ReputationStacker

Pros: What I like best about ReputationStacker is how it works on its own and how easy it was to get going with it. Less than 10 minutes to set up. The setup wizard was key. It made setup so intuitive and easy. We had everything set up for our first location in less than five minutes, and adding our additional locations and integrating it with our CRM took even less time. After that the reviews come in like clockwork. We use it every day to make sure we're constantly getting new reviews and keeping our clients happy.

Cons: I like everything about it. Can't imagine doing our reputation management any other way. There are no negatives.

Pros: Our law firm operates in a very competitive market, and ReputationStacker helps us collect more reviews than our competitors. As a result, we’re able to rank at the top of Google search results and strengthen our online presence.

Cons: I don’t have anything negative to say about it. It was simple to set up, and it has been easy to use ever since.

Pros: What I like most about ReputationStacker is how many Google reviews it gets us. The amount of Google reviews we get using ReputationStacker vs. manually asking our clients to write reviews still blows me away.

Cons: It used to be a little annoying to manually enter our clients into ReputationStacker but then the support people showed me how to use the integrations to do it automatically.

Pros: I like how it automatically gets reviews from our customers. We don't have to ask for reviews anymore and it alerts us when customers leave bad feedback so we can follow up with them. I like out easy it makes it to respond to our customers too.

Cons: I was confused on how to add additional locations of our business to the dashboard but their support team showed me how to do it and then ended up doing it for me!

Pros: As a property management company, getting positive reviews can be difficult. Unhappy residents tend to use reviews to vent, but happy residents don't think to write reviews on their own. ReputationStacker makes it easy for us to get our happy residents to write reviews. I love how it sends automatic follow ups because a lot of people don't respond to the first (or even second) review request. RS keeps following up to make sure we get as many reviews as possible.

Cons: I can't think of anything that I don't like about ReputationStacker. Whenever I have a question or need help, their support team is very responsive and takes care of things quickly.

Pros: Reputationstacker helps us get more Google reviews for all of our locations, which makes it much easier to manage feedback across the board and rank better when people search in Google.

Cons: Nothing much to add. It does a good job for what we need it to do, and it meets our needs and then some.

Pros: ReputationStacker simply works without too much fuss and produces results.Queries are answered quickly and very clearly so you can get on with business.Highly recommend

Cons: Nothing to dislike about this software. Well thought through and easy to use. Delivers results easily.

Pros: We get new reviews for all of our locations and we can keep track of them in one place. I don't have to chase managers or login to different review platforms to keep track of it all. It cut down a tone of back and forth and keeps our locations looking engaged online.

Cons: There's not much to complain about, but I'll say the first time I dug into the analytics section I need a few minutes to understand where everything lived. Once I got my bearings, it stopped being an issue.

Pros: Reputation Stacker makes collecting reviews simple and efficient—but what really impressed me was their customer support. Any time I had a question or needed help, their team responded quickly and went out of their way to assist. It's rare to find a company that’s this committed to both product quality and customer experience. Couldn’t be happier!

Cons: The interface could be a bit more user friendly, even though it was easy to use.

Pros: Easy Setup & easy to use! Just like any business owner, you have limited time. The best programs are the ones you can "Set it & forget it"

Cons: Had some issues when our account was transitioned to the updated software. I do not think all of the bugs were worked out yet. Had some issues, but they were eventually resolved

Pros: Fast and friendly customer service, super awesome to work with.

Cons: I have nothing bad to say about Reputation Stacker

Pros: That it allows the customer to review our company without it going straight on a review platform so that we can filter the ones that were not completely satisfied and handle them accordingly.

Cons: nothing major just possibly add more customization for the messages

Pros: Everthing works as promised.Is this long enouth now??

Cons: No concerns yet, nothing we dislike at this time.

Pros: 1. Reputation Monitoring: Reputation Stacker automatically monitors the brand’s reputation across the web and social media, responding to customer reviews and comments helping you stay on top of your reputation2. Messaging Platform: Reputation Stacker offers a two-way communication platform for engaging customers and responding to their inquiries with ease.3. Campaigns: Reputation Stacker allows businesses to create customer loyalty campaigns to reward regular customers or encourage new customers to engage with the brand.4. Analytics: Reputation Stacker provides customer insights that help businesses understand the perception of their brand by offering detailed customer analytics.5. Automation: A range of automated processes help businesses save time and provide better customer service while engaging with customers at scale.

Cons: I cannot think of anything that is missing

Pros: This gives me an extremely convenient way to ask my patients for reviews. And they are now leaving many more on the leading websites.

Cons: nothing for now, it is currently meeting all my needs

Pros: I am not a computer person and I can use this software!

Cons: Sometimes I get lost trying to add a customer's name and email.. I cannot always find the place I need to go.

Pros: As a small business, you can't afford to get one negative review while growing the business. Two years ago, The House Whisperer had zero reviews. Today we have over 100 5-star reviews... thanks to Reputation Stacker. We highly recommend RS to anyone who wants to take charge of their online reviews.

Cons: Initially, found the software a little difficult to navigate as a first time user.

Pros: Easy to use and customer service is very good. Billing is a bit difficult to navigate, but overall a very effective software.

Cons: Billing takes you to a different dashboard and buttons are not obvious.

Pros: The setup is fairly easy, even if you aren't a techie. In a short time we have gotten quite a few five star reviews that we would have never gotten without ReputationStacker! We love the fact that the reviews that are unfavorable don't get published publicly. It's nice to have an opportunity to work it out with the customer before it gets ugly.

Cons: The non existent phone support. I am not good at trying to explain what I don't understand in writing. I also don't like that customers feel like all they have to do it click the first five stars and then they are done. I have many unpublished reviews.

Pros: The program allows you to send an email with a rating scale (1 to 5 stars) and request for comments to new customers and have it directed to different review sites such as Google Reviews. Reviews with less than 4 stars are not automatically posted which gives you the opportunity to vet unreasonable bad reviews.

Cons: It is difficult to determine if the reviews are are going to the selected sites. Also reviewers cannot figure out how to correct error such as accidentally entering the wrong number of stars. It is also somewhat pricey.

Pros: Ease of use on the consumer side. automatic scheduling

Cons: user portal could use some clarity in the function of each tab

Pros: I like that it has a template set up. You can control the frequency for send outs.

Cons: Still trying to figure out some of the options and how to use it efficiently

Pros: The pricing at $69/month is very reasonable. I also like the fact that the tool goes out and collects reviews from the actual platform allowing us to track our performance.

Cons: The one thing that has been a little cumbersome is their billing system. If I want to see or print an invoice for a prior mont's billing, I can't do that by myself. I must request that from the company by email. They are quick to respond and send me the billing info I am requesting but it would be much better if I could do that by myself, as is the case with just about any other software subscription.