BugHerd

Pros: Clear user interface that anyone can quickly learn to use. Flexibility so that it can be adapted to the needs of each project.

Cons: There isn't anything that I dislike about it.

Pros: The features I need and not bloated with ones I don't need.

Cons: I really do not have any cons to list other than the limitations to number of users for a given price.

Pros: It is very simple to load, track, and update bugs.

Cons: Unable to view the captured and uploaded screenshots without opening a new window.

Pros: The UX is easy to navigate. Our team members find it very easy to use in diagnosing issues on our websites.

Cons: Updates to the software that impacted our deployment but the team at BugHerd fixed the issue quickly so we were able to continue using it.

Pros: BugHerd bietet eine vielzahl an Features wie z.B. das Annotieren von Screenshots.

Cons: Langsame UI, optisch nicht sehr gelungen, manchmal Fehlerhaft.

Pros: Bugherd is a wonderful tool that has made bug tracking on web jobs in our company so much smoother. I love that if you install the browser extension, certain pieces of information - including browser info and screen grab - are automatically logged. I can very easily assign teammates, tags, priorities and more. I can comment directly at people. There is so much to love about this platform.

Cons: The only thing I can think of is that you can't set project specific notification settings - I can't set just one or a few projects to notify me every time a bug is added... it is the whole company's account.

Pros: Targeted communication of website changes needed to be made, allowed for screen shots to provide more clarity.

Cons: I have no negative feedback on the BugHerd product.

Pros: BudHerd is a wonderful product that eliminates so many coordination challenges instantly!

Cons: It would be great to have a better import or mass edit feature.

Pros: Projected based in-browser centralised tasks in one place makes project management a breeze, also having comments in one thread related to a single task helps to pinpoint and focused on bug tracking that others products just can’t do well. I couldn’t bear to go back to email or spreadsheet task list!

Cons: As projects grow and users need to be added to different projects the cost can get expensive, be aware that the lift from 10 users to 25,50 isn’t obvious from the outset, know this in advance so it can be absorbed in your SLA’s

Pros: Bugherd is the perfect tool for clients to capture ideas, bugs and issues on their site. We can also use it to communicate with all parties involved on the task and track the progress of the ticket.

Cons: Not much to dislike. There are opportunities to make it better including adding time tracking.

Pros: Ease of use. Simplicity. Time savings. No more emailing back and forth or long drawn out phone calls.

Cons: I have absolutely nothing negative to write.

Pros: We absolutely love how easy it is to add, edit and deal with bugs in our website applications.

Cons: There is nothing we don't like about the software

Pros: The ease of just quickly adding a small task helps prioritize and keep a reminder to complete a task that would otherwise be forgotten or buried in someone's inbox. Also the ability to add attachments or associated screenshots is very helpful.

Cons: The ability to clear or check and move multiple tasks over to the next status/column is missing. For example, I would love to be able to move several items from "Completed in DEV [Branch]" to "Ready for RELEASE [Branch]" when doing a code merge.

Pros: the drawing and the tagging really help with identifying the exact location of bugs

Cons: Nothing so far, even when our team had contacted the support in the past to sort out the lack of some features, the Bugherd dev team managed to update their product and those features were finally added

Pros: Easy to use. Intuitive. Makes communicating with developers and reporting bugs, issues, and requests about as easy as can be

Cons: I really wish there was a 2-way flow with Jira.

Pros: The automatic print screen and page marker work really great. Super easy to discuss new features, design changes and bugs.

Cons: Nothing to dislike. The tool is a great addition to our existing marketing stack.

Pros: Ability to communicate between Commercial department to Software Development team.

Cons: Inability to group similar logs (multiple users that may log the same issue) - ability would also help prioritization.

Pros: The kanban board and assign a task features are both straightforward and well laid out, super easy to start using straight away. Our team and clients have had no issues using it, which is great. Highly Recommend!

Cons: I have only been using it for the past few months, but so far haven't come up against any obstacles.

Pros: This was absolutely essential in helping us develop a website where many editors were testing and needing to report issues. The fact that it gives you a screenshot of the area and the url made it so easy to isolate the issue and correct.

Cons: I would love to be able to communicate to someone annoymous if they could add their email address.

Pros: The ability to capture issues in context and easily share with other stakeholders—while being able to track those issues until they are resolved.

Cons: Not being able to capture active 'off-canvas' content, eg. drop-down menus or rollovers. An integrated screen recording feature would address this. Currently have to upload screenshots or screen recordings.

Pros: BugHerd makes communication with our project developers so simple. The ability to quickly capture a screenshot of the issue, add annotations to the image and then send it to your developer along with any comments you wish to make is fantastic.

Cons: At the moment I honestly have no issues with the software.

Pros: Easily review projects with internal teams as well as clients The front end application of a point and click directly onto the issue or change makes it easy to follow and track. The back end Kanban can be easily manipulated to show important tasks and order tasks in priorities.

Cons: It can be a bit buggy on the front end of the software, with task notifications dropping off or shifting positions.

Pros: very easy to use, easy to report issues and sort them. usefull to have context for the issues.

Cons: I have nothing to report about the cons.