Kadence

Pros: It generally helps in employee coordination, space management and the office space is also analyzed for companies

Cons: Can be a little bit costly for smaller group but will be helpful in the long run

Pros: It comes with great workforce and resource management It comes wit some employee scheduling features and is very effective

Cons: No a single hurdle with Kadence. Always amazing

Pros: The ease of use of both the mobile app and the browser based solution are excellence. The ability to book a desk with little to no instructions is just what we were after. Visual representations of the building and the insights into the occupancy of offices are also extremely useful.

Cons: The platform is still "young" compared to other products so some features seen elsewhere are not yet present. However, there is significant work going into product development so I feel that the feature set will be equivalent if not better to competitors in short order.

Pros: Very easy Great interface for staff Good support team Easy rollout of the product

Cons: Reporting is poor at the moment Customising the alerts of when you can check in etc would be useful

Pros: I have found the software very easy to navigate which is a massive bonus when it comes to rolling out to staff in my organisation. Integration was seamless and the support was excellent, always willing to engage and patience when understanding how we wanted the system to work for us.

Cons: At first some of the options available were limited especially from a administer point of view. However these issues have been addressed and system is becoming easier and easier to use.

Pros: Deploying the app to users on their iOS device was simple and easy. Users like it because in a few clicks they've booked their hot desk and the EA team find it easy to administer.

Cons: I feel the BI aspect could be better. Although there are stats and graphs they don't usually have much value. Its needs to be enriched somehow, maybe a bespoke BI report where you can opt in or out from more reporting features/modules

Pros: Very smooth and quick set up. Required minimal input to build, responsive customer service and support. Great app, user friendly with limited training needed to roll out to staff team. Visual floormap is key

Cons: Some features still in design. No option to add notes for guest bookings No option to see bookings in a calendar vs the long list

Pros: Really easy to use and love the fact that I can let my team know when I will be in the office.

Cons: It would be great if the software knew the team that I worked with and could suggest the best location to sit so that I was near to my team.

Pros: User friendly. Access via both smartphone and desktop is great.

Cons: Enhancements such as conference room reservation is not up yet, but know that it is coming soon. Also, would love if this integrated with Slack.

Pros: Easy to use, intuitive and the support team are quick to help with any questions.

Cons: I feel the mobile app could have more functions and we would love if it could integrate with Outlook and sync in with calendars for Outlook.

Pros: We're a charity transitioning from small to mid-sized, and Kadence has really helped with managing our space in our head office. It's clear and easy to use, we particularly like the interactive floor plan of our office which shows which desks are booked and which are available, and it's useful being able to see who is in booked in where and at what time. The UX team are very responsive and regularly release updates to improve its usability and add handy features.

Cons: There's not a lot we don't like about Kadence - I would say that it would be useful to add descriptions/labels to desk bookings in case there's any extra info that it would be useful for others in the office to have when they're looking for spaces to book. Equally while Kadence has been a simple and cost-effective way of managing our space in head office as a small/mid-sized charity, I can't comment on whether it's value for money for larger organisations which require the paid version of Kadence.

Pros: that you can use it on mobile devices and book at any time of the day.

Cons: it would be great to have a comments area for those who can book desks or spaces for other people.

Pros: The self certification is a real positive for us as a business as we can ensure a safe working environment. In addition, the app features are great as the majority of our workforce book a space through this.

Cons: Nothing at the moment but any ideas we have suggested have been achieved or put in the backlog.

Pros: Easy accessible via the app as well as the desktop version. The customer service and direct support with the account manager is second to none, always on hand and they listen to feedback and ideas for improvement

Cons: Navigation around the way to block out the office as a half day/hourly option would be beneficial instead of neighbourhoods.

Pros: The product is very easy to use, and the app has received some great feedback. From a tech viewpoint, the on-boarding process was well managed and templates easy to fill out. I like the layout of the app and screens are very clear. The maps showing occupancy are very useful.

Cons: I would rather reword this from "Cons" to a better question such as "How could we improve the product? So here is what I think - 1. Add multiple profiles so different groups of people can have different advance booking windows. 2. Find a way to pull photos from Azure AD into Chargifi on the integration. 3. Find a way to automate the process of adding people to booking groups. 4. Develop a "Flight Information Screen" which we can display in the office so people can see who is in real time. 5. The the floor plan, why have room status and desk status as separate tabs? Why not merge them? 6. The set up process to link rooms to office 365 was OK, but the search function was not 100% successful in finding room names. 7. There are no end user guides. This was very frustrating as I had to create my own.

Pros: We enjoy how simple and easy it is to book desks and have data on office attendance very quickly. With today's pandemic, it is very important to keep track of any tracing/interaction. With Kadence, this process made it easy and simple.

Cons: I honestly cannot think of any as the software is super easy and simple. Thank you to the team for catering to Shipt's needs!

Pros: It was really easy to set up and very easy to use even for the non Tech savvy

Cons: The only thing I think it needs to improve on is to list the day of the week not just the date.

Pros: Aesthetically pleasing and easy to use (for those who engage with tech).

Cons: Team Managers can book on behalf of someone but can't then cancel on behalf of someone. We believe Team Managers and Global Admins should be able to cancel bookings on behalf of other users for instances such as severe illness etc. Also, we would like to be able to set in the background that users cannot change the times for desk bookings in the background for some desks as we don't want them used twice in a day due to Covid. We have raised both these issues and believe a fix is being worked on. We do also feel you should be able to remove users from Kadence who are only suspended on AD. We do not permanently delete users from AD, only suspend, which means they will not remove from Kadence. While we will only be charged for active users, this does feel a bit messy to still have employees who have left still on there.

Pros: Ease of booking. Ease of checking upcoming bookings. Mobile App.

Cons: Unsure about limiting the number of employees that can book in on one particular day - covid issue.

Pros: I love the fact it is very convenient and helpful.

Cons: I don't think there is nothing wrong with Kadence software.

Pros: From my perspective I find the admin screens really easy to find everything that is needed.

Cons: The reporting is good, but I feel that with the data in the solution that more could potentially come here

Pros: Easy to use, and adaptable to our current office set up. Like the way that you can create neighbourhoods.

Cons: Intergration was tricky to start with but think that was as much our IT department struggling than Kadence's.