MyStudio

Pros: They are very helpful and supportive. Especially Jennifer! She is always there when I need her and always on top of things!

Cons: I'm not sure, I have had 2 other platforms like my studio but My Studio is so much better and offers so much more than the other platforms.

Pros: The instruction the process was done very well and every class was videoed I also got quick responses when I had a problem.

Cons: The pay processing is not right away like you see in Clover go or a point of sale. It does take a little bit getting used to automatic payments and setting up a system. They do have a point of sale but it's very rudimentary but I know they will improve.

Pros: It is User friendly and the app makes it easy for my students to access impotant information.

Cons: There are a lot of work arounds for certain processes. I would also like to be able to send invoices for all types of revenue streams other than memberships.

Pros: Easy to use, with lots of functions to run a studio

Cons: I really dont have any issues with the platform. Its very straight forward and easy to use with excellent customer care

Pros: Simple, easy to track basic financials and growth. Best customer-facing app available. Customer service was awesome. Best event management in the business.

Cons: I started when MyStudio was new so it had limited features compared to what was coming down the pipeline. Great if you need less hands-on customer interaction but not so great if you like the more conventional business model of managing clients directly.

Pros: Communucation, patience, and problems solving!

Cons: At times the migration process isn't as smooth as orginally explained.

Pros: I like the ease of being able to do business outside the gym. I still feel connected to the business while I am away and can get new members signed up.

Cons: I really cannot think of a con but if I am being picky, I will say I feel navigating through can feel like a lot of clicks sometimes. It could be streamlined better for easier use but overall I have no complaints.

Pros: Very user friendly. They do not need to go through too much on the back end to register for our memberships.

Cons: When customers register through the app and they have multiple siblings, they need to go through the registration multiple times

Pros: Initially the simplicity of the software and the layout of the system

Cons: There constantly seems to be bugs or glitches to work out, it costs extra to send emails and texts using the software, you aren’t able to sign up more than one user at once unless you pay extra, the attendance aspect is minimal at best and doesn’t provide details about students

Pros: It's easy to use. It helps our small business functions.

Cons: I haven't seen any cons so far. Hoping there's no issues in the future.

Pros: Very helpful to manage my student base and the payments for my members. And allows for them to sign up for membership, classes, events, everything within the App

Cons: The only thing it doesn't do for me s to integrate with my current Testing Sheet format and to keep a master list of my students testing ranks. We are just used to an old system in excel.

Pros: I own an art studio and needed an easy waybfor costumers to sign up. After calling and searching 9 different software companies I finally found MyStudio. This software is just what I needed because it's easy to use (once you play around wih the settings). They also have instructional videos to help you. Their chat is also very helpful. This software is also very affordable for me. It is well worth the money because I don't have to manually charge anyone or save their info. This software gives me automated costumer payments for my memberships and workshops. The app, as a costumer, is also easy to navigate and purchase. MyStudio business insight gives me information on how much money a certain class or workshop is bringing in. Overall, this is what I needed for my business to run smoothly. [sensitive content hidden] helped me navigate the system when I first looked into it and answered all my questions. This is an actual person and not a robot chat.

Cons: I would like yo be able to send invoices regarding my business and quotes via email but haven’t figured out how to that as well as square.

Pros: The best thing about MyStudio is the customer support. My support [sensitive content hidden] has been outstanding. We still have biweekly meetings!

Cons: I have been having difficulties with the website set up and transfer from GoDaddy.

Pros: Customizable app for my business - Ability to have members register themselves for events and programs - push notifications and texts to members

Cons: It's not yet connected to Quickbooks. I wish they would get that done ASAP!

Pros: The cost factor, ease of use and being able to get answers

Cons: Wish we could talk to people more frequently when we have problems

Pros: Very helpful in setting us up! My Studio offers so many programs that will enhance our customers experience! organized and consolidated our business into one program! Great value!

Cons: Nothing hated about it yet! Of course learning a new system can be intimidating and a little stressful but well worth it!

Pros: I love the automation email feature and the ease of tracking data .

Cons: Not being able to make class reservation.

Pros: Ease of generating in depth reports. Messaging and emailing can be done in app.

Cons: Still learning the ins and outs of the app so far no complaints.

Pros: Super handy for setting up memberships and special events and tracking attendance.

Cons: I would like to have some emoji features in the email and text.

Pros: Very helpful anytime I have a question on how to do something within the software

Cons: I have not used it enough to have cons, I think its a great upgrade from my pencil and pen system

Pros: MyStudio has made the enrollment process a simple click of a few buttons. The app is so user friendly that ALL parents/students can use. There isn't any hidden surprises or fees or anything... the buyer feels comfortable in what they are enrolling in and what the prices are. What used to jam up our studio enrolling people took an extra employee dedicated to it and at least an hour every night to do so. NOW I don't have to have the extra employee and I can concentrate on instruction of students without distratction.

Cons: Sometimes I don't like that things are ever changing and developing and I have to learn the "new" way to do it, but honestly..... it's just me not the software. MyStudio simply changes things because they are ever improving and LISTENING to their customer and the needs and wishes.

Pros: Integration was SEAMLESS! This has always been the most difficult in using a new software but MS makes it easy. You can customize memberships and events to your liking so it is very flexible as well.

Cons: I am not very tech savvy so for me some things are not self-explanatory just by logging in but I believe it is because of the advanced options of this software. If i'm every unsure, I just reach out to the Customer Service team and they answer all of my questions!

Pros: We like the online registration tools and the ability to communicate much more effectively with customers.

Cons: Some features that have been advertised as coming soon 2 years ago, have still not come out such as quickbooks integration.