FieldPulse

Pros: The scheduling system is helpful to get jobs assigned to each employee and keep track of how long jobs take.

Cons: The FieldPulse system will make up Invoices, without you knowing, and will send them to customers, who don't owe you any money. FieldPulse will do nothing about it except say that their screw up to 193 customers is not "a breech of contract".....Bad Company.....Stay away!!

Pros: I like that it is easy to manage all my employees scheduling at once. It's also easier to handle customer information and communication with their automatic triggers for email and SMS. It's also a good way to for our admin team to work together and pick up where each other left out. It's also helpful with tech and admin communication as well. Where the tech can input all necessary information into field pulse and the admin team can easily access. I've only used the live customer support once but it was extremely helpful and they were able to quickly resolve the information.

Cons: $8e

Pros: One of the best things about working with FieldPulse is the support. When I have a question or concern, they are very responsive and helpful.

Cons: One challenge with FieldPulse is the ability to upload photos with notes for each job. The work around for that is integrating CompanyCam with FieldPulse which solves the problem.

Pros: FieldPulse has definitely been a game changer for us. We have great customer support not only from our representative but from the team. The platform is easy to use from scheduling to dispatching and team workflow.

Cons: There are featured we would love to see added that make things easier when updating pricebook, templates and images. Currently we have to go back and recreate.

Pros: Super easy for both office and field staff. It functions much more intuitively than other larger competitors' software I've also used. Scheduling jobs is easy and the conflicts / auto schedule features are great. My customers like the online booking, and whenever I have a question the support actually get things sorted out rather than just submitting a ticket into a black box. My onboarding specialist was fantastic and helped me think through how to transition as much data as possible from my old system.

Cons: There is a gap in terms of information tracking vs the biggest players in the space. I'd like to be able to report more easily on job types. Most of this can be done with tags, but tags get messy and really the only one that does it with full functionality is ServiceTitan...but the tradeoff is definitely worth it in terms of value for money.

Pros: The link with QuickBooks is both ways which makes things much easier, the engage feature is very helpful and Customer Service team is very responsive

Cons: sometimes my techs in the field have issues with the app loading, and with their information loading. While the syncing with QuickBooks is an amazing feature I have experienced some issues with things not syncing.

Pros: Powerful software that is both flexible & customizable. Excellent customer support Continually developing the software and adding features Meets all of our companies needs when it comes to CRM, bidding & invoicing, processing payments, scheduling, ordering, inventory, and etc - all in one package.

Cons: Sometimes glitchy (usually resolved relatively quickly). I wish it had more options for automated communications, both externally and internally. Purchase order system needs some improvements (which I'm told are in the works).

Pros: The clarity of the jobs and ease of seeing everything in one place. Being able to see the pictures on the main screen has been wonderful.

Cons: We would like to be able to put payments on accounts before they are invoiced. sometimes we receive downpayments or credit card payments before an invoice is actually entered.

Pros: The customer service is top notch and the scheduling options (map v. weekly v. gannt/dispatch) is truly valuable. The collaboration that our team uses it for allows us to stay in top of real-time installation and estimate statuses.

Cons: The way "notes" show up in random places for different team members makes it challenging sometimes. But we are learning more about the system every day, which means we will probably figure that out soon. We also have some trouble getting transaction to sync.

Pros: Customer support is quick and efficient. They not only help resolve the issue each time but they also help you find the resources you might need in the future yourself. Capturing employee timesheets is much more efficient now.

Cons: Sometimes certain features have to be enabled by fieldpulse. You have to contact customer support to resolve certain issues.

Pros: The value per dollar is the highest out of the competitors. The customer management aspects are fluid and intuitive for logging different service locations per customer. Project management for long duration contracts is helpful and the product development team seams to be responsive to enacting changes and features to run your business more efficiently.

Cons: Time tracking per employee is currently buggy but is actively being refined to make payroll much easier. Inventory management has strong potential once the platform is fully flushed out for your operation, but arriving at that point is time consuming and drawn out over many weeks of short one hour meetings with the onboarding team.

Pros: What I like most about Field Pulse is that they are extremely helpful. They are always there when I need them. The chat feature is amazing! The Field Pulse Team is very knowledgeable, friendly, attentive, and professional. Field Pulse makes me feel like they are part of our Volt Electric Family.

Cons: I truly cannot come with anything that I like lease about Field Pulse. The team is FANTASTIC! As I embark in other areas of Field Pulse, I will be able to answer this question. However as of now, I cannot come up anything.

Pros: All in one place for job management. I like how responsive the FeildPluse team is to solving any issues I have had.

Cons: I was the scheduling screen was a little easier to move jobs around. It would also be nice to be able to schedule jobs on non consecutive days i.e. Monday then a return on Thursday. For jobs created with in a project it would be nice to have the option to not create a new job number but have it with in the project number i.e. Project number 1000 first job would be something like 1000.1.

Pros: As a Product Development Manager at AlkushX, I found FieldPulse to be a highly effective platform for managing operational workflows in a structured and efficient way. What I liked most was how it brought scheduling, client management, task tracking, and team coordination into one system. This made it easier to maintain visibility across ongoing work and reduced the confusion that often comes from using multiple tools for different parts of the process. The scheduling and client management features were especially useful for keeping work organized and ensuring smoother execution across day-to-day operations.

Cons: The only drawback I noticed was that the platform takes a little time to fully set up and adapt to your specific workflow. Some features have a learning curve in the beginning, especially if you want to use the system in a more customized and efficient way. That said, once the onboarding and setup process is complete, the software becomes much easier to manage and provides strong value.

Pros: $90

Cons: The pricing is the most significant concern for someone in my position. FieldPulse is primarily built for growing field service businesses, and its pricing reflects that target audience. As a Junior Engineer using it for internal operational coordination rather than a full commercial field service operation, the cost feels disproportionate to my scale of use. The workflow between job stages moving from work orders to task completion to reporting feels slightly disjointed in certain areas. Information does not always carry over seamlessly between stages, requiring manual re-entry that adds unnecessary steps to an otherwise efficient process. The initial setup and configuration also takes more time than expected. While the interface is clean, understanding how to set up custom workflows, permissions, and team structures for the first time requires patience and exploration without strong in-app guidance for new users.

Pros: Customer support is always really helpful and quick in their response. Anytime we have an issue, customer support is able to help and send screen recordings to help us for future reference.

Cons: Sometimes it's tricky to navigate the higher level organizational details, but easy to get a hang of once you get going.

Pros: The versatility of this platform is truly impressive. There are so many customization options available that it allows us to tailor everything to fit exactly how our business operates. Whether it’s workflows, job tracking, or the way information is organized, we’ve been able to adjust it to match our specific needs instead of having to work around a rigid system. That level of flexibility makes a huge difference day to day and helps everything run more efficiently..

Cons: Honestly, I haven’t found anything I truly dislike about FieldPulse. From the platform itself to the level of customization I mentioned earlier, everything has been solid. On top of that, their customer support is outstanding—quick to respond, helpful, and consistently reliable.

Pros: FieldPulse has been a great all-in-one platform for managing our operations. The scheduling, invoicing, and customer management tools are all intuitive and help keep everything organized in one place. It’s especially helpful for keeping our field team aligned with the office, which has improved efficiency and communication across the board. One of the biggest positives, though, has been the implementation process—[sensitive content hidden] , our implementer, has been outstanding. He’s been responsive, knowledgeable, and genuinely invested in making sure we’re set up for success. That level of support made a huge difference.

Cons: Like any system, there is a bit of a learning curve, especially when trying to customize workflows to fit specific business needs. Some features can take time to fully understand or set up exactly how you want them. There are also a few areas where additional flexibility or customization options would make it even stronger.

Pros: Just learning but so far, compared to the programs I have used in the past, Field Pulse is extremely user friendly. I love how there is full integration and I am not having to export information to get what I need. It is also very convenient that I am able to Chat with someone when I have a specific question that a tutorial is unable to answer for me.

Cons: Nothing bad so far. I'm hoping that there will not be anything negative as I navigate through this learning experience.

Pros: FieldPulse is very easy to use for managing daily operations like scheduling, job tracking, and team coordination. The interface is clean, and it helps keep everything organized in one place. Customer support is also responsive and helpful.

Cons: Some advanced features and customizations are limited, and reporting could be more detailed. Mobile app performance can occasionally lag during heavy usage.

Pros: We barely used for a year and had issues monthly so hard to say what we liked. Software issues and service support not there.

Cons: Constant software glitches and not being able to log in from multiple devices. Difficulties canceling services, automatic contract renewals, and charges continuing. We haven’t used for over a year and still being charged. Multiple calls in to cancel before first year was up and after 14 emails we are told we have to continue to pay for when we will not be using.

Pros: Easy to navigate and help is always provided. I had little trouble learning how to navigate Filed Pulse.

Cons: There is nothing in the system to let you know the proposal or work order may be a duplicate. Search engine at times does not work well when trying to find proposals or work orders.