Dental Intelligence

Pros: The analytics portion was my favorite part about it. The reporting was very accurate easy way to access numbers without having to run a report in the practice management software.

Cons: I wouldn’t say that it’s the least thing that I like about it, but I wish there was a way for it to be real time, but I know that might not be feasible. I also didn’t like that there were separate platforms for analytics and then like patient engagement.

Pros: Dental Intel was easy to acess and we really liked the analytics feature!

Cons: A little too much for our small practice

Pros: This is a great platform for patient management and engagement

Cons: Nothing has bothered me while using this platform

Pros: Love how all analytics are in one place and the system integrates with our practice management system.

Cons: It is a little higher in cost, but investing in your practice and team is priceless. You truly oh for what you get and you won’t be disappointed!

Pros: Excellent analytics and ease of use for employees

Cons: Cost; difficult interaction with customer service rep

Pros: I love how much it can do for you in so many different areas of front office work. I also love that I can view claims and easily filter through what I need. The analytics are one of our Doctors favorites! We also use the morning huddle every day!!

Cons: The only complaint I have is that it only refreshes over night. So When you do stuff to change something, for instance when I close a claim in eaglesoft, it still shows as open in DI, until the next day.

Pros: The control and organization of follow up

Cons: Cost of course but it’s worth it. You get what you pay for

Pros: I love the analytics software. I love the chart visuals and follow up system!

Cons: I love all of their services. I wish they would implement a rx software. Coming soon I hope!

Pros: I like all of the features of Dental Intel and it’s still growing! The onboarding is very thoughtful and the support is like no other!

Cons: It’s more expensive than some other software options, but you get what you pay for!

Pros: Ease of use. Detailed analytics that would. take our office a long time to figure out.

Cons: Two logins for the admin vs analytics. Have to specifically turn on the chat function.

Pros: very flexible filtering , patient chat, auto reminders. once reached, the high level trainers are very good and responsive.

Cons: Complicated product , training is difficult because it requires a high level of competent knowledge and use of Windows. Low level trainers did more harm than good.

Pros: I like the ease of use for team members.

Cons: Design and ease of use can get a lot better.

Pros: Very easy to navigate and make your email/text campaigns.

Cons: Need to integrate a “search” feature – for example after an email blast I’ll add in reply “Easter” if you want to schedule an appointment.

Pros: The support is beyond amazing. The level of support you get from the premium support - Shout out to [sensitive content hidden] - and my personal rep for my corporation - shout out to [sensitive content hidden]. I have been working with Jodi for the past year and cannot say enough good things. The personalization and direct help we have gotten from her is amazing.

Cons: Set up is important. Make sure you get the settings needed for your PMS and proper training to your teams.

Pros: confirmation emailsThat’s all this company does well

Cons: Customer serviceMorning huddles don’t pull accurate data Patient forms do not integrate with dentrix

Pros: Ease of use training is super easy for this product

Cons: I have no complaints with this product at all

Pros: There are so many great features about Dental Intel so it's hard to pick just one. It is very user friendly, support is always great, the patient communication is the best and the electronic paperwork saves hours of work. The analytics you can get about your practice are amazing. You can really take a deep dive into your practice to find out where your strengths and weaknesses are!

Cons: I don't really have any cons about the practice that I can think of! I've really enjoyed the software!

Pros: The recall is great and has lots of ways to filter from age, no apt made, last apt and more. They also have an online scheduling that keeps track of HYG past due, unscheduled TX, broken appointments and can pull from our ASAP list! Even if you do not want patients to be able to make their own apt (we do not) the rest of the information that DI can tack is so worth it, and to be able to pull from the ASAP list is a game changer! Plus, they offer so much more, really is the best engagement system we have used!

Cons: We do not use the Analytics. I am sure it is great!, however just something our office feels we do not need

Pros: Ease of use, ease of customer service, two way texting.

Cons: Pop ups don’t always work which hampers communication

Pros: Patient engagement and integration into open dental! Awesome software that I recommend to all of my colleagues

Cons: I can’t think of anything I dislike… having this software is like having an additional front office person.

Pros: Interesting practice analytics and insight

Cons: The monthly fee was on the high side. If there’s not designated person to act on the data, it is not worth the cost

Pros: Modento is very easy to start up and implement into our office systems. Modento is a great platform for helping with patient engagement.

Cons: Cost is the biggest con, as Modento is expensive. Older patients are hesitant to use this technology, questioning the safety and security of the platform when we ask them to complete forms using Modento.

Pros: This is such a great software! We were introduced to this about 1 1/2 years ago and its amazing what it can do for your practice. It helps keep track of numbers and set more goals for the practice.

Cons: I am completely satisfied with this service!!