Content Central

Pros: Thus far, it works as described by Sales

Cons: Little nuances that seem to pop up on a daily basis that always seem to end up requiring a service restart or system reboot. Tech support, although good, cant seem to figure out why these occur.

Pros: It was easy for the employees to learn and use. The tech team was very helpful in setup and troubleshooting any problems that occurred. We needed an atypical setup to mirror what we were doing and they did an excellent job of helping us set that up.

Cons: There are occasionally problems with the document search, but to be fair, we have an atypical setup

Pros: ALL I DO IS SCAN INTO CONTENT CENTRAL, SO IT WORKS GREAT FOR ME.

Cons: IF I HAVE PROBLEMS, I HAVE TO GO TO MY ADMIN. TO FIX THE PROBLEM.

Pros: The cost of the program is reasonable. The filing system is easy. The search feature is great! The support Staff members are extremely helpful.

Cons: The set up of this program is not easy. Know what you are wanting to do before you start, so the staff can help you set up. Approval processes and integrating forms takes some learning. There are many steps to each process. The online help videos are not very helpful. They show thing the program is capable of, but not how to do them.

Pros: I love how easy it is to implement and use.

Cons: We are using is for our HR filing system, and we find it problematic to move files from catalog to catalog. We have multiple companies, and often times have employees from one company decide to take a position with one of our other companies, and moving the files from one catalog to the other is very cumbersome. Also when employees terminate, it is rather cumbersome to move an active file to our terminated employee files.

Pros: We liked the ease of use for the end user, and the workflow proceccess could be as simple/ or complex as we needed it to be.

Cons: The coding Que and the tagging of the documents

Pros: The ability to search using different parameters and a complete file with front and back notes available.

Cons: When we first got the system, there would be times when scanned items were not available. There was a delay from the time we scanned the items to the time they were actually available to view. I started some tickets on it and got it all worked out eventually and it has been working fine every since.

Pros: The software is user friendly, documents are easily retrieved for viewing and printing. You can label each document individually or you can label several scanned documents together and name them in a group. I also like the feature that allows you to change active documents in a file and move them to an inactive status with just a few clicks of the buttons.

Cons: When you're in the beginning of the names of the employees files, having to scroll down to someone at the end of the alphabet is sometimes annoying because there is a lag after about 15-25 files it can take a bit of time to get to if you have a lot of files. The search feature is always sometimes I just want to scroll down quickly.

Pros: The storage capacity is the key here. Easy to scan, record and store information.

Cons: Too difficult to search for specific information and export to pdf.

Pros: This software is easy to use and its amazing when you have to search for an information.

Cons: The thing i like the least about this software is that when you search for a word in your document, it didnt show you where it find the word in the entire document but its a detail.

Pros: The software is relatively easy to use and has great customizable features.

Cons: Setting up Capture Point to do what you need it to is more complex. That being said, customer support is wonderful and they are also willing to help change things as needed.

Pros: ABLE TO SEARCH BY NAME OR MEDICAL RECORD NUMBER

Cons: SOMETIMES WHEN SCANNING IT DOE NOT RECOGNIZE THE FACE SHEET AND DOES NOT SCAN.

Pros: It is easy to scan into the proper folder. We have never had any issues retrieving files

Cons: The last few updates have come with issues. The latest update fixed several of them but now we cannot move files around after they have been scanned. Pages sometimes stick together so the file now has to be completely rescanned.

Pros: Content Central was easy to install and was very easy to implement.

Cons: The only Con I have was not able to get an email when a new update was out.

Pros: We now have no more paper, much easier to retrieve paperwork than filing

Cons: Sometimes runs slowly, if something is coded wrong would like to be able to change it

Pros: I really like the ease of use of content central. The Qcards are easy to scan in with few errors. Really easy to search and find what you need in the file cabinets.

Cons: The transition from the old software Docuware.

Pros: I had researched a lot of other document management software and programs. This one fit our needs perfectly because of its compatibility with our accounting software Great Plains, it is user-friendly and has workflow approval features that we were looking for.

Cons: nothing it works great for all of our needs

Pros: Ease of use, price, functionality, customer support

Cons: nothing the product works up to our expectations

Pros: Price vs. Feature Set - the best on the market in my opinion. Has many features only included in more expensive systems. The system is also available in a Hosted Solution so as to eliminate the upfront capital investment and be delivered as a fully functional SaaS solution.

Cons: Copying profiles for scanning stations is a bit cumbersome, but I just call support so they do it for me.

Pros: Somewhat dependable Somewhat reliable. I am really struggling for good things to say about this product

Cons: Tech Support for this product is abysmal. There are never resolutions for your issue and when you do get a response, it is like re-inventing the wheel. Some of our issues were never resolved!

Pros: Easy to use

Cons: locks up

Pros: Price vs. Feature Set - the best on the market in my opinion. Has many features only included in more expensive systems. The system is also available in a Hosted Solution so as to eliminate the upfront capital investment and be delivered as a fully functional SaaS solution. Ademero is constantly improving the user experience by leveraging the newest technologies for a seamless experience. The administration is straight forward and logical.

Cons: There are many excellent features in Content Central. I would like to see the continuing development include deeper customization within the current feature set.