ezyVet

Pros: Ezyvet has greatly improved my hospital's efficiency and record taking. The time we save on charting is significant compared to cornerstone. I love the ease of access to the information and how each thing is bundled into categories. It is so easy to send records from ezyvet and also it itegrates with my online pharmacy and texting service which has saved me so much time. The cost is better than cornerstone also. Great value for money spent. Customer support is excellent you can call, but 99.9% of the time I just submit a ticket and within same business day I will get an email with step by step instructions-which is great because I just save the email and go back and review when I need for the next time.

Cons: I've loved all features of ezyvet so far. I don't necessarily like all the frequent updates, but they are not terrible.

Pros: It has a lot of fuctionality options which likely could be useful if setup correctly. There seem to be many ways for creating customizable templates. .

Cons: Without extensive individual customization to streamline use and options, it is very clunky and inefficient, not intuitive. I get lost between the various tabs. It is hard to scroll through a patient's record if you are not on the right tabs.This creates a distraction that interferes with client interaction.

Pros: I have absolutely nothing positive to say about this software. I have been in the vet med field for over 20 years, this system is absolute garbage

Cons: Everything, this system is tedious, time consuming and completely and unnecessarily dumb. everything takes so much more time to do and has killed our efficiency

Pros: Cloud based, flow follows the patient, seamless with lots of integrations. Staff feel it is easy to use.

Cons: Support could be a little better in more timely manner. Seems to have gotten slower when you have a question.

Pros: I love both the flexibility compared to older clunkier PIMS like Cornerstone and Avimark and the security of having a cloud-based practice management software program.

Cons: There currently neither AI features nor voice technology included with Ezyvet. While these are currently already available within a few of the competing PIMs products on the market now, I have heard that these features are in the works for Ezyvet too, and am looking forward to their addition!

Pros: It's user friendly and incredibly customizable from templates, estimates, clinical records to customizing your team's individual permissions, the options are nearly limitless.

Cons: The onboarding is challenging because the system differs so much from the norm. I've been part of a clinic transitioning to Ezyvet and opening a practice with Ezyvet. It is by far the superior PIMs.

Pros: What I like most about ezyVet is the convenience of patient management. It helps our customer support receptionist to easily assist clients and patients with scheduling and rescheduling new and excising clients!

Cons: What I like least about ezyVet is that its not used in every hospital! There is also one more thing that could help ezyVet be a bit more easier like a "both" option when it comes to emailing or printing a receipt as some clients do prefer both!

Pros: ease of booking appointments and how it connects with patient records, pictures and prescription goo record keeping

Cons: memos and notes record keeping. unable to have a proper way to communicate among hospital one a memo has been handled

Pros: it has a lot of room for medical notes and communications. I like that I can send call backs and memos to my whole staff too.

Cons: so many tabs and having to be in certain areas to do certain tasks. I don't know if you can access certain things in each of the tab colors.

Pros: The software is intuitive for all of our team to use and is reliable. The implementation was also very easy with the onsite team to assist us during the first week of our rollout.

Cons: I wish customizing reports were a little easier. We run a lot of reports and sometimes we need to call for assistance in creating them. Overall, the reporting is robust.

Pros: ezyVet is a very robust system, perhaps the best cloud-server system. It handles clinical work pretty well, and practice management very well.

Cons: The system is designed to support specialist hospitals that see a patient only one or a few times. It lacks a "narrative function," which is more applicable in a general practice.

Cons: Does not offer a "skip to next available appt" button. Does not offer an "already booked" warning when 2 callers are booking the same spot.

Pros: The flexibility it has for super admins, customization, integrations, and features. We are very software heavy at our hospital and this helps when it comes to all the things we need to do for workflow, communication with our primary veterinarians and clients, as well as team functionality.

Cons: Taking away features that people enjoy and are extremely helpful during new upgrades. Over the last year, it also seems like the support has declined as well. There have been many time where I have called and requested a call back and stay in queue, and I've never gotten a call back. There are also times where I decide to wait, and then I get hung up on after being on hold for over an hour.

Pros: I am such an advocate of EzyVet since we joined in May 2023. It has helped us tidy up our inventory & client communications so so much. I like how we can customize it to the needs of our practice. Is it perfect? No, but it definitely makes us more efficient & we are better set up to capture charges accurately by creating templates for all of our therapeutics, procedures & surgeries.

Cons: I wish we could link better with Jotform & other externals to make our CSR team workload better. I MASSIVELY wish it integrated with WhatsApp.

Pros: I do like the vast amount of accessible innovations provided and the smoothness of the system. The software moves at the speed we need it too.

Cons: I don't like the amount of different tabs and places where information can be stored. Examples are notes, communications, memos, and other. There are times where we have to search for things and communications that are important.

Pros: I like the functionality and modern feel. I appreciate the frequent updates and software upgrades. Thanks

Cons: Feedback with suggested additions is not addressed in a timely manner. I appreciate the frequent updates and software upgrades. Thanks

Pros: Scheduler is simple and easy to use Invoicing is compatible with our CC company E-mailing services is available directly from EzyVet

Cons: Integration is limited with other companies. According to some of the other things we have tried to integrate with due to EzyVet being out of the country the restrictions are limited as to full integration with outside pharmacies or texting services, online portals or an app for clients. Reporting is limited.

Pros: Ease of use, easy to learn, can use on multiple types of devices. Creation of documents and summaries is so helpful

Cons: I love how it is organized, but sometimes all the different tabs can be overwhelming and can be hard to find info fast

Pros: There’s absolutely nothing that I like about this program and I would’ve given it no stars if possible. I have been in practice for 30 years and this plus one other program are the worst two that I have ever used.

Cons: This program was written by programmers that do not understand how veterinarians have to work. For example, my dentist for my dog uses this program and it took her helper 45 minutes to produce one estimate and she has been at that practice for many years, but they just switched over to this program. I think that says it all. If a seasoned professional cannot use the program easily then there’s nothing EZ about it!

Pros: Extremely user friendly. Did not take long to understand

Cons: The transition to ezyVet took longer than expected

Pros: Very simple to use, user-friendly. Simple to teach new staff how to use our system. I used Ezyvet at a prior hospital, and was so happy to hear we use this system at our new location. I love the modern, up-to-date software. We love putting patient pictures on our charts too, always a day-maker.

Cons: I work at two veterinary hospitals owned by the same company- I switch back and forth between locations. Just a minor inconvenience to have to switch label/documents printers as well as ensuring I have the correct stock selected.

Pros: I like how easy it is to navigate between the clients profile and the patient prfofile

Cons: I dont like how two people can book an appointment at the same time. I wish there was a way to make is so if someone is already booking a time slot, no else can

Pros: That it is cloud-based, and you can submit tickets to have the software modified. Also being ablento have multiple patient tabs open at once.

Cons: Scanning through the history is cumbersome, I often want to see SOAPs and meds, but the views get cluttered with invoicing, communications, etc.