Simpro

Pros: This application has really helped me with my project management right come job quotes costing to to my task maintenance planning

Cons: It is time consuming, it takes time to learn and the interface to my is kinda clunky, I think they can do better with it

Pros: Simpro has proven itself to be a reliable CRM system for our business. It is flexible and customisable to suit our ever-changing business workflows and now we've been going for a while we find it very easy to use.

Cons: Support can be lacking especially when it comes to the mobile application. The usual response it just to re-install the app.

Pros: Lots of options, capable of lots from quoting to invoicing, with lots of integrations with other software

Cons: Loses work regularly, not intuitive, expensive. Any issues are your fault not theirs so problems during get fixed

Pros: I thought the training was okay. [sensitive content hidden] our training knew how to explain and answer questions the best he could.

Cons: The representative that sold us the problem, missed very important aspects of our company. Aspects that later on showed up during the training, and that no one knew or cared to handle. The software was not a good fit for our industry.

Pros: That it was founded in Brisbane and was once local QLD company. Unfortunately the Pro was flexibility of users (adding or subtracting licences to suit the staff fluctuations of business) but they are removing this option with minimum users and lock-in contracts.

Cons: Being hit with a lock-in contract option of 3-years or 5-years at an ‘expected’ 8% per annum (CPI + 5%) locked in to a minimum user quantity. The alternative option is the threat of a ‘12% (subject to change)’ per annum increase. Extortionate approach. Bought out key competitor AroFlo and now playing this monopolistic card. SimPRO claims ‘scaling together’ in the proposal, if I increased charge out rates by 8% or 12% per annum for the next 5-years we wouldn’t have any customers left, we’ll be scaling alright, scaling backwards

Pros: powerful features for scheduling, inventory, and project management, though users note a steep learning curve, sometimes clunky UI, and challenges with complex custom reporting or specific regional setups.

Cons: issues importing data, with many feeling it adds extra steps and slows workflows despite its powerful backend.

Pros: They're good at marketing, to point of contract being signed. They suggest an intuitive leaning platform....

Cons: the system requires a full time inputter, is extremely time consuming and the results do not warrant the input. after sales service is offensive at best. Be very careful about the contract which you will NOT be allowed to alter at all unless its to their advantage.

Pros: I'll come back to this. Struggling to think of anything. I suppose being on hold for 30 minutes at a time, allows for me to reflect my life choices of this software...

Cons: Support is poor. App requires full reinstall after every update. Regularly has bugs and work is lost. Prices have recently gone up again and there are regular outages. If you try ringing, it's usually a long wait. Support tickets are normally days, not hours for responses.

Pros: Professional , full work force management, Tracking cost and tracking revenue for a multiple projects. very powerful tools specially for toadies

Cons: While Simpro is a powerful platform for job management, one of the things I liked least was its user interface, which can feel a bit clunky and unintuitive—especially for new users. It sometimes takes multiple clicks to get to common tasks, which slows down workflows. Additionally, report customisation is limited unless you have advanced skills or external tools, which can be a challenge for teams needing flexible reporting

Pros: I started use Simpro since 2021 and crossed three different entities. Very easy and convenience to use.

Cons: The problem is that we could not copy files/jobs from one entity to another entity, only some basic information

Pros: You could schedule your different teams and track their time

Cons: There is just to much going on and did not suite our business, they are to expensive

Pros: It has a user friendly interface, which makes it quick to pickup. It is also great for documents, communication with the team and can use it in the field via their smartphone app.

Cons: It can be pricer the smaller businesses, and there are potential add ons that you really need.

Pros: Easy to use and integrate other tools like Tango, Calendar etc. Tutorials are self explanatory and quick set up. Safe longin enabled via Okta. Free trial period is good to evaluate the tool.

Cons: Customization is not very well established. Also it needs some automation.

Pros: The only item of value with this program would be the financial reporting. This is a program that the customer has to work for, it does not work for the customer. My implementation rep was the only person who actually seems to care and did try very hard to make this work for us.

Cons: $94

Pros: Overall it is easy to use and the customer support is fast and helpful.

Cons: I would like to see more customisation in permissions for viewing and changing data.

Pros: I dont like it at all, Simpro was sold off to an offshore investor. Since then no customer support are available and their product is often offline and the mobile apps don't upload Techn notes

Cons: No customer support, software often down and slow and mobile app not working properly

Pros: Nothing. It did not work for our business and we had to pay £5k to exit the contract after a few calls and less than 1 day trying to implement it

Cons: Everything. It don't work without a purchase order system which could not work for our business, it was not customisable, it could not do a lot of things our business needed it to do and instead of speeding uor business upo it would have slowed us down and cost us more money employing more staff

Pros: Once set up, data on a range of plant and equipment can be recorded and monitored in real time. Quoting is quick with catalogs and pre-builds available. The open API is excellent with a range of add on options available to customize the build.

Cons: The asset importing function is difficult to use as it is asset based and not site based, meaning you have to use multiple templates when creating a site asset list. The time management of real time to scheduled is very clunky and hard to report on for accurate information.

Pros: Catalogue imports, Pre builds and Cost Centres

Cons: Better task management, able to have more users involved and collaborate via task management, improved project planning, Mobile app for field workers way too clunky, an enterprise level mobile app.Attachments for projects/service/asset is terrible. And accessing them from Enterprise is the same terrible interface/clunkiness. We have other apps being able to have attachements against certain elements and reviewing said elements much quicker on both ends. Its still very backwards download/upload functions.

Pros: Un logiciel très fiable et efficace à l'utilisation. Il est très sécurisé.

Cons: Très bonne sans aucune difficulté à l'utilisation.

Pros: There are none to talk about. Their just a lousy company

Cons: When it talks 6 to 9 months to get the platform up and working, that is a problem, and then you have a problem with their platform, and it is not going to work.

Pros: Simpro est un logiciel qui développe une vague des solutions pour aider les entreprises. Trop d'avantage et permet de relier d'autres logiciels pour apporter plus aux entreprises

Cons: Simpro , un logiciel très intéressant apportant une énorme qualification dans la gestion des interventions et en aidant également les entreprises à fournir de meilleurs expérience aux clients

Pros: Looks professional and has transformed our daily processes

Cons: Project Gant charts could be more flexible