BidClips

Pros: The customers are able to enter all the information I need to provide an accurate quote!

Cons: I haven’t found anything to not like about BidClips!

Pros: The ease of use and customer interaction.

Cons: I haven't really found anything I don't like about Bidclips

Pros: The photos provided for flat glass. Integration went very smoothly with our company

Cons: At this point we don't see anything that we would not use. We are still getting familiar with the program and process

Pros: Great training offered instead of leaving us on our own to figure it out.

Cons: It doesn't bring me coffee if we had that it would be perfect.

Pros: The convenience this software offers to our customers is unbeatable. Customers can send us all of their information, needs, and even upload photos! It even offers a messaging system so that we can communicate directly with the customer. It also gives the customers the option for online payments!

Cons: I have had no issues with this service thus far!

Pros: How easy it is for clients to send us images, questions and information about their potential project. The messaging feature enables clients to be more responsive too.

Cons: I get a lot of notification when someone uploads multiple points of information separately, like uploading multiple pictures

Pros: Gave me the ability to communicate with customer in a much quicker format than just email.

Cons: I do not have any problems with the application currently.

Pros: It works well to help sell bids and keeps everything organized.

Cons: It has a learning curve and could take a minute to learn.

Pros: Getting preliminary customer info about what work needs to be preformed

Cons: Final Payments not getting entered into our POS without error

Pros: The templates and ability to see all communication in one place is so helpful.

Cons: Doesn't integrate with our operations software currently.

Pros: I like being able to keep all customer correspondence and pictures in one platform

Cons: Reading messages or looking through older bids....once you read and go back to look at more it starts at the beginning

Pros: Easy to use, easy entry of work orders, and like how the teams communicate with the customers

Cons: The constant changes of layout, categories being moved etc

Pros: BidClips allows us to provide a form where customers can request a quote any time of day and on any day of the week. The templates make it fast and simple to provide them with accurate information and even allows them to make payments right from the application.

Cons: It doesn't work very well from my iPhone, so I really need to get to my PC (or at least my iPad) to use it effectively.

Pros: Being able to communicate with potential new net 30 accounts

Cons: I feel like this system fits us very well and I don't have any complaints.

Pros: its on the website. it is an option that users have.

Cons: not sure how effective it is. don't know if people use it as often as we would like.

Pros: BidClips software is extremely easy to learn and use. Once you get started using it the process is very self explanatory. The ability to create a service request for a customer, have all of their information in once place where you can easily gather information and details from them, communicate in real time with them via chat and sell the job is great. Not only that but communicating internally with colleagues within the same request is a great feature to keep all of this customers information and info pertaining to the job in one "ticket" helps with communication and organization so nothing is overlooked or missed.

Cons: There isn't anything I can really note that I dislike or find as a con, other than the new contact feature not defaulting to the customers previous service address when you select their contact to build a new service request. It would be nice if it defaulted to the last service address used, then if needed allows you to change or modify the service address while building the new request.

Pros: The ability to communicate and share images with the layers of information is unmatched. The canned messages and structure and great for managing the flow of information and allows us to easily reach out to the customer on a number of platforms. Additionally, the ability to have a customer make payments while we are closed has proven to be so helpful!

Cons: There have been a great deal of changes since we first signed on with Bidclips and I would be more comfortable if there were less changes. There seems to always be something new and I don't ever feel 100% up to speed with updates.

Pros: it is very easy to use and helps us keep track of those crucial retail sales

Cons: sometimes it runs a little slow and the new updates keep freezing my computer

Pros: It's easy to use! Great follow up from the BidClips teams as well.

Cons: There isn't anything that I disliked about using it.

Pros: I love the automated follow-up feature. The follow-ups are prescheduled. Your customer is receiving a follow-up on a previously bid job while you are working on new bids.

Cons: The update is not as user-friendly as the previous version. I think there are lots of unnecessary clicks that have to happen to get the same result as before.