Salesforce Customer360

Pros: The system can work great no matter if your sales team is small or big, it has all the functionality and integrations you may need

Cons: The learning curve is a bit steep, particularly as concerns integrations and more advanced functionality

Pros: The best part is the ability to manage assign and track the entire sales process even with sales teams spread all over the country without having to manage a server in house.

Cons: The learning curve is a little steep for Salesforce in general, however the Salesforce help sections, training material, and robust user community make solving problems and getting answers to questions pretty easy.

Pros: Amazing software to allow us to do so many things in one space, but with multiple apps and functionalities.

Cons: It can be hard to navigate at first and enter information. But once a user gets used to it, it can be quite easy.

Pros: I like how it is easy to use Salesforce sales cloud. You can access it on any device and all the information is at your hand, also provides a secure login.

Cons: It can be a little challenging to get use to it at the beginning, but in time all is familiar and easy to use

Pros: From the day it was "turned on," I was able to use tools to train, mentor, and mature my sales team. Visual tools and reporting were incredibly helpful to a team that was learning and growing.

Cons: The cost and customizations required sometimes can be a lot but when done properly, those customizations are worth their weight in gold.

Pros: Its widely recognized and appreciated. Many organizations have positive experienced.

Cons: For some businesses, the costs associated with Salesforce may be considered high, especially for smaller businesses or startups.

Pros: Salesforce sales cloud assists us in tracking sales opportunities, case management, market campaigns and many more.

Cons: It's bit expensive compared to others and could do with more integrations.

Pros: It really helps me organize and track all task in one especially when handling multiple accounts/real estate.

Cons: None so far. It serves its purpose working with Salesforce.

Pros: I would say both the pipeline feature and contact management were my two favourite features. In sales, being able to relay accurate data and potential sales during company meetings/money huddles are key in predicting company sustainability and growth. Having my pipeline right in front of me made me feel very confident when reporting to my Sales Manager. The contact management side of Salesforce was also excellent. Being able to keep a clean and organized database of contacts is very helpful. I also liked how we are able to review messages and history with each contact.

Cons: I would say some of the sales hub knowledge material was a little out dated from time to time. This might be a bit picky, as most of the content was good.

Pros: How one piece of information flows to others & connects

Cons: Difficult to get comfortable with, but once you are it's amazing.

Pros: The fresh look and integration to link to other system is a nice touch. The font layout and design is very useful for everyday use. Nice to see the system evolve in the right way over the years of use.

Cons: There can be occasions when the system is slow to use or encounters errors in time this has got much better and the overall experience has got better month on month.

Pros: I love to keep my leads at one place and save time also helps me to be more productive.

Cons: I like everything about Salesforce! there is nothing I can think of :)

Pros: It is a comprehensive customer relationship management solution that incorporates the different function of the business like sales marketing and customer service. I loved that it simplifies the management of customer interactions at different levels.

Cons: Initially it can be difficult for new users who do not have any knowledge about the platform. Some learning or training might need to be undertaken to navigate the platform effectively.

Pros: It can store customer information, comments accurately.

Cons: It seems that before we complete the case there are so many information to put in.

Pros: For our company, Salesforce has been a godsend. It helped tremendously with planning ahead and scheduling calls and follow-ups. Connecting Salesforce and Outlook has been really helpful for me because it streamlines my tracking and allows me to go back and add any missing details from my day.

Cons: It's usually more expensive than competing CRMs, but you may offset that by buying extra licenses for users, whether they're on the platform or not.

Pros: Salesforce's analytics and reporting tools are a invaluable to me, Ican gain valuable insights into my sales performance over the years, quarter and month and identify opportunities.

Cons: occasional lags and slow loading times, particularly when dealing with large datasets

Pros: My favorite part about about Salesforce as a manager is the activity status of where I can see how many calls were taken. I also love that you can connect it to other platforms.

Cons: Duplicate leads, causes issues amongst employees .

Pros: Salesforce Sales Cloud has created a breakthrough in the world of selling using artificial intelligence I can now increase my sales with the click of a button

Cons: I don't think I hated anything about the company, as for me it is complete and perfect

Pros: The main features like the pipeline management and division. All the data of your lead on the main page without having to go in to your lead. The ability to have tabs within the tabs for an easier experience having multiple leads open.

Cons: That the task you set up for reminders or calls was not working 40% of the time. 10% of the time the leads did not go off your pipeline after calling them or when you remove them.

Pros: leaderships team because its supporting me in the business, best customer support and sales

Cons: nothing, i like everything about sales cloud

Pros: I like that once you understand how to use it, it basically falls into place... everything makes sense. You just need to get the hang of it and once you have that its pretty easy to understand.

Cons: The set up..in the beginning. It just didn't make much sense to me but as i mentioned, once you get it, its pretty easy

Pros: It's a super tool for managing customers and boosting sales. You can keep all your customer info in one place, plus it helps you connect with customers, send them updates, and close deals faster.

Cons: All features are user friendly and easy to operate no issues.