot

Pros: Now nothing. As a new business this is the worst you can do. Sorry but cant say even one positiv thing about trustpilot. They are very famous but they dangerous for new business.

Cons: Get bad reputation by using trustpilot. The system of trustpilot is not like every other system. On every reviewing system, when you have 4 5Star reviews, you have 5 Stars on your profile with a small (4). this show the count. Very clear to understand for everybody. On trustpilot you have 4Star profile. So you look like a bad decision for new customers.

Pros: Trustpilot is excellent. Reviews are important when it comes to me deciding what products/companies to trust and buy from, and Trustpilot helps me do that. I get to read from authentic experiences from customers in real time, and it really helps to decide whether or not companies are legitimate. 10/10 product in my eyes.

Cons: Trustpilot is only as useful as the reviewers that use it. The more reviews, the more reliable Trustpilot's reviews are because we get to read from a variety of sources as opposed to one very satisfied/dissatisfied customer. Trustpilot is a more like an "if you know, you know" type of company, and one thing I would suggest they do is to advertise themselves in order to attract more reviewers.

Pros: Trust Pilot is the largest of its kind in the sector and is used across the board to gauge trust. It is trustworthy, verifiable and holds a lot of useful data about customers and the sector. It is useful from both sides of the fence.

Cons: Sometimes it is unclear if a review is paid promotion or not, which is different from other providers. Otherwise it is very useful. Their Mobile app could be better and more useful tool wise.

Pros: I love the way that reviews can be used as feedback but also a marketing tool to inform us on what readers are thinking and give us credibility with external audiences.

Cons: The learning curve is steep during initial setup, and some advanced features are a bit tricky to configure correctly for small teams.

Pros: There is a small Learning curve but it quite simple to use and get use too. Reviews Are great for feedback with Trustpilot.

Cons: Not always sure if the reviews were genuine. Also only the reviewer has power to remove a review even if you request for Trustpilot

Pros: Facile et très accessible pour y mettre des commentaires.

Cons: Le site RISEN SLEEP est une arnaque et TRUSTPILOT le couvre et bloquant plusieurs AVIS défavorable de personnes ayant passées commande et n'ayant pas reçu leur commande.

Pros: The website was easy to use and fill in the boxes to leave a review. I didn't realise though that trust pilot would choose which reviews were going to be added to their website.

Cons: My review was removed because trust pilot use automated detection technology which checks your location and the review for advertising or harmful/illegal content. I reviewed a local business which I was able to provide documentation for and didn't include any advertising or harmful/illegal content and my review was still not allowed. Several of my friends who also left genuine reviews for the same business had their reviews removed.

Pros: The interface is very user friendly, it's easy to integrate with ecommerce and easy to manage replying to customer reviews.

Cons: It seems like it's a bit of a 'necessary evil' to have, on one hand we need a system to collect customer reviews, but also the ability to reply to any reviews and so we're left paying for this expensive bit of software just to manage our reputation.

Pros: Trustpilot is a great way for us to collect and display our user feedback, and has great security systems in place to avoid false reviews that hurt brand reputation.

Cons: There are a few cons to Trustpilot - they are quite pushy with wanting you to buy a paid plan, emailing you every so often, since we're quite a small company it does not make sense for us to upgrade to a premium plan.

Pros: Trustpilot is highly trustworthy and instantly gives a great signal to future users about the quality of your product. I like that they try to be unbiased, authentic, and give a realistic picture both to the brand and to the end consumer.

Cons: The pricing is quite high for the set of features offered. For larger brands, Trustpilot will cost more but will be a small share of their overall marketing spend, but for smaller brands and startups, the pricing is quite prohibitive.

Pros: You can leave reviews, and ask for them to be removed as well. This functionality means that you can be in complete control of the rating.

Cons: It seems that users who do not get the paid version have a completly different experience then users who do. This seems in-genuine.

Pros: Trustpilot is great for our clients because it gives them a voice, and great for us because it shares insight into their real-world feelings on our service. Positive reviews establish online trust and gives our brand a sense of legitimacy.

Cons: Even when we are getting great reviews, it can be hard to get a satisfied customer to review us without having to ask multiple times.

Pros: La idea de una plataforma donde los consumidores puedan expresar sus opiniones es excelente en teoría

Cons: El proceso de moderación es totalmente parcial. Se permiten reseñas negativas sin verificación ni evidencia, mientras que las reseñas positivas sí se bloquean o exigen pruebas excesivas. Esto afecta la credibilidad del sistema y perjudica a quienes usamos la plataforma de manera legítima.

Pros: Allows you to manually send review requests to specific contacts if desired Responsive account managers Core functionality of requesting and publishing reviews is good Integrates with Zendesk Able to integrate with custom e-commerce backend Known and trusted name in the reviews space for customers

Cons: Can't customise appearance of review email so feels very separate from the rest of the customer journey Very expensive Additional bells and whistles are available including "machine learning" but they seem gimmicky and didn't add value to our use of the platform Poor multi-market support with some English copy hard-coded in emails Reviews export wasn't in UTF-8 so any characters outside English alphabet were substituted which was a nightmare when re-uploading to our new platform when we migrated away.

Pros: Trustpilot makes it easy to request reviews from our clients at the most important parts of our customer’s journey.

Cons: They have multiple plans and some of the cooler features are not available unless you purchase one of the top tier plans.

Pros: I love that it is direct customer feedback with no bs in between. It has a broad coverage of tech product reviews that also offer depth to them.

Cons: It's only user reviews and no product overviews or breakdowns which can be a downside. They can also be emotionally driven rather than fact-based

Pros: What i really like about trustpilot is the fact the website has a sleek design and it has lots of reviews on all different types of companies and their products.

Cons: No complaints whatsoever about this.site its easy to use and navigate to the information t j at you are looking for.

Pros: óptima ferramenta de marketing para avaliação dos consumidores. Como as avaliações aparecem no google, podem atrair mais pessoas

Cons: Não dá para controlar qualquer comentário negativo e desfavorável, o plano pago é dispendioso, é necessário monitorizar constantemente e responder a comentários

Pros: The website widget helps build trust. They offer a lot of other "features" that are mostly not helpful.

Cons: Cost is insane, renewal happens with a massive price increasse and customer support just says it is what it is. Very disappointing.

Pros: How to leave and review reviews for different places and things. I feel like it has a good sense of community and is easy to manage

Cons: How to pull off and intergrate reviews into your own company.. could be made easier with different functions.. what reviews you'd like to feature etc if you pulled off a short video/ animation or image for websites etc.

Pros: It allows you to take surveys that are relevant to your experience with a company

Cons: Some questions in the surveys are repetitive and unnecessary

Pros: Able to leave reviews of brands and products I have been using. Helps others to get an idea of what to expect.

Cons: Some reviews might not be genuine as some companies might be able to provide their own feedback

Pros: Great place for reviews and easy website widgets.

Cons: Many fake reviews that can lose trust with customers.