Sage Intacct

Pros: Sage is very easy to use. Offers classes to sharpen your knowledge, and makes sure to support you along the way.

Cons: It can’t cover some areas, but makes sure to offer marketplace solutions in such cases. Sage has a base of multiple vendors in their marketplace.

Pros: There are excellent learning opportunities. Sage university gives a lot of detailed classes to learn how to use Sage.

Cons: All the additional add ons seem to come at premiun costs. I wish the close co pilot was included in normal subscription.

Pros: What I liked most about Sage is that Invoice Documents are available when needed. Maintains organizes records and ensure proper approvals

Cons: Not being able to make changes once it’s submitted for approval. Invoice has to be declined to make modifications.

Pros: I like the drill down aspect of Sage. I also love the reclassify button as it helps speed up reclasses.

Cons: Currently everything is very new to me so if there are any cons I have yet to experience them. So none so far

Pros: Invoice management and ease to locate invoices. Love the option to create multiple different views under each module and being able to access platform readily

Cons: Biggest concern is the customer service feature. We use a third party provider (baker Tilly). They are helpful, but would be better to have a live agent sometimes

Pros: Sage Intacct has significantly improved financial visibility across our organization. Our entire executive team can easily access real-time financial statements and dashboards, which keeps everyone aligned on performance throughout the fiscal year. The accounts payable workflow is especially strong—routing invoices for department-level approval is straightforward and has streamlined our internal controls. We’ve also reduced paper usage dramatically, which has been a meaningful operational win. Perhaps most valuable is the integration with our CRM, allowing for real-time record keeping and better coordination between finance and revenue functions.

Cons: The interface is starting to feel a bit dated compared to newer platforms, even though it remains clean and functional. Some reporting and filtering capabilities still require extra effort to fine-tune, and we occasionally rely on our consultant to get reports exactly where we need them. That said, this has also created opportunities for cross-team collaboration and deeper understanding of our data.

Pros: The only module in Sage that I find useful is the contracts module for deferred revenue recognition. I'm not sure how the competition compares, so that may not be saying much.

Cons: Sage reporting is terrible. If you add an account it does not automatically add to your reports. Quickbooks is preferable, which is laughable given the price of this software. Its also extremely difficult to learn how to create and manipulate reports. Who wants to spend weeks in classes? Its not user friendly. Also, the invoices don't include billing periods which should be standard for any accounting software. We have to pay for an add on from Armanino which is not ideal.

Pros: Sage Intacct is a powerful and reliable accounting platform. Its reporting capabilities are excellent, allowing for detailed, customizable financial reports that support better decision-making. The system is user-friendly once implemented, and the cloud-based access makes it easy to work from anywhere. I also appreciate the strong audit trails and controls, which are critical for maintaining accuracy and compliance. Overall, it streamlines processes like invoicing, general ledger management, and financial analysis very effectively

Cons: The initial setup and implementation can be time-consuming and may require outside support, especially for more complex organizations. Some modules and features can feel less intuitive at first, and occasional system glitches or delays can occur. Additionally, certain customizations and integrations may require technical expertise or additional cost.

Pros: Tasks such as revenue recognition, recurring billing, and consolidations can be largely automated, significantly reducing manual work and errors. This is particularly important for companies experiencing growth or dealing with complexity, such as multiple subsidiaries, currencies, or entities.

Cons: The system can overcomplicate routine workflows, especially if you’re not deeply trained. There is a noticeable learning curve. The platform’s core strengths, such as dimensional accounting and advanced reporting, are not very intuitive at first. Teams often require training, and sometimes a dedicated administrator, before they feel comfortable, which can delay time-to-value.

Pros: Ease of use and implementation. Highly recommend using a 3rd party implementor which we did. Well worth the investment.

Cons: While we like the many options of compatibility with other platforms, it is very difficult to know best choice for customized solution, priorities of what to do first and cost/benefit. More resources and guidance would be useful!

Pros: Online access. Ease of use. Invoicing.

Cons: The $ that is charged for integrations with 3rd party software platforms. We feel as though we are being taking advantage of when we are adding 3rd party systems like Avalara and potentially Snowflake to the integration - Sage benefits when we add these features as it helps improve retention rates - yet the API fees penalize our business as we grow.

Pros: It's pretty easy to use. I was using NetSuite before, which is a good system, but Sage is a lot easier to use and provides the same things, such as revenue recognition and allocations. I also love that there are many interfaces with so many other systems, such as Salesforce, bill.com, etc.

Cons: Creating reports can take a little time to get used to, but once you figure out how to maneuver it becomes pretty straightforward.

Pros: Streamlining processes. Cleaner reporting. Better and faster data for users and decision makers. Automation options for most modules

Cons: We have had some trouble implementing 3rd party solutions (BuildOps and Bill). There are options available now to use functions within intacct

Pros: It allows us to track financial data across departments, projects, and cost centres without creating an overly complex chart of accounts. The dashboards and custom reports provide clear, real-time insights, and the automation of processes like journals and approvals saves significant time compared to manual systems.

Cons: While the system is very powerful, some areas of the interface are not intuitive, and tasks that should be simple can require multiple steps.

Pros: I like the customizability of the software. We're a nonprofit with multiple entities, so it's important that we be able to make the software do what we need it to do.

Cons: There are features I feel are common sense that aren't available, such as the ability to attach documentation to anything, the ability to "next" through credit card transactions, and the ability to reclass credit card transactions post-reconciliation.

Pros: Swing able to code one invoice to multiple companies. You only have to login once. To see all companies

Cons: Having to process fixed assets for 9 communities at one time. I would prefer to be able to have multiple books for fixed assets one for each company

Pros: I enjoy the Multi entity consolidations feature. It allows our team to save time and provide a more complete and accurate financial package.

Cons: The custom report writing fiction is Cumbersome which makes it difficult to populate the reports that our leadership needs in real time

Pros: Dashboards, consolidations, and checklist are amazing to use and the dashboards are helpful for our clients.

Cons: The consolidations not allowing you to click into an account easily so you can get the GL details for them.

Pros: Flexibility, all in one, real time. User friendly. I can have a strong data visibility, cloud based.

Cons: UI design some times is confusing. Support is sometimes not very efficient. Approval workflow design is not very flexible and or customizable.

Pros: Intacct has given us a quicker close, better reporting, and less software to use! It’s a was to learn software.

Cons: The AP approval process is not as custom as we thought. Outside vendors have a better workflow than the standard Intacct software.

Pros: Customer service is amazing friendly design team and friendly project manager. Questions are always being addressed

Cons: Theres nothing i currently dont like. We are still new to program and the design phase and implementation has been easy. So far no struggles

Pros: How you can looking expense funding amounts. It’s easy to work with and the sage university is very helpful when you need to know right now.

Cons: All of our tribal departments use it but most don’t know the full capabilities. Is there a training where Sage Intacct travels to us?

Pros: We like the user interface of Intacct and the core modules are great and easy to navigate. Because we have to integrate our Procurement, Expense and CRM systems, we like the ability to be able to integrate so many systems that we use seamlessly with the Intacct API. The various modules we use have provided a lot of efficiencies to our internal processes. The order entry module makes customer invoicing very easy to manage and post revenue.

Cons: Some of the reporting, while robust, is not conducive for public companies/auditors. Sometimes troubleshooting issues is hard or diving into objects that show up on audit logs is hard to back into. Also having the audit reports limited to people with admin privileges is problematic for managers managing their audit responsibilities and creates SOD conflicts. Having to use external systems for some of the core functionality causes additional expense but is necessary as our company has matured. Engineering problems take months to resolve with customer support.