Rating
5.0
10 reviews
Starting price
$99
Per Feature
Categories
6
Founded
2020
Employees
13
CoSupport AI is an all-in-one platform that helps customer service teams automate, scale, and enhance support operations across chat, email, and social. It combines three powerful tools: – AI Agent: Resolves up to 90% of support inquiries autonomously, with 99% response accuracy. – AI Assistant: Generates ready-to-use reply suggestions for agents, cutting ticket handling time by up to 80%. – AI Business Intelligence: Transforms customer conversations into insights to improve service and inform decisions. With patented architecture and zero hallucinations, CoSupport AI ensures reliable, brand-aligned replies in 40+ languages. Customize tone, behavior, and workflows to match your needs. Integrates with Zendesk, Intercom, Salesforce, Freshdesk, and more. Setup takes under 10 minutes. Enjoy transparent pricing, unlimited users, and enterprise-grade security (ISO 27001, GDPR, and CCPA compliant).
Ad spend / mo
$0
2 paid keywords
Paid visits / mo
0
Organic keywords
851
Organic visits / mo
425
SEMrush reports no paid spend for this domain, but Google confirms 34 ad creatives- a paid channel SEMrush's panel misses.
Creatives run
34
as Internet Investments Group Limited
Active now
7
last 14 days
Advertising since
May 2025
1+ yr running
Last seen
yesterday
still active
Running 24 ads on LinkedIn as CoSupport.ai - a paid B2B channel, on top of any Google/Capterra spend. Includes video creative.
The shared messaging across Customer Service AI Agent & Automation Platform advertisers - the validated angles to copy. See the niche →
(10 reviews)
Our experience overall with Co-Support has been very positive after a less-than-stellar experience with our previous vendor. They have been continually responsive to any of our support questions, and quickly make themselves available if we need to talk through a workflow or other change we'd like to make in the integration.
Pros: Before using Co-Support's AI Agent, we tried various chatbots from other third parties as well as the native Zendesk AI offerings. All fell short of our needs for accurate responses without hallucination, the ability to set the specific workflows we needed based on the customer stage, and the ability to review the conversations that were occurring and being deflected to check for accuracy. Co-Support's AI Agent checked all of those boxes for us and has been a real value add to our support offerings.
Cons: The initial setup and ongoing model adjustments can be tedious and somewhat time-consuming; however, that would be the same for any AI implementation. The Co-Support team was there every step of the way with us, guiding us on the next steps and ensuring everything was getting set up properly.
Matthew B. · Director, Customer Solutions · Information Technology and Services · August 23, 2025
My overall experience with CoSupport AI has been very positive from the initial meetings reviewing the software functionality, to implementation and to ongoing support.
Pros: Good product, good support from the team with the implementation of the software through our platforms.
| Category | Page | Rank | Placement |
|---|---|---|---|
| Customer Support | 1 | 1 | Ad |
Domain confidence 99%
Cons: No weaknesses to date. I'm sure the quality of initial answers will improve as AI develops in the future.
Chris J. · Customer Success Manager · Business Supplies and Equipment · July 21, 2025
My experience with CoSupport AI has been consistently helpful and efficient. It streamlines support workflows by offering quick, context-aware responses—reducing time spent on repetitive inquiries. I appreciate how well it adapts to our product-specific terminology and provides clear suggestions that actually improve usability.
Pros: CoSupport AI has been a valuable extension of our support team at Minute7. It delivers fast, accurate answers to common questions, helping both customers and prospects get what they need without the wait.
Cons: No issues with the tool or the support staff in getting everything setup for Minute7. They answered all of our questions in a timely manner
Debbie S. · COO · Accounting · July 16, 2025
I would recommend the software tool to anyone who interacts with customers on the internet. It's been a game changer for our support reps/
Pros: Professional assistance with the setup of the account. Questions were quickly answered and easy to use and update as info changes.
Cons: Nothing. LIke I said above, I love how responsive the team was during the setup phase and how quickly they jumped on calls to get my questions answered.
Debbie S. · COO · Accounting · July 7, 2025
CoSupport AI has been a game-changer for us at Digital Original. It improved onboarding with smart, step-by-step guidance and reduced our support load significantly. Activation rates rose by 30%, and with CoSupport BI, we now have clear insights into communication performance across all user segments—helping us enhance UX and respond more effectively at every stage of the journey.
Pros: Working with CoSupport AI was a pleasant, smooth, and beneficial experience. Things we liked: A variety of solutions Customized approach Transparency in pricing Fast implementation
Cons: At this stage, we can’t recall anything to be displeased with as everything has worked smoothly so far.
Yehor S. · COO · Performing Arts · April 25, 2025
Working with CoSupport AI is 5 out of 5. They are good at focusing on our needs. Advanced AI solutions (CoAgent and CoCustomer) were implemented quickly. Our team received comprehensive training and starting from day 1 we were able to use the products. So overall, the experience is positive.
Pros: Working with CoSupport AI was a pleasant, smooth, and beneficial experience. Things we liked: — Variety of solutions — Customized approach — Transparency in pricing
Cons: We currently can’t think of any aspects that need improvement at this time.
Yaro B. · Project Manager · Human Resources · January 23, 2025
We were in search of a solution that would integrate into our emailing channels to speed up responses and not be bound by the need for investments while scaling up our customer service. CoSupport Customer, which is an AI assistant for customer service, hit all the goals we had in mind while planning this project.
Pros: CoSupport AI’s solution significantly enhanced our KPIs in customer support. We reduced the first response time by 38% and the total resolution time by 31%. Moreover, today we can scale up our customer service without investing time and effort in hiring and onboarding agents.
Cons: There wasn't anything I disliked about CoSupport AI.
Anastasiia L. · QA Lead · Information Technology and Services · September 16, 2024
Our experience is completely positive. After CoSupport AI’s solution implementation, we reduced the response time in our customer service by 98% due to response automation.
Pros: The most impressive thing about CoSupport AI is the team’s ability to create efficient AI solutions. Another impressive thing is smooth implementation.
Cons: Our expectations are met, so there is not really anything to dislike.
Oleksandr Z. · Product Owner · Computer Software · September 12, 2024
We became the real partners, meaning that the CoSupport AI team was dedicated to our project as if it were theirs. The goals were set properly from the very beginning, which led us to success. According to my team feedback, Label Your Data sales managers, marketologists, product managers and customer support agents use the AI assistant provided by this creative team on an everyday basis, saving time and effort.
Pros: Our team liked most that CoSupport AI is a company focused on customer service enhancement (as you might have guessed from its title). They have expert knowledge in this domain, and today, our company benefits from CoSupport AI solution. There are plenty of AI products in the market; however, I have rarely encountered such attention to detail during product implementation. This ultimately determines our success, as with a quality product, we can provide high-quality customer service.
Cons: There were no breaches of agreements, misunderstandings, or delays. I am completely satisfied with the collaboration.
Karyna N. · CEO · Information Technology and Services · June 26, 2024
Using CoSupport AI’s solution has really changed the game for us, making the support of clients and developers quicker and smoother by fitting right into our CRM. It's been great seeing faster response times and getting thumbs up from our team about the AI's help.
Pros: CoSupport Agent was easy to add to our system, the AI assistant didn't mess with our workflow, and actually made our support team quicker on their feet. The clear costs and straightforward talk from CoSupport AI made planning and setup stress-free.
Cons: Truly, there hasn’t been a downside to our use of CoSupport AI; it met our project needs perfectly and even exceeded our expectations. Any initial synchronization between our teams was minor and quickly resolved, demonstrating the solution's adaptability and ease of integration.
Ann K. · CEO · Outsourcing/Offshoring · April 23, 2024
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| 7 |
Ad |
| Conversational AI Platform | 1 | 7 | Ad |
| Virtual Assistant | 2 | 8 | - |
| AI Sales Assistant | 2 | 37 | - |
| Generative AI | 3 | 25 | - |
