Intelex EHS Software

Pros: The organization of facilities, equipment, and operational data hierarchy is very useful for setting up emissions calculations. I also appreciate the flexibility of scripts to move data as needed and the highly flexible reports.

Cons: It is difficult to use ACTS as a primary asset management system, in part due to a high minimum skill requirement for new users to enter site data, so its use of s usually limited to office users. Field users generally don’t want to interact with ACTS directly, so they usually only want to use TrueContext forms.

Pros: The customization allows for our specific operation. Airlines have very specific needs and jargon that many other software solutions don’t provide.

Cons: Per the end users, the user interface isn’t intuitive. They will frequently get errors that prevent submissions without identifying what needs to be fixed.

Pros: It is nice to be able to configure the solutions to meet the needs of the organization. The merge templates have been useful in several scenarios, and so are many of the other tools. We are excited about the document preview feature, APIs, predictive text for searching, and multidimensional hierarchy and many other of the new features that are or are becoming available. Compared to other management systems, ILX is reasonably priced and allows for many more opportunities for improvements.

Cons: System performance has improved, but there are still lags and delays, especially in the non-Production environments. The primary feedback we receive from users is that it takes too many clicks to get through workflows. They want to be able to navigate through the forms with ease and the way the popup windows and search functions have been in the past have been difficult for users.

Pros: In terms of ACTS, it’s very configurable, the calculation engine is strong for emissions calculating

Cons: Turnaround time for support tickets takes too long, getting data out is difficult, report building isn’t easy for a user that doesn’t know SQL (most end users)

Pros: We're still in the process of implementing the software. I've been able to teach myself how to do things and I'm told it's very easy to create modules.

Cons: Report creation does not allow for much customization. The disconnect between the UI/UX from V6 to ACTS is apparent. They look completely different. Having to have more than one conversation about where to store equipment, for example, was frustrating. A truly integrated product would not have had that issue.

Pros: This app is very configurable. The company takes feedback from it’s customers and uses it to improve the platform.

Cons: Customer support timing could be improved. The Mobile platform synchronization could be improved for offline use.

Pros: It is very easy to use and is a very powerful tool from the administration perspective. It is highly customizable. Great reporting and dashboards.

Cons: The ACTs side of the system can be difficult to navigate and users seem to struggle with the functionality. It is however a very powerful tool.

Pros: One of very few products that can be configured to resolve some of the most complex air requirements in the world.

Cons: It's aging. I look at more modern systems and want the integrated chat bot, the anyone can write SQL aids, and API connections for every table.

Pros: System is flexible so we can make changes ourselves without having to go back to Intelex. This is a big selling point for me.

Cons: Lack of documentation. Customers support has not always been the best. Tickets takw a while before we get a response.

Pros: Very customizable, can do anything you want within the product. Strong calculation engine and data imports work well

Cons: User interface feels like Windows 95, support can be improved. Development work is ongoing but haven’t seen much deployment on the things promised yet.

Pros: The Simplicity, good performance and support. For system administrators is easy to provide fast solutions to the business and the integration with our HR systems is smooth

Cons: The complexity about translating to different languages, we have around 16 different languages and is a hassle to group the different translations by modules or sections for an easier feedback from the end users who correct the translations

Pros: The customization and the adaptability of the software to our needs. We have been able to develop numerous modules and applications that make it a very robust tool in our operation.

Cons: The complexity of fields within the reporting section make it difficult at times to find the fields that we need when creating reports and dashboards within Intelex.

Pros: Wide range of data points and flexibility. The app is able to ingest and customize data usages fairly easily.

Cons: Lack of documentation, data mappings, ERDs, etc. Difficulty in accessing and determining which system fields are correlated to which front end names.

Pros: The wide variety of assets, operations, emissions, rules/regulations, forms and dispatching that ACTS helps to keep track of. It is versatile and is made with EHS and compliance in mind.

Cons: Recently, bugs and outages has been the biggest headaches when using ACTS. It keeps our team from addressing other projects and improvements when system health is poor.

Pros: ACTS- Functionality for customization and running data queries quickly. ACTS classic is my preferred interface.

Cons: There are limited functionalities in ACTS O&G compared to ACTS classic. However, sometimes ACTS Classic has a hard time with large queries and crashes.

Pros: Intelex is a beefy compliance platform that allows us to track any and all compliance data. I like how it can automate our compliance workflow across our various locations.

Cons: Because it's so beefy, it can be extremely cumbersome to learn and customize. I also dislike that you need to be very proactive with it. For example, updates don't automatically push; you need to proactively put in a support ticket for it. Moreover it takes a fair amount of tech savviness in order to customize the platform. Finally, the test environment doesn't seem to mirror production, so it's not completely reliable for seeing what the final product may look like.

Pros: I like that ACTS allows us the flexibility to customize processes to our needs, especially with emission calculations

Cons: I don’t like the lack of integrations for cloud-based ACT, which is why we are still self hosted. We don’t want to go back to flat file imports just because there aren’t enough connectors available and the API isn’t robust enough.

Pros: The ability to customise each application by adding / removing fields and even creating your own applications!

Cons: That there is no proper admin / background training so we have to figure out how to change and customise fields ourselves. The loading time is also very long.

Pros: The flexibility with configurablilty! This tool allows us to make the form and workflow as complicated as easy as customers need. Also allows to scale up and down over time, data cleanup is usually easy and straight forward.

Cons: Reporting can be really tough with large data sets, end users login works slower than admins and can be painful if not configured as per best practices. Language translations can be time consuming

Pros: Customization. Reports capability. Notifications. Helps drive accountability.

Cons: Challenges are primarily internal. Need more company Tech. Support.

Pros: Flexibility, ease of use, and reporting.

Cons: Sometimes performance of the system is slow.

Pros: Intelex is customizable which makes it easy to adapt to our business. Reports are detailed and easy to use. Intelex seems to be committed to continuous improvement of the software.

Cons: Some aspects of the software and clunky and not as intuitive as we would like them to be.