Rating
4.8
49 reviews
Starting price
$19
Per User
Categories
7
Founded
2022
Employees
11
LaunchBay is the client experience platform for B2B service providers, agencies, and software companies that want to deliver a best-in-class customer experience without hiring more staff or adding work to their team's plate. From onboarding and implementation to ongoing service delivery, LaunchBay brings tasks, communication, approvals, time tracking, resource management, and data collection into one platform your team and clients actually use. Ops leaders get real-time visibility into project health scores, status, and blockers across every active engagement. Reusable templates standardize delivery, automated reminders replace manual follow-up, and a shared message center with private internal notes keeps communication centralized. Each client gets a secure, branded portal with loginless magic link access. They complete tasks, track project progress, and always know where things stand without emailing your team.
Ad spend / mo
$7K
101 paid keywords
Paid visits / mo
572
Organic keywords
23
Organic visits / mo
6
Authority
21
1,060 ref domains
| Keyword they bid on |
|---|
Creatives run
51
as Motion.io CO
Active now
15
last 14 days
Advertising since
Mar 2025
1+ yr running
Last seen
today
still active
Running 24 ads on LinkedIn as LaunchBay - a paid B2B channel, on top of any Google/Capterra spend.
The shared messaging across Client Onboarding & Customer Success Project Software advertisers - the validated angles to copy. See the niche →
(49 reviews)
The sales team in friendly and the support reps get back to you quickly. I feel like this is really meant for creative teams From the forms to the embeddable spots. It really is great
Pros: Customer support is great but rarely needed. The whole app is simple and I love that. The biggest thing is that so far all of my clients have been able to use ti with ease. Not needing to login is amazing and I love the automations that send email notifications.
Cons: Maybe more features, but they keep rolling out cool ones. A mobile app would me amazing as well. I do wish that the team could be automatically added to every new project. I wish you could edit due dates and other details in list mode vs going into each step and taking 2-3 clicks.
Kyle R. · Owner · Marketing and Advertising · November 17, 2025
Pros: Easy function, constantly being improved! They do regular updates and are always taking feedback to make it better for the user.
Cons: It's pretty easy to use on a computer but the mobile version isn't great. Since most clients are using their mobile and clicking an email from there, that can be problematic.
Anika B. · Director of Operations · Marketing and Advertising · May 6, 2025
| Category | Page | Rank | Placement |
|---|---|---|---|
| Client Onboarding | 1 | 3 | Ad |
Domain confidence 98%
| CPC |
|---|
| Pos |
|---|
| % budget |
|---|
| Landing page |
|---|
| suitedash | $12.27 | 1 | 18.6% | launchbay.com/compare/suitedash |
| client portal software | $12.04 | 1 | 14.5% | launchbay.com/client-portal |
| guide cx | $19.02 | 1 | 8.5% | launchbay.com/compare/guidecx |
| client onboarding | $18.07 | 2 | 7.6% | start.launchbay.com/client-onboarding/ |
| customer onboarding software | $27.62 | 2 | 4.9% | start.launchbay.com/client-onboarding/ |
| onboarding process | $10.00 | 6 | 3.0% | start.launchbay.com/client-onboarding-software-ppc/ |
| customer onboarding platform | $47.57 | 2 | 2.6% | start.launchbay.com/client-onboarding/ |
| client onboarding template | $9.89 | 1 | 2.4% | launchbay.com/ |
| contentsnare | $8.09 | 1 | 1.6% | launchbay.com/compare/content-snare |
| personalized onboarding | $15.60 | 1 | 1.3% | launchbay.com/ |
| agency platform | $17.25 | 2 | 1.2% | launchbay.com/digital-marketing-agencies |
| automated onboarding software | $39.83 | 4 | 1.1% | start.launchbay.com/client-onboarding-software-ppc/ |
| client document upload portal | $14.27 | 1 | 0.8% | launchbay.com/client-portal |
| vistasocial | $5.43 | 6 | 0.7% | launchbay.com/digital-marketing-agencies |
| white label client portal | $14.46 | 2 | 0.6% | launchbay.com/client-portal |
Suitedash? We're Over It - Suitedash Can’t Do That
LaunchBay is the #1 SuiteDash Alternative. White-Labeled Portals Your Clients...
https://start.launchbay.com › suitedash › alternative
Suitedash Can’t Do That
Suitedash? We're Over It — LaunchBay is the #1 SuiteDash Alternative. White-Labeled Portals Your Clients Will Love. Better client portals than Suitedash. Roll out the red carpet & scale with LaunchBay.
https://start.launchbay.com › suitedash › alternative
Client Portal Software
#1 Client Portal Choice — Teams switch to LaunchBay for branded portals, secure file sharing, & happier clients. Join the 100s of companies that upgraded their client experience. Book a demo to see why. Loginless Client Access. Drag & Drop Form Builder. Automated Task Reminders. No credit card required.
https://www.launchbay.com
Suitedash? We're Over It - Suitedash Can’t Do That
Better client portals than Suitedash. Roll out the red carpet & scale with LaunchBay
https://www.launchbay.com
Client Portal Software | Branded & Fully White-Labeled
100% White-Labeled Client Portal Software. Learn why businesses trust LaunchBay Portals. Portal software to drive productivity, enhance teamwork, and optimize client communication.
https://www.launchbay.com
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Most SaaS companies look to pricing or packaging to grow revenue. But there’s a faster lever: implementation. This pla…
Free implementation feels customer-friendly, but it often leads to: - Lower perceived value - Messy onboarding …
Loving the product and looking forward to further updates. It's very intuitive and has significantly improved our workflow. I was looking for something fairly easy to use and set up. Other similar products/competitors seemed way to complicated and overkill for what we need but motion.io has delivered the right balance in terms of setup easy of use and improving our business productivity
Pros: Been a game changer for us in terms of client onboarding and new and ongoing projects. They main benefit to us as a real estate buyers agency is during a property purchase all stakeholders can be invited to a project and follow along next steps and the entire process easily. Instead of us chasing down important documents like signed contracts it's now automated - clients receive a task to upload and they do it themselves. At the same time we can share important files in the portal with clients who need it. We can even invite third party partners such as accountants and mortgage brokers to a client portal and have all files and communication in one place
Cons: Would like to have folders for projects to keep things better organised, and looking forward to an easier to use document signing system
Allan C. · Director · Real Estate · April 5, 2025
My overall experience with Motion.io is exactly what I hoped for in a project management tool. The white label client portals are beyond amazing. I find Motion to be superior in its class in a multitude of ways. Motion is a tool that will provide ease and upgraded service to many types of businesses.
Pros: The ease of client onboarding is a game-changer. Motion allows for faster client onboarding and does everything from collecting a signature to sending a message. I also enjoyed the ability to keep all communication in one spot with assigned client tasks.
Cons: Some colleagues initially found the interface confusing, so it takes some time to become familiar with. This is usually because the product is so developed and involved, but it is an issue for some. Most issues are small and easily solved, so there is not much there is to dislike about Motion.
Kylie M. · UX Designer · Design · April 3, 2025
The overall experience has been great, particularly implementation. [sensitive content hidden] and the team went above and beyond to deliver exactly what we wanted from motion.io
Pros: Motion.io has been game changing in how we produce and distribute documentation to our clients.
Cons: Being in the UK means support can sometimes take a bit longer than ideal.
Paul W. · Director · Education Management · March 24, 2025
Motion.io has been a big help in streamlining approvals. We can upload videos and have clients review, make notes, and approve them on their end! It's helped cutback on sending unnecessary emails.
Pros: Motion.io offers an incredibly useful platform that allows the creation of automated workflows that help perfectly streamline the collection of forms, files and feedback. It's helped us to cutdown on emails and meetings so we can actually be more productive and focus on finishing projects.
Cons: No complaints, motion.io has been incredibly useful to all of us.
Dominick G. · Sr. Post Producer · Marketing and Advertising · March 17, 2025
I was hunting around for ages to find a client portal which I could leverage to ask clients to answer some questions and upload some documents when they book our online service. I was pulling my hair out after spending so much time trialling products which quite frankly were incredibly difficult to set up and gave a poor user experience because they didn't allow things to be setup in a simple and logical way. When I discovered motion.io I just couldn't believe how far it was ahead in every single way. Just on a completely different level!
Pros: The user interface is simple yet so versatile. The fact you can give a portal with step by step tasks to complete in such a clear way because motion.io has all the necessary building blocks which are so easy to put together to create a fantastic user experience. People love using it!
Cons: I can literally hardly think of anything negative to say about motion.io. I guess the only thing is that I'm sure there's scope to bring loads of cool new features, which they're already doing on a frequent basis. I always look forward to seeing what's new and I can implement for our business.
Tim P. · Founder and Director · Legal Services · March 3, 2025
Pretty good. Can support new clients and staff in one place and send messages to them in the platform.
Pros: ability to get all the forms from new staff or clients and it straight forward to use once you figure it our
Cons: Take a minute to set up forms and learn which place to upload them
Sierra D. · Owner · Hospital & Health Care · March 2, 2025
I am developing a client portal on my website for direct interactions with clients on different projects. By having this portal I am effectively harnessing clients "for life" as we are supporting them as their accountability partner in their projects. Motion.io has given me the tools and understanding of how to put this together myself rather than contract this out which would cost me far more money. Sure it takes me time to build this but as I am doing it I am able to tailor it to exactly what I want to give me and my clients the best experience.
Pros: Simplicity and support from the Motion.io team.....and its very cost effective. It does exactly what team say it does which is great.
Cons: Nothing that I have discovered yet. If I have come across things that I haven't got a full grasp of the Motion.io team respond very quickly.
Peter C. · Director · Management Consulting · February 21, 2025
It's been great. I really like the approval in app element and how easy it is to implement.
Pros: How easy it is to automate the system so clients are not overwhelmed.
Cons: Somethings take a few too many clicks to find/to get to. I'd like to see some more simplification elements added. But overall it's been great.
Jessica S. · Owner · Marketing and Advertising · February 16, 2025
My overall experience has been great!! Support is friendly, and reachable through email or a chat messenger that seems to always find them. The software has done what I need it to do, and has closed the gap I've had with my computer illiterate clients for some time. You will love it!
Pros: Motion is an extremely user friendly client portal platform. Easy to use on both the admin, and user side. I have struggled to find a client portal that can be used by the computer illiterate, and the computer savvy, and have finally found it! They extend out to some real basic task management abilities, but I wouldn't use it as your primary task management solution. More to assist portal needs. Support is amazing, and US based...which is always nice. They seem to always be available via email or in platform chat Lastly, it includes document review & approval abilities...analytics and a clear dashboard to review them...unlimited document storage....the ability to embed or link outside pages, websites or software....chat messenger....and a ticketing system you can adjust in many ways by creating new forms (which it also lets you do...create/present forms).
Cons: $7c
Matthias K. · Owner Designer · Design · January 27, 2025
Best software we've used so far for managing our work and client communications.
Pros: The client portal/visability and ease of use
Cons: Automations don't pull in when you upload tasks to an exestion project from the templates.
Sandra L. · President · Accounting · January 23, 2025
Overall, motion.io has been one of the best investments we have made into a third party software solution. They are a critical part of our onboarding process, building confidence with our clients, and helping us to lower the barrier of entry into our solution.
Pros: Creating templates for customer onboarding has been a huge gamechanger! I can easily iterate to improve the customer onboarding experience, and adopt tasking to meet the expectation of the client while keeping everything on task. I also LOVE the client portal! It projects a very professional image to my clients and lends even more credibility to our product.
Cons: I'm not sure I have a good criticism here. Motion.io has really put a lot of thought and effort into this platform. The user experience is elegant and easy to understand.
Jerry S. · Co-Founder CEO · Information Technology and Services · January 23, 2025
Pros: Great platform, easy to get in touch with support. our clients love it!
Cons: Load speeds lag sometimes, but we have alot of tasks on the site
Brilee H. · Director of Onboarding · Accounting · January 14, 2025
Pros: There are a ton of different features. I like that you can customize everything to meet your needs.
Cons: Set up can take some time but is worth it.
Anja A. · Realtor Team Lead · Real Estate · January 1, 2025
My overall experience has been positive from the first sales call, through on boarding and the ongoing support.
Pros: The ability to customize a portal for my customers was why I chose Motion.io initially. Their on-going development just keeps confirming they were the best company to provide my customers with a portal to collaborate with our team and make the process seamless.
Cons: I have only ran across a couple of items that would be nice to have but not show stoppers. Although, the communication with the Motion.io team was great and the couple items I pointed out were already on their project list for future updates.
Abe N. · Owner · Utilities · December 27, 2024
I feel like it's a steal for what it lets me or clients and makes me look so much more professional than a tool I could have created on my own.
Pros: It's so easy to use and allows amazing client portals.
Cons: It can be a bit of a learning curve to know how to fly use it but their team is amazing and well hand walk you through it.
Emily T. · Principal · Human Resources · December 19, 2024
Incredible. I 100% highly recommend the platform if you are looking to optimize systems in your business and streamline operations.
Pros: Motion has helped us streamline our onboarding process, along with simplifying our deal closing process, and overall keeping our business more organized. My team has been extremely happy with Motion thus far, and if we ever need help or have suggestions their team is quick to reply and help as best they can.
Cons: I would say more customization ability would be nice, along with more features, but they are growing and adding to the platform quickly, so I’m not worried about either of those.
Chase M. · CRO · Writing and Editing · December 7, 2024
Motion.io is a standout tool that combines ease of use, affordability, and adaptability into one seamless solution. We highly recommend it to anyone looking for a reliable, flexible platform to streamline their processes!
Pros: We absolutely love Motion.io! From start to finish, it has been an incredibly smooth experience. The platform is exceptionally user-friendly, allowing us to seamlessly integrate it into our daily operations without any steep learning curves. Its intuitive interface makes it easy to navigate, ensuring our team hit the ground running with minimal training. It provides excellent value for money, giving us access to powerful tools at a price point that fits within our budget. This has made it a great option for our growing business, where cost efficiency is always a priority.
Cons: It's not that we don't like it, but we are excited for some new integrations and updates.
Traci M. · CEO · Professional Training & Coaching · November 27, 2024
It's a positive experience. I am learning the platform more and will master it by year's end to fully optimize all the features.
Pros: I love the client user interface, it allows me to have a space for each client to communicate and track project progress.
Cons: I would like more integrations but I have hope that with time there will be more that align with my business model.
Savoyia H. · Principal · Marketing and Advertising · November 15, 2024
Pros: It’s by far the best solution for managing client projects I’ve found. The client portal makes it easy to keep track of all communications and it allows my clients to stay up to date on the project
Cons: It doesn’t offer the ability to send proposals, contracts and invoices I. The way I would like. But it has a bunch of work arounds and works well alongside dubsado.
Tanya R. · Creative Director · Graphic Design · November 12, 2024
We had an demo call with on of their team, which was very clear. We signed up for the trial and they helped us with the setup. We've been using it for a few months now and can't fault it.
Pros: The customisation of the platform is very extensive. Also how easy it is to onboard clients because of it. Lastly the fact you can use Zapier to trigger automations based on actions on the platform.
Cons: I really wish they had a Make.com integration.
Pazbi Z. · Director · Design · November 11, 2024
Very good, the team has been fantastic in responding to my inquiries and made themselves available for quick video calls as well. They also are implementing product updates and improvements on an ongoing basis.
Pros: We require clients to submit a multitude of documents aligned with a checklist and Motion is great for that, it also allows focused messages about a specific task/document without the hassle of emailing.
Cons: Some fine-tuning is needed in terms of tasks/document workflow. At the moment, the client can click a task as complete when they submit a document, but it is not necessarily complete. It may be the wrong document as an example. I would prefer the client to submit a task/document, and to leave it as ''Submitted''. The SME can click on ''Completed'' when the task is actually completed e.g. the document(s) that were submitted is/are satisfactory.
Daniel B. · Senior Consultant · Legal Services · November 9, 2024
Pros: User friendly, super professional and helpful support team, game changer for growing businesses and those that want to organize and streamline their workflow and communication. You can’t out a price tag on that. Well worth it!
Cons: I have zero complaints and am extremely satisfied.
Eric P. · CEO and Founder · Marketing and Advertising · October 2, 2024
Poor customer service. They really don’t seem interested in trying to solve the problem.
Pros: Lots of potential but has a significant glitch with downloading files in their original format.
Cons: If you share a spreadsheet with a client, they can accidentally download it as a PDF. This is causing frustration with my clients & staff thus causing us all more work.
Marianne A. · President · Education Management · August 28, 2024
| 1 |
| 5 |
Ad |
| Customer Success | 2 | 24 | Shortlist |
| Business Process Management | 3 | 32 | Shortlist |
| Workflow Management | 5 | 40 | Shortlist |
| Collaboration | 6 | 26 | - |
| Project Management | 6 | 31 | - |