Pathmonk

Pros: Pathmonk is an AI for CRO tool in a category of its own. The AI determines the best content to deliver at each stage of the buying journey that will move them forward to purchase. Customers can only see what's on the screen at any given time and the info on whatever pages they happen to visit. Pathmonk's AI increases the probability that they see your best information at the right time, leaving conversions less up to chance and on the customer's random navigation choices. Their customer support is available, supportive, and proactive. They listen and take recommendations very seriously. They are constantly improving and making the tool better.

Cons: The interface takes some getting used to, but they listen to feedback and are actively improving. Customer support is there to guide you through setup and ongoing. They take a very proactive approach to ensuring the tool works for you. I'm also not a huge fan of traffic-based pricing models.

Pros: The platform simplifies the user journey by offering options that would require a lot of resources to develop internally by a team of developers.

Cons: The user interface of the product could definitely be better, but I am aware that the team is working on improving it.

Pros: Super easy and super useful. The best way to increase CR.

Cons: Some of the features were missing. But after I requested it from Pm team they implemented it.

Pros: This was an easy tool to add to my website and required no development assistance. The reporting is very helpful and easy to understand. I saw positive results within the first week.

Cons: I would like to see data around which micro experience is performing the best, but I believe that is coming soon.

Pros: Great advisors that are really knowledgable

Cons: A little hard to navigate and remember how to use

Pros: I've just started using Pathmonk, but the overall on-boarding process has been smooth so far. Very friendly and accommodating sales and customer success teams. The tool is pretty intuitive to figure out how to use.

Cons: The tool is very new so we know that little bugs may happen, but there are already so many new features and improvements coming within just days of us signing up, so that's really cool!

Pros: Nothing- it is intrusive for any website UX.

Cons: We requested a full cancellation of the subscription BC the system was not letting me cancel on the platform. They replied stating that they will do it for me for one month - i replied asking to pause it undefinetely. One month later we got charged. I asked for a refund- they agreed to it but never processed it - and just today we got a Second unsolicited charge.

Pros: So far, I am just amazed by the concept. It seems so easy to use, so simple and yet it can make a huge impact on your website without web development

Cons: None that I have come across yet, really impressed

Pros: Onboarding process with [sensitive content hidden] was straightforward.

Cons: Tool will not allow us to have two open clients at a time.

Pros: It boosts the conversion rate, that is important

Cons: There is no second way to check the metrics.

Pros: The system was very easy to set up and deploy--a simple tag manager update. Once configured, we set it up to run and after that it was merely a matter of letting it do its thing while we collected the data (while also reaping the rewards).

Cons: The reporting and customization still needs some work. It is an effective solution, but its promised next iterations will make it even better.

Pros: Interface is awesome and the product roadmap is exactly what we need. Has increased our lead generation and more importantly increased the size of the leads we are getting. Really don't want our competitors to find out about it.

Cons: Some of the reporting is a little tricky at the start but they onboard you really well.

Pros: It's a very intuitive and easy-to-use platform. The team and highly supportive, knowledgable and professional.

Cons: No complaints (thus far). We'll continue evaluating.

Pros: I liked that the step by step process is clearly provide by the Pathmonk team. There is a scheduled call to review everything and I never felt in the dark about the process. Even when my team was having issue with the onboarding process, the Pathmonk team was patient and went above and beyond to help our team figure out the issue

Cons: Truly can't complain about anything so far. The interface seems easy to use so far and the Pathmonk team has been very helpful.

Pros: The fact that it scanned our site for relevant content to populate the micro-experiences with but still allows us to edit that content. The one to one onboarding session was very useful to get Pathmonk set up and to be able to ask lots of questions.

Cons: I'd like to see more flexibility and control in the design of the micro-experiences so that they don't look as obviously like a third-party add on. Some of the setup wasn't the most intuitive but with a full onboarding session it didn't really matter.

Pros: So far onboarding has been straightforward, very helpful team taking me through everything.

Cons: Nothing so far-

Pros: The ease of setup. We have a large website with a high volume of traffic - being able to ensure great visibility of our call to actions and drive more of the right leads.

Cons: The Micro Experience editor could do with some work

Pros: It was a way of improving CR% by at least 20% with 0 risk. It also works on top of traditional CR efforts such as landing page testing.

Cons: I think there is room for improved customization and the user interface could be cleaner.

Pros: We just onboarded with Pathmonk. The onboarding went smoothly.

Cons: nothing so far. It seems pretty straightforward and easy to use.

Pros: The setup process, as well as hand-holding, was provided by Pathmonk's person.

Cons: Too early to tell. We just started using it.

Pros: AI buyer intent videos make website stand out. Also, like the data capture from clients who visit your website.

Cons: I would like Pathmonk to capture more data on visitors to website, and where they are coming from.

Pros: This tool is not only great value, but the set-up and integration is easy and seamless. From the initial discussions to the go-live call, we were talked through everything and it didn't take much time at our end.

Cons: Initially, we had a few issues with lead source data, but this was sorted by the Pathmonk team.

Pros: Everything is very easy to use/understand and setup. Despite the ease of use and setup, the technology is really quite powerful for what it delivers and how it works with all our martech systems. The team is also absolutely fantastic. Always willing to help QA and test as well as working pro-actively to ensure that we're using the most up to date features/functions of the product which is super helpful. Can't say enough great things about the product and team!

Cons: I can't think of any negatives for Pathmonk.