Rating
4.7
127 reviews
Starting price
$19
Per User
Categories
14
Founded
2020
Employees
240
Funding
105M
Series C
Rocketlane helps teams manage client-facing projects with structured workflows and onboarding tools. It’s most used in IT and software services, especially by consulting and implementation teams. Reviewers highlight task tracking and multi-project views, though notification overload is a drawback. Recent updates like AI-powered resource planning show a shift toward smarter service delivery.
Ad spend / mo
$123K
341 paid keywords
Paid visits / mo
4,768
Organic keywords
6,060
Organic visits / mo
5,614
Authority
37
1,651 ref domains
Creatives run
100
as Rocketlane Corp.
Active now
38
last 14 days
Advertising since
Jan 2024
2+ yrs running
Last seen
today
still active
Running 24 ads on LinkedIn as Rocketlane - a paid B2B channel, on top of any Google/Capterra spend. Includes video creative.
The shared messaging across Client Onboarding & Customer Success Project Software advertisers - the validated angles to copy. See the niche →
(127 reviews)
Overall, Rocketlane has been the best all-in-one tool I've used for a services organization, despite some limitations.
Pros: Rocketlane is easy and intuitive to use and offers a seamless connection from time tracking, project management, reporting, etc.
Cons: Some default functionality cannot be customized, which makes it challenging to report in meaningful ways and introduces the need to export data to run our reports. For example, we cannot change how quarters are defined; calendar quarters are the default, and we operate on a different cadence, but all reports in Rocketlane use that same definition.
Anonymous User · Manager, Professional Services · Computer Software · August 14, 2025
It has its comparisons with Scoro, however, they became one up when they added the AI feature. This was the best thing to ever happen to me and my time management. Not to mention I was able to cut my brainstorming sessions into a third.
Pros: Task management is automated and when combined with the new AI feature it produces projections. The security features programmed in it is awesome.
Cons: As soon as I discover such, I think it is safe to say we will hear about it here on Capterra. Until then, I have yet to discover dislike.
Camencia F. · Sales, Marketing and research, App testing, Broadcasting and entertainment · Broadcast Media · July 22, 2025
| Category | Page | Rank | Placement |
|---|---|---|---|
| Client Onboarding | 1 | 1 | Ad |
Domain confidence 99%
| Keyword they bid on | CPC | Pos | % budget | Landing page |
|---|
Capacity Planning Software | Plan & Schedule Effectively
Rocketlane's Resource Management solution keeps your projects and resources in sync. Plan capacity, track utilization rates, and staff projects on time, every time.
https://www.rocketlane.com
Project Scheduling Software | Manage Projects & People
Rocketlane's Resource Management software enables you to plan resource requirements. Plan capacity, track utilization rates and staff projects on time, every time.
https://www.rocketlane.com
Client Onboarding Platform
Customer Onboarding Software — Run customer onboarding correctly by default using AI agents. Agents that plan, staff, manage and execute your onboarding.
https://www.rocketlane.com
All-In-One Resource Management | Plan & Schedule Effectively
Rocketlane's Resource Management solution keeps your projects and resources in sync. Plan capacity, track utilization rates, and staff projects on time, every time.
https://www.rocketlane.com
Project Scheduling Software | Manage Projects & People
Rocketlane's Resource Management software enables you to plan resource requirements. Plan capacity, track utilization rates and staff projects on time...
https://www.rocketlane.com
It's working great for me and my team so far, it helps me prioritize my tasks that can lead to success through work completion
Pros: It allows our team to streamline the monitoring of task progress and completion as well as which needs to be done, so we're prioritizing with the help of the tool
Cons: I hope it can better integrate with other calendar tools, for holidays and other organization calendar-based events of the organization
Tito Mari Francis E. · Implementation Consultant · Information Technology and Services · June 9, 2025
Rocketlane has been an upgrade so far compared to the previous project tracking tool we were using. Makes my job easier
Pros: Single source of truth for my notes. The ability to make notes internal only or customer facing. Getting better with it over time
Cons: Layout can be confusing at times. Sometimes it can be glitchy with time entries. Takes a decent amount of use to get the hang of it
Jon L. · Solution Architect · Information Technology and Services · June 6, 2025
Overall Rocketlane has brought visibility to our projects both internally and with our customers. When we needed to update an automation behavior in Rocketlane, the team was very responsive and able to help.
Pros: The customer portal is a really fantastic feature that offers real time project visibility to customers. With the task assignment, it also items for which the customer is responsible.
Cons: We frequently work with other consultants, often across customer companies and projects. There is not a really straightforward way to invite these other consultants to participate in projects. The "partner" section of the software seems intended to handle this, but requires additional licensing expenses for people who often just need to be aware of what's going on in the project.
Bryce L. · Professional Services Manager · Computer Software · June 5, 2025
The timesheet functionality in Rocketlane is both Intuitive and Simple to Use. It is flexible and can adapt to your business needs.
Pros: The ability to record time into timesheets. This includes adding time to already submitted lines even when submitted.
Cons: It's difficult to leave a lengthy comment about what I don't like about Rocketlane because I do like Rocketlane
Andy P. · Consultant · Computer Software · June 2, 2025
Overall experience has been wonderful with RL. It assists me in doing my project tracking for both efforts and resources in a seamless manner.
Pros: I liked the ease of use for the time tracking and approval functions. This also integrates seamlessly with Salesforce for syncing up with the project FRAG status.
Cons: I think the reporting capabilities - number of the out of the box configurable reports can be increased.
Kaushik R. · Associate Vice President · Computer Software · May 23, 2025
The onboarding experience was great. Our team is up and running
Pros: The ease of use for both users and administrators makes this a good product
Cons: It would be more ideal if there were better ways to tailor the customer view
Romeo C. · Engagement Manager · Computer Software · December 18, 2024
Pros: It's great to have time tracking, project management, and customer communications all in one platform.
Cons: Migrating from out previous system was a beast.
Gerrit D. · Solutions Engineer · Computer Software · December 12, 2024
Great, having used other project management softwares - this is clearly one of the better ones.
Pros: Ease of access through simplified UI navigation.
Cons: Timesheet, hours can be auto pulled based on project allocation.
Rishav P. · Senior Business Analyst · Information Technology and Services · December 3, 2024
Pros: The team was great, they were very helpful.
Cons: A little bit of steep learning/setup curve.
Ariel R. · Operations Engineer · Financial Services · November 4, 2024
Pros: Rocketlane excels in streamlining customer onboarding and project management. The intuitive UI is a game-changer, allowing teams to track projects, milestones, and tasks efficiently. Its seamless collaboration features, including real-time document sharing and communication tools, ensure that teams are always aligned. I also appreciate the detailed reporting and analytics, which provide valuable insights into project progress and help optimize workflows. The ability to customize templates and workflows saves a lot of time, making Rocketlane adaptable to different types of projects.
Cons: While Rocketlane offers many great features, the learning curve for new users can be a bit steep, especially for those unfamiliar with project management tools. Some integrations with other platforms could be more robust, and occasional performance lags during heavy usage can slow down workflow. However, these are relatively minor issues compared to the overall benefits.
Satyam S. · Senior Business Analyst · Information Technology and Services · October 20, 2024
My overall experience with Rocketlane has been positive. It's easy to use, keeps everything organized, and helps our team stay on top of tasks. It makes the onboarding process smoother, though there’s room for improvement in managing notifications. Overall, it’s been a helpful tool for our workflow.
Pros: Rocketlane's interface and structured workflows really help reduce manual errors during the onboarding process. It streamlines communication and task management, even with multiple stakeholders involved.
Cons: Sometimes the notifications can get a bit overwhelming, especially when there are a lot of tasks going on. It would be great if there was more control over how often you get updates.
Dinesh V. · Senior Onboarding Manager · Information Technology and Services · October 17, 2024
We use Rocketplane to report project hours as part of onboarding or professional services activity.
Pros: Ease of use and ability to import activities from Google Calendar
Cons: I'm not a Rocketlane admin so not sure if this is setup-related but I'm getting too much communication daily on each project even if the task is not related to me. I would rather get a single daily email with all the projects ...
Igor V. · Solution Architect · Computer Software · October 16, 2024
Great experience! Very detailed but easy to use.
Pros: I like the level of detail and varying tools you can use, such as setting deadlines and assigning roles/statuses to tasks.
Cons: I wish you could "hide" completed phases on your screen to take up less room on your screen.
Anna C. · Client Success Coach · Marketing and Advertising · October 15, 2024
Pros: Easy to use and intuitive UI. Easiest way to track time toward tasks with google calendar integration.
Cons: Not many drag and drop features for ordering tasks
Pablo C. · Solution Designer · Information Technology and Services · October 3, 2024
Working with Rocketlane has been smooth and easier.
Pros: It makes the project management easier.
Cons: Sometimes while checking the older data the processing is very slow.
Ritik M. · Consultant · Information Technology and Services · September 13, 2024
Pros: The transparency it provides on my team projects and also allows our clients to have that same visibility
Cons: Would love to add some way to capture csats
Paul A. · Sr Manager of Onboarding team · Accounting · September 10, 2024
Overall i am very satisfied with it as it eases my life of assigning and completing projects/tasks effectively and timely.
Pros: Ease of assigning tasks and following up with the clients.
Cons: It can be complex for new users. Navigating through its features and setting up projects might require a bit of time and effort.
Dhiraj D. · Senior Data Analyst · Information Technology and Services · September 10, 2024
Pros: Collaboration tools and client onboarding
Cons: customer support and initial setup is a bit complex
Prakruthi K. · Software Engineer · Computer Software · September 10, 2024
Easy to implement, fast to communicate with, and very client friendly. It has been great to minimize the "millions of conversations" with clients across many emails threads and different communication services and to manage comms with remove teams accross many time zones. It is so easy to use and if there are every any struggles, the support team is extremely responsive, so easy to communcaite with and fast to fix.
Pros: Ability to customize to meet the needs of each individual project
Cons: Not able to move tasks accross projects; but you are able to assign projects to the same clients so it is easy to work around. The only thing "missing" is the ability to manage "support" via RL; with that, you could use RL to manage the ENTIRE lifecycle with a client.
Aya M. · Director, CRM Implementation and Support · Information Technology and Services · September 9, 2024
Easy to understand and use and working with the clients directly thru this program and understanding the tasks easier that over the phone
Pros: The transparency between the company and clients
Cons: All notifications that we receive for each task, when a case is assign
Robert-Gabriel C. · Software Implementation Specialist · Computer Software · September 9, 2024
Pros: The intuitive Usage and autonomous creation of tasks and timelines.
Cons: Nothing! Everything works great and bugs are solved fast.
Sara C. · Implementation Specialist · Computer Software · September 9, 2024
I love this tool! While there are definitely many different areas of improvement, I love the value that Rocketlane adds to my general daily work as a Success Manager who also handles client onboarding/implementation of the product.
Pros: All the relevant integrations that I need
Cons: Not all the integrations are at the level that I want out of them, but they are trending better.
David T. · CSM · Education Management · September 3, 2024
Easy to manage and follow up on assigned tasks.
Pros: Lucid and Simple. Good to manage multiple projects
Cons: More fields should be added and integrations with MS365 ServiceNow and Salesforce
Shubham M. · Consultant · Information Technology and Services · September 2, 2024
| 1 |
| 1 |
AdShortlist |
| Resource Management | 1 | 13 | Ad |
| Digital Adoption Platform | 1 | 15 | - |
| Customer Success | 2 | 3 | Shortlist |
| Financial Management | 2 | 7 | - |
| Project Portfolio Management | 2 | 35 | - |
| Customer Engagement | 3 | 3 | - |
| Project Tracking | 3 | 11 | - |
| Time and Expense | 3 | 22 | - |
| Onboarding | 3 | 32 | - |
| Workflow Management | 4 | 26 | Shortlist |
| Time Tracking | 4 | 29 | Shortlist |
| Project Management | 4 | 37 | - |