LaunchBay

Pros: The ease of client onboarding is a game-changer. Motion allows for faster client onboarding and does everything from collecting a signature to sending a message. I also enjoyed the ability to keep all communication in one spot with assigned client tasks.

Cons: Some colleagues initially found the interface confusing, so it takes some time to become familiar with. This is usually because the product is so developed and involved, but it is an issue for some. Most issues are small and easily solved, so there is not much there is to dislike about Motion.

Pros: Motion.io has been game changing in how we produce and distribute documentation to our clients.

Cons: Being in the UK means support can sometimes take a bit longer than ideal.

Pros: Motion.io offers an incredibly useful platform that allows the creation of automated workflows that help perfectly streamline the collection of forms, files and feedback. It's helped us to cutdown on emails and meetings so we can actually be more productive and focus on finishing projects.

Cons: No complaints, motion.io has been incredibly useful to all of us.

Pros: The user interface is simple yet so versatile. The fact you can give a portal with step by step tasks to complete in such a clear way because motion.io has all the necessary building blocks which are so easy to put together to create a fantastic user experience. People love using it!

Cons: I can literally hardly think of anything negative to say about motion.io. I guess the only thing is that I'm sure there's scope to bring loads of cool new features, which they're already doing on a frequent basis. I always look forward to seeing what's new and I can implement for our business.

Pros: ability to get all the forms from new staff or clients and it straight forward to use once you figure it our

Cons: Take a minute to set up forms and learn which place to upload them

Pros: Simplicity and support from the Motion.io team.....and its very cost effective. It does exactly what team say it does which is great.

Cons: Nothing that I have discovered yet. If I have come across things that I haven't got a full grasp of the Motion.io team respond very quickly.

Pros: How easy it is to automate the system so clients are not overwhelmed.

Cons: Somethings take a few too many clicks to find/to get to. I'd like to see some more simplification elements added. But overall it's been great.

Pros: Motion is an extremely user friendly client portal platform. Easy to use on both the admin, and user side. I have struggled to find a client portal that can be used by the computer illiterate, and the computer savvy, and have finally found it! They extend out to some real basic task management abilities, but I wouldn't use it as your primary task management solution. More to assist portal needs. Support is amazing, and US based...which is always nice. They seem to always be available via email or in platform chat Lastly, it includes document review & approval abilities...analytics and a clear dashboard to review them...unlimited document storage....the ability to embed or link outside pages, websites or software....chat messenger....and a ticketing system you can adjust in many ways by creating new forms (which it also lets you do...create/present forms).

Cons: $7c

Pros: The client portal/visability and ease of use

Cons: Automations don't pull in when you upload tasks to an exestion project from the templates.

Pros: Creating templates for customer onboarding has been a huge gamechanger! I can easily iterate to improve the customer onboarding experience, and adopt tasking to meet the expectation of the client while keeping everything on task. I also LOVE the client portal! It projects a very professional image to my clients and lends even more credibility to our product.

Cons: I'm not sure I have a good criticism here. Motion.io has really put a lot of thought and effort into this platform. The user experience is elegant and easy to understand.

Pros: Great platform, easy to get in touch with support. our clients love it!

Cons: Load speeds lag sometimes, but we have alot of tasks on the site

Pros: There are a ton of different features. I like that you can customize everything to meet your needs.

Cons: Set up can take some time but is worth it.

Pros: The ability to customize a portal for my customers was why I chose Motion.io initially. Their on-going development just keeps confirming they were the best company to provide my customers with a portal to collaborate with our team and make the process seamless.

Cons: I have only ran across a couple of items that would be nice to have but not show stoppers. Although, the communication with the Motion.io team was great and the couple items I pointed out were already on their project list for future updates.

Pros: It's so easy to use and allows amazing client portals.

Cons: It can be a bit of a learning curve to know how to fly use it but their team is amazing and well hand walk you through it.

Pros: Motion has helped us streamline our onboarding process, along with simplifying our deal closing process, and overall keeping our business more organized. My team has been extremely happy with Motion thus far, and if we ever need help or have suggestions their team is quick to reply and help as best they can.

Cons: I would say more customization ability would be nice, along with more features, but they are growing and adding to the platform quickly, so I’m not worried about either of those.

Pros: We absolutely love Motion.io! From start to finish, it has been an incredibly smooth experience. The platform is exceptionally user-friendly, allowing us to seamlessly integrate it into our daily operations without any steep learning curves. Its intuitive interface makes it easy to navigate, ensuring our team hit the ground running with minimal training. It provides excellent value for money, giving us access to powerful tools at a price point that fits within our budget. This has made it a great option for our growing business, where cost efficiency is always a priority.

Cons: It's not that we don't like it, but we are excited for some new integrations and updates.

Pros: I love the client user interface, it allows me to have a space for each client to communicate and track project progress.

Cons: I would like more integrations but I have hope that with time there will be more that align with my business model.

Pros: It’s by far the best solution for managing client projects I’ve found. The client portal makes it easy to keep track of all communications and it allows my clients to stay up to date on the project

Cons: It doesn’t offer the ability to send proposals, contracts and invoices I. The way I would like. But it has a bunch of work arounds and works well alongside dubsado.

Pros: The customisation of the platform is very extensive. Also how easy it is to onboard clients because of it. Lastly the fact you can use Zapier to trigger automations based on actions on the platform.

Cons: I really wish they had a Make.com integration.

Pros: We require clients to submit a multitude of documents aligned with a checklist and Motion is great for that, it also allows focused messages about a specific task/document without the hassle of emailing.

Cons: Some fine-tuning is needed in terms of tasks/document workflow. At the moment, the client can click a task as complete when they submit a document, but it is not necessarily complete. It may be the wrong document as an example. I would prefer the client to submit a task/document, and to leave it as ''Submitted''. The SME can click on ''Completed'' when the task is actually completed e.g. the document(s) that were submitted is/are satisfactory.

Pros: User friendly, super professional and helpful support team, game changer for growing businesses and those that want to organize and streamline their workflow and communication. You can’t out a price tag on that. Well worth it!

Cons: I have zero complaints and am extremely satisfied.

Pros: Lots of potential but has a significant glitch with downloading files in their original format.

Cons: If you share a spreadsheet with a client, they can accidentally download it as a PDF. This is causing frustration with my clients & staff thus causing us all more work.