MaintainX

Pros: It is intuitive and easy to use. I like that MaintianX support staff are very responsive and helpful. The training academy is a valuable resource and very helpful to get one up and going in MaintainX.

Cons: At the moment, I cannot think of anything that I don't like about MaintainX. The only issue I can think of is a minor point. I would like to see where work order reports can be positioned side-by-side in a custom dashboard. This request has been submitted to MaintainX, and I hope to see it implemented.

Pros: Very user friendly and fast learning curve. Great value for the money. Very easy to submit user requests and navigate work orders.

Cons: A little difficult to manage PM start times/due dates and technician scheduling availability in Maintain X since our plant works a 24/7 shift coverage.

Pros: MaintainX does a great job simplifying maintenance operations while keeping the team connected and accountable, backed by outstanding customer service.

Cons: I would like the option to receive notifications for new work requests only. Currently, I receive notifications for everything, which can be overwhelming.

Pros: The simplicity of the software is unmatched along with the customer service team! Navigating through the software is very intuitive which helps with adoption.

Cons: There have been quite a number of changes that sometimes are hard to keep track of - for the most part they are communicated by the team and explained.

Pros: easy to operate and do reports tracking pm schedules. keeping records of what has been done and parts used for the work as well as what we have on hand

Cons: Need to upgrade to use AI. There really isn't anything else. except that extra full users cost more if you need them to have full access

Pros: Ease of use and rich feature set. Consistently being updated with new features which make a different to the customers.

Cons: Metrics can sometimes be difficult to use. When the data doesnt align with what the graphs are showing which can require needing to correct some errors manually.

Pros: I enjoy the relationships built between my organization and the MaintainX account representatives and customer success teams. They are interested in our success and have been great partners to work with.

Cons: I wish there were more customization options within MaintainX. Additionally, more features related to Global Organization functionality that would help with managing our organization from an enterprise level.

Pros: Helps greatly in managing workorders. Scheduling daily, weekly, and monthly helps to keep things organized.

Cons: Need an understanding of Automations to see if this will work within the company. Pulling reports can be time consuming.

Pros: MaintainX was an upgrade from the previous system we used. We could create filters for tasks and properties as well as calculate pay for our maintenance teams.

Cons: It was a little cumbersome to use when trying to send pay reports to our maintenance crew. It also was glitchy.

Pros: The ability to track all aspects of our asset lists and see when work orders were created. Accountability is key!

Cons: The switched the work order trigger based on hour meters to automations. It is clunky and it looks like its in Beta. This is the one that that we used alot and what I wished that wasn't changed. I know that it is bc it is going in the direction of AI controlled and I just don't like my options being limited.

Pros: The interface offered a comprehensive functionality for managing complex maintenance environment with an agile team. Unlimited requesters who were not required to download and app. and clean interface and reporting functionality for managing team members and administrators.

Cons: Rollout was somewhat difficult to get going without dedicated internal support. This was more of a problem with our org. and less MaintainX, but making implementation simple for smaller organizations would increase the reach of the tool.

Pros: $97

Cons: Haven't found anything yet. We are still in the beginning stages of migrating all of our maintenance records from Excel spreadsheets but our experience has been great.

Pros: Extremely easy to use. Elegant interface. Powerful. Well thought out. the constant upgrades constantly meet my wish list

Cons: Can be a little geocentric at times. Needs to think more internationally with choice of language and times for seminars

Pros: 1. Efficient infield and desktop usability 2. Easy to learn 3. In depth, easy to navigate reporting 4. Clean dashboard and visibility 5. Customizability

Cons: 1. Wish there was a better way to track travel times. 2. Easier view into employee hours and time tracking

Pros: how simple the app is to use, very straight forward when creating and submitting work orders. Great service when requesting help. Also like the features of graphing and data recording

Cons: does not carry different languages most of my employees are Spanish speaking. If we can make it bilingual it would be great

Pros: The quick ability to add jobs for our maintenance crew. it is a nice addition to our company to keep track of projects and allow our crew to upload progress photos. and comments. it has been a useful tool for us to monitor jobs and ensure they are being completed as needed.

Cons: No real cons. some of the reports are a little too detailed for us. a nice feature would be to be able to export an excel report that can include photos and data such as time it took to complete job, start and end date and notes that were made on the work order

Pros: It has opened up a lot of new efficiencies in our workflow, parts management, inventory tracking and work order capture. Allowing other employees to submit work orders in a way that seamlessly integrates into the way I assign work orders to my staff has been a big improvement on a bootstrap google sheet.

Cons: A lot of features seem to be moving to the enterprise level tier. While Maintainx is a great partner in that they're able to work with you on pricing, the enterprise tier simply isn't in the budget for the what it offers currently.

Pros: Work order creation. parts inventory. Ability to use AI. User requests are easy. Security seems decent. Customer support has been awesome. Maintenance management has been easier. User interface has been smooth. Decent value for the money.

Cons: Nothing yet. Currently still setting up the program. Hopefully will have more insight later this year.

Pros: We appreciate the ease of the user interface and the ability to access on multiple device platforms.

Cons: One of our uses of the platform is to account for field inventories and 1000's of assets using RFID. Having a better integration or imbedded capability would be helpful.

Pros: Preventive Maintenance Program History Reporting Work Order History Ease of access Convenient to use

Cons: Nothing as of now. I have been using this from last two months now. I have found no issues in our PM program, it has been smooth since day one.

Pros: entering and tracking work orders and the ability to produce reports that are useful to the department as well as the organization. It has become a useful tool in managing our assets.

Cons: I wish there was a module specific to vehicle management. I also would like to see a breakdown, of work orders, by department. Maybe there is a way of coding each department and assigning that code to each of their staff. This would be helpful when looking at the data and determining what department uses the system most and then resource management.

Pros: Maintenance management, helps us keep track of what our maintenance staff are doing. I also enjoy the asset tracking and metering of our equipment.

Cons: mobile version, not as intuitive compared to computer version. Hard for some of my associates to use throughout the day