Meltwater

Pros: The social listening / social media analysis tool was helpful (before we switched products)!

Cons: I didn't love the user experience of Meltwater–it didn't feel overly intuitive.

Pros: Meltwater is one of the top media databases for PR professionals

Cons: No media database is perfect in terms of either staying current with media members and/or as it relates to media monitoring. Can be expensive in terms of number of seats and/or tools used.

Pros: the deep analytics provided Segregation of data city/state/country wise different verticals and sections for campaign, monitoring, and others

Cons: to provide ease use of keywords, some social listening rules such as use of capital alphabets in boolean operators have been bended, but in long term, the professionals of this vertical can be affected due to this

Pros: Je l'utilise quotidiennement pour mon client et il m'est utile à chaque fois. Il me fait une pige automatique et il me reste plus que à trier et tirer les informations et les articles qui me concerne.

Cons: Quelques oublies d'articles de temps en temps mais ça reste très rare.

Pros: Meltwater est une application qui retrace la plupart des parutions webs. Il est confortable d'utiliser cette application dans le cadre de sa veille journalière.

Cons: Malheureusement, selon moi, Meltwater présente beaucoup d'inconvénients et de dysfonctionnements. En effet, Meltwater ne retrace pas toutes les parutions web et aucune parution print, ce qui est très embêtant lors d'une veille. De plus, le site web me semble très difficile d'utilisation. Beaucoup de paramètres qui ne sont pas expliqués.

Pros: I like the social media analytics tools that allow me to monitor the online conversations that are impacting my brand and industry.

Cons: It would be ideal to have a higher update speed to be able to make more agile decisions.

Pros: I really like this platform, it's easy to use and it allows me to get valuable information about the performance of my campaigns and better understand my audience.

Cons: Well the price can be quite high for some businesses or independent professionals.

Pros: The platform seemed to deliver daily "monitoring" alerts on a daily schedule as promised. While not worth anything to our organization, the emails did come every day as promised.

Cons: $8a

Pros: We were able to work together more efficiently thanks to Meltwater, and we were able to locate the information we required from social media platforms with greater ease because of the organization provided by the tool. Meltwater's search function is quite adaptable, providing us with a plethora of alternatives for precise tracking of what we're looking for, where we can simply prepare the topic that we're waiting for to be published, and when it's published on social media. To make sure we're always on the ball, Meltwater will provide us alerts instantly. Meltwater has a fantastic knack for laying down the information gathered in a way that is simple to understand for anyone.

Cons: While the simplistic nature of Meltwater's charts is a source of frustration for me, I have faith that the Meltwater will make efforts to enhance them in future versions.

Pros: ・特筆すべき事項は、直感的な操作で、誰でも簡単に、十分なアウトプットが得られるところ・これにより、プロモーションのソーシャルメディアへの波及効果を計測したり、ソーシャルメディアを活用したプロモーションプランニングが非常に容易になる

Cons: 多様なメディアチャンネルを機能的には網羅しているが、その実、Twitterのみを対象とした分析に終始することが多い（集計条件によるが、他のメディアは十分なサンプル数が得られないことが多いため）

Pros: The best part about Meltwater is how easy/user-friendly it is compared to our previous product (Cision), and our account rep is FANTASTIC. We had a terrible experience with switching reps at Cision and it was extremely clunky and took literal hours to pull metrics, but Meltwater has blown us away with how seamless it is.

Cons: I will say the media database is not as robust as Cision. It is clear where each company focuses. As a medical non-profit, we work with very niche publications, and many of them were not in Meltwater (or had staff missing) and had to be uploaded manually, which means you are in charge of knowing when the reporter changes companies.

Pros: Social listening tools are useful once you set them up. The insights for social media platforms are useful

Cons: Social listening tools are great in principle, but you need a comprehensive understanding of boolean search parameters, and although we were offered support from our account manager, this didn't actually come about

Pros: The integration of media database and monitoring was a plus.

Cons: The platform interface was difficult to interact with. The data was often lacking, both because of the publications missing from the tool as well as the way metrics were presented.

Pros: The filtering of relevant articles is unmatched by competitors. Also able to track multiple brands in the same account.

Cons: The report dashboard isn't as intuitive as I would like. There are lot of analytics that can be done but a bit difficult to set up exactly as I wanted the data to present.

Pros: The daily emails with social media and article monitoring is useful but Google Alerts does the same.

Cons: Unfortunately, the company's customer service leaves much to be desired.

Pros: Thanks to its interface and content, it is very easy and functional, saving time and work. And one of the plus aspects is that it's free.

Cons: Although it is incomplete, it gives sufficient information.

Pros: Thanks to its reporting and analysis, I can create a strategy for myself by looking at the data and this application is free. Fantastic!

Cons: The application is not fast enough and there are delays.

Pros: I liked that I could find mentions of my company easily.

Cons: Articles were repeated multiple times, so really did not give an accurate representation of the writings.

Pros: Meltwater collects media information for me

Cons: I personally haven't had any issues with meltwater

Pros: The daily reports directly in my inbox are super convenient.

Cons: Twitter appears a lot on the reports, which is important because people are very vocal there. But sometimes the reports show every single re-tweet in a huge disorganized list. It would be great if the original tweet could be at the top, and all the duplicate re-tweets would only appear if we chose to 'expand' a list

Pros: Meltwater is indispensable for any startup looking to gain insights into the PR side of marketing. We would be lost without it.

Cons: There is a lot of information that sometimes can be overwhelming but once you get the hang of it it is easy to use.

Pros: one of the most comprehensive listening platforms. what i love is that i can see all of the data and get unlimited data runs. Analytics its catching up with the competition, but still has some way to go. a lot of filer options are now available

Cons: Sentiment analysis is not good, but the option to manually override the tag is helpful. they should have used sysomos's algorithm. lacks any demographics data within the main tool. you need to subscribe to a partner portal to get insights (which is somewhat worth it)