Rating
4.6
5 reviews
Categories
6
Founded
1982
Employees
31000
Adobe Customer Journey Analytics connects customer identities and interactions across channels, devices, and time for fast, holistic analyses that deliver accessible and precise customer insights. With powerful, flexible data frameworks, businesses can effortlessly ingest, process, and unify all types of customer data, enabling sophisticated analytics that reveal insights in seconds. Built-in governance capabilities protect customer data with patented data labeling, consent management, and role-based permissions — ensuring AI-driven insights don't expose sensitive customer information. Teams can then use those insights to support compliant personalization and engagement strategies through native activation in Adobe Real-Time CDP and Journey Optimizer. This cohesive view of digital and offline interactions empowers teams to explore and optimize the full customer journey, supported by generative AI tools that streamline analysis across billions of data points.
Ad spend / mo
$7.7M
40,885 paid keywords
Paid visits / mo
1,959,836
Organic keywords
11,281,088
Organic visits / mo
46,006,138
Authority
100
2,015,175 ref domains
Creatives run
100
as Adobe, Inc
Active now
100
last 14 days
Advertising since
Oct 2021
4.5+ yrs running
Last seen
today
still active
The shared messaging across Product & Digital Analytics Platform advertisers - the validated angles to copy. See the niche →
(5 reviews)
Pros: Suivre les clients du points de contact jusqu'à chaque étapes, c'est idéal et donne une vision complète grace à la data. Permet de comprendre les interactions et faire des ajustements quand nécessaire.
Cons: Globalement fonctionne si d'autres solutions adobe sont bien installées et configurée donc il y a une légère dépendance.
Catherine P. · Responsable service clients · Building Materials · July 5, 2023
Plutôt bonne après la prise en main
Pros: Pouvoir faire des analyses rapidement ainsi que les légendes se fassent seules
Cons: J’ai eu du mal à mettre en place les sélections.
Typhanie T. · Secretaire · Civic & Social Organization · May 29, 2023
Pros: Facilidad pára consultar y visualizar datos de años.
Cons:
| Category | Page | Rank | Placement |
|---|---|---|---|
| Customer Journey Mapping Tools | 1 | 1 | Ad |
Domain confidence 95%
| Keyword they bid on | CPC | Pos | % budget | Landing page |
|---|
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Anonymous User · Marketing · Building Materials · November 11, 2022
Pros: I like how it enables user to monitor customer journeys across various channels through a single interface and enables data-driven decisions to achieve organization objectives.
Cons: It would be great if the platform focused more on new business user-oriented offerings and enterprise customer support.
Anonymous User · Analyst · Research · May 19, 2022
Adobes Customer journey analytics joins all the data into a single interface for a real-time omnichannel experience and allows users to make better data-driven decisions with a holistic view of the business. This product is highly recommended from my side.
Pros: It connects all the customer data and drives customer engagement with AI-powered insights. Visualize a customer's journey across various channels in order, placing each action in context and allowing for cross-channel analysis of things like flow and fallout.
Cons: It is difficult to comprehend the product. It lacks the intuitiveness and friendly UI which can help users to get deeper insights into their customer engagement.
Anonymous User · Analyst · Market Research · May 19, 2022
| 1 |
| 1 |
Ad |
| Customer Engagement | 1 | 6 | Ad |
| Marketing Attribution | 2 | 49 | - |
| Predictive Analytics | 4 | 11 | - |
| Reporting | 8 | 14 | - |
