Joan

Pros: Product work great. Set it and forget it. Once it is up, you never have to think about it. It just works as promised.

Cons: Pricing model change may increase costs for companies with fewer meeting rooms. The recent price plan change impacted us since we only have 2 devices. Granted if we had more devices the plan would be a better fit.

Pros: Easily accessible and easy to teach employees. The app and the website make it easy for short informationally.

Cons: I would like to see the app and website look into reporting. This would be helpful with knowing how many employee's we have in the building.

Pros: I like the fact that I can book the seat via my app. Going to the office easy to use. The fact that I can use it to find where colleagues are in the office.

Cons: The fact that I cannot book 1 month ahead. I and others I've spoken to dislike this. Can we book ahead?

Pros: Easy to book meetings. The interface doesn't feel too cluttered and it gives me just what I need. I love the Slack integration and the ability to book something with natural language.

Cons: Sometimes the UI was buggy and flickering, but I was able to get what I needed by refreshing. I think this is temporary.

Pros: I really liked how easy and intuitive Joan is to use. The user interface is clean and straightforward, making it simple to navigate through all the features. Whether you’re scheduling meetings, setting reminders, or accessing the system’s various tools, everything just makes sense. The setup was quick, and I didn’t need to spend much time figuring things out. Overall, Joan is incredibly user-friendly and efficient, which makes my daily tasks so much smoother

Cons: Honestly, there isn’t anything I dislike about Joan. Every feature seems well thought out, and the system works as advertised without any noticeable issues. I’ve been using it for a while now, and there have been no major problems or drawbacks to mention. It’s a reliable and seamless tool, and I really haven’t encountered anything that would be considered a con.

Pros: I like how easy it is to book a desk or a meeting room. It makes workspace management simple and i like that i have the ability to do it on the go while im commuting into work.

Cons: Sometimes using the app i cant see all the functions i would see on a desktop however this is insignificant.

Pros: The app is very easy to use, the user interface is intuitive and streamlined, so booking a desk is quick, straightforward and reliable every time

Cons: The only thing I found challenging was understanding how to book meeting rooms in Joan. The interface is not entirely intuitive at first, and it took me some time to figure out the correct steps.

Pros: The e-display technology that is truly wireless and demands no constant power (which needs cabling), vs. the offerings based on tablets.

Cons: Well, the e-ink touchscreen technology is a bit laggy. Other thing that I would benefit from is more materials that I can use to "educate" the users to make the transition from post-it notes to Joan meeting room reservation solution and to start using the system and respecting other's reservations, etc.

Pros: Joan's commitment to excellence and exceptional communication skills. She was highly responsive, always clear in her explanations, and demonstrated deep knowledge in her area. She made the entire process feel effortless and stress-free.

Cons: Honestly, there was very little to dislike. If I had to pick one thing, it would be that her schedule was very busy, making it sometimes challenging to coordinate quickly, but this is understandable given how excellent she is.

Pros: The thing i like the most, is the scalability, ease of use and also the installation is a breeze. Anyone can set up each device in minutes, regardless of experience. The value of the devices and the whole package is awesome. We have been using the Room booking and Visitor management in our office with great pleasure of our customers and staff

Cons: It still needs tenant administration for administrators with multiple locations / domains. Also some better management of administrator and user synchronization from Entra would be nice

Pros: Joan makes fantastic tablets that have significantly improved our appointment management. We use about 15 of them, and they are beautiful and extremely easy to use, displaying upcoming meetings and the current meeting status at a glance. What I like most is the e-ink display; it's gorgeous and makes the tablet incredibly battery-efficient. We only need to charge them once a month or every two months. While the initial cost may seem steep, the value is justified by the incredible customer support we've received, which has resolved every issue we've had. Beyond meeting rooms, the visitor management system is a significant pro. It streamlines the check-in process, replacing manual sign-in sheets with a smooth, digital experience. Visitors can pre-register or sign in on the spot, and the system can automatically send notifications to the host's email, SMS, or via an app alert, ensuring they are promptly aware of their guest's arrival. This creates a much more professional and seamless first impression.

Cons: The biggest issue we've had is with the physical hardware. The magnets, while seemingly secure, allow the tablets to fall easily if they are gently bumped. On top of that, the case is prone to splitting or breaking upon impact. While we've been lucky that most have continued to function, this lack of durability is a concern.

Pros: Very easy to setup and maintain. Mainly use the product of desk booking and we were able to implement the software within a week and get the employees using the product straight away.

Cons: The subscription model has changed so it can make it a lot more expensive depending on what modules you were using.

Pros: We have implemented Joan Conference Room booking feature for all our conference rooms with no issues till now . Joan App is very easy to use with the Joan devices showing true value for money. The customer support has been very helpful for easy configuration and prompt response. Visitor management and notifications come in real time making it more efficient

Cons: Joan devices does not support multi colour resolution to make it look more attractive. Joan devices should have more analyics about the rooms and which user books the room

Pros: E-ink options. Simple to setup. Battery longevity. The devices look professional and has a good contrast to see from afar.

Cons: There is no mid-size between 6" and 13". The platform seems buggy at times, having to deal with Support 3 time to fix the same issue of adding and removing devices.

Pros: User Friendly. I like using the clear office map to precisely locate a work station. The color system is a nice visual to make the experience easy.

Cons: No Negatives. The system as mentioned above shows an easy and clear system of space management for work station bookings.

Pros: I appreciate Joan’s dedication and reliability the most. She consistently meets deadlines and approaches tasks with a positive attitude, which helps keep the team motivated and on track.

Cons: One thing I find challenging is that Joan can sometimes be hesitant to speak up during meetings, which means her valuable insights might be missed. Encouraging her to share more could benefit the whole team.

Pros: Joan is a simple and smart meeting room management. Its a wonderful user-friendly device for efficient room booking.

Cons: Maybe, improvement can be done for the battery charging time and also the battery life. I have no other complaints.

Pros: I am satisfied with Joan. The operation and synchronization work smoothly, and if there is ever an issue, the customer service provides a quick solution

Cons: The management interface can feel a bit overwhelming at times, as several modules we don’t use remain visible, which makes navigation less intuitive and slightly cluttered.

Pros: Customer Support is responsive and often goes the extra mile to provide help. and features like naming meeting rooms remove need for signage.

Cons: We use Joan devices for our meeting rooms, and I would say it's a great tool, however, the device is overpriced, since we pay a subscription as well.

Pros: What I liked most about Joan Desk is how intuitive and easy it is to use, both for setup and daily reservations. It’s a simple and effective solution for managing office spaces.

Cons: As an employee, the main drawback is that sometimes the web in the mobile is slow and takes some time to update availability, which can be frustrating if you’re in a rush.

Pros: Joan is easy to log into and reserve a desk or office for work. I like that I can see the office layout. It makes it easy to choose not only the type of workspace I would like to reserve but also the location in the office of the space I want to reserve.

Cons: The main page is a little bit confusing to navigate initially to reserve a space. Once I took a few minutes to navigate the page, I was able to easily use Joan.

Pros: Very easy user interface allows you to select and book a desk or conference room with just a few clicks. Reminders to check-in are also helpful.

Cons: Sometimes, the mobile version and the online version take some time to sync when booking a desk or a conference room.