Benevity

Pros: Benevity is a robust platform for managing workplace giving, volunteering, and grant programs. From an admin perspective, the interface is user-friendly, making it easy to set up campaigns and track participation. The integration with payroll systems streamlines donation matching, and the reporting tools provide comprehensive data on employee engagement and program impact. However, occasional updates can cause minor glitches, and the customization options for campaigns could be more flexible. Overall, it’s a powerful tool that simplifies corporate social responsibility initiatives.

Cons: Occasional updates can cause minor glitches, and the customization options for campaigns could be more flexible.

Pros: There are local businesses/charities to donate to as well as large international charities.

Cons: The user interface and search functions are not ideal.

Pros: We have nothing positive to say about Benevity.

Cons: Our nonprofit organization submitted the exact bank account verification materials Benevity required - multiple times - and they still wouldn't approve us for EFT transactions. We're not sure why they've made this process so difficult, but we definitely wouldn't recommend them to any other nonprofits.

Pros: Je n'apprécie aucun aspect. Le service est déplorable.

Cons: le service support est désorganisé, incohérent dans ses demandes et par conséquent chronophage.

Pros: I'm not sure if there's much to say about this

Cons: Funds disbursement to charity takes a long time and they keep delaying the promised disbursement date without an explanation. There also is not a way to track on the UI on fund arrival date. Frankly, it feels a bit shady that they're just sitting on the funds, and especially given the fees. Companies are better off using an alternative service.

Pros: Clear recordkeeping. I could see what payments were sent, and what payments are scheduled.

Cons: Searching for a charity I know exists is fruitless. The search feature is completely useless.

Pros: Nothing. They are useless. They have not released our money after over a month, almost 2 months. We are small school in Puerto Rico in desperate need of funds. We have a small amount that was donated to us in Benevity and they refuse to release the funds to us. Their customer services is non-existant.

Cons: They have held our donations and have not been responsive to our requests for release. We had one bank account and we opened another bank account just so we could get our funds released. $10,000 was donated to our small school in Puerto Rico. We desperately need this money and Benevity will not release our money to us. This company isn't even located in the US. It is very suspicious to me.

Pros: You have the ability to have donations sent via a direct project.

Cons: There is zero direct support and you money sits in their accounts for months without being distributed. Do no use this for any project with any kind of timeline. You will be left holding the bill while Benevity holds your funds for months on end despite your donors sending receipts form their gifts.confirmijg funds are ready and available to be sent.

Pros: Nothing i can not get a hold of anyone and we are due donations from months ago.

Cons: Can not talk to any customer service . Donations are missing. Can not update EFT.

Pros: Easy to use, and keeps track of donations and company matching.

Cons: Sometimes the reports are a bit confusing in what details they provide you, but you can figure it out.

Pros: L’application est visuelle mais le service client gâche l’expérience utilisateur

Cons: Le service client est inexistant. Ils enlèvent des associations de leur plateforme sans prévenir malgré le fait que nous ayons fait des dons et ne rendent pas l’argent (qu’ils ont encaissé) malgré de très nombreuses relances. Cela est immoral et interdit par la loi.

Pros: Nothing. There isn't anything redeeming about using Benevity vs direct contribution.

Cons: Can't seem to track donation; no confidence that the funds went to the charity that I specified.

Pros: That is a tool to receive matches and contributions.

Cons: Almost everything about the company is mediocre at best...the ceiling is the floor. After several years of dealing with this company nothing is consistent. It seems to be a poorly run company. I am not even sure if they are the only company in there industry, but they need some competition. I wouldn't be shocked if someone is going to prison from Benevity at some point.

Pros: User interface is simple and easy to use. Helps you to keep track of volunteer hours.

Cons: I can't think of any cons at this moment.

Pros: No pros at all. Only cons. Not satisfied. Looks like a scam.

Cons: Inexperienced staff, lack of support. Our organization have been approved for funding and supposed to receive it through Benevity. Benevity mentioned funds has been successfully deposited to our account, but we have never received the funds. We escalated the case, and their team have no idea where funds went and where they deposited them. Did they steal our funds?

Pros: I like that Benevity connects the company and its employees to various nonprofits that are vetted in the system. It makes it so easy to set up volunteering events in the system and organize fun volunteering events for employee engagement.

Cons: I don't like that you can't delete volunteering hours in the system if you mess up.

Pros: Como puedo dar a conocer a mi institución a mas donadores, actualmente de toda la plataforma solo un donador contribuye a nuestra causa

Cons: He hecho la pregunta anterior veces al chat de la plataforma pero no me han respondido

Pros: Our organization was able to connect with millions of brands who use Benevity to support non-profits.

Cons: Our organization has found no dislikes at the moment.

Pros: Alaya’s customer support is phenomenal - always there when we need them. And the platform has been so great for employee engagement - it’s been very positive for our teams.

Cons: Nothing, we’re very happy with Alaya and have no complains.

Pros: The ability to receive matching funds for donations

Cons: There was a lack of support for simple questions.

Pros: We love that our donors are able to use Benevity as their third-party funds processing platform. It is easy to log into and pull reports! Funds are sent in a timely manner!

Cons: Nothing that I can think of. There are people ready to help when there is a problem and the process is fast and simple for our donations to be processed with Benevity!!

Pros: Last year, we starting using the Benevity platform as a platform to formalize our charitable giving match program where the company matches up a certain dollar amount of an employees donations to eligible nonprofits. While I was not directly involved in the rollout of the program, I saw the impact of moving to this platform over our previous tracking methods and this was much better. Additionally, as a user of the platform to document my donations and receive the company match, I found Benevity to be very user friendly. It was clear what I needed to do and easy to see when the company match had been completed.

Cons: No personal complaints for this software. When employees had issues with the website, there was nothing we could do to troubleshoot from an HR or IT perspective so we had to refer them to work directly with support at Benevity. Fortunately, this was not a frequent occurrence.