CrowdChange

Pros: j'apprécie beaucoup l'ouverture de la plateforme grace a son api et ses webhook. le fait de pouvoir également avoir plusieurs plateformes distinctes de p2p est un bel atout.

Cons: le backend de la plateforme est un peu usine a gaz, il n'y a pas une facon clair de paramétrer la totalité de la plateforme à un seul endroit. le fait de devoir passer par le front end, pour pouvoir paramétrer une collecte de p2p est un peu contre-intuitif pour moi.

Pros: Fast and helpful support (thanks [sensitive content hidden]), variety in fundraiser types and options, good customization, up to date UI, option for donators to cover the fees

Cons: French translations are getting better but still some mistakes, Offline Donation tab options are not customizable enough and it makes it troublesome for us.

Pros: It’s very easy to use and the platform continues to evolve with new features and improvements, keeping the experience modern and efficient.

Cons: Great platform overall, but I would appreciate more advanced reporting and customization tools to better tailor our campaigns and improve our data analysis.

Pros: Working with [sensitive content hidden] and the CrowdChange team has been an outstanding experience. [sensitive content hidden] s attentiveness and commitment to ensuring a smooth process stood out from the very beginning. He consistently demonstrated a deep understanding of our needs, responded promptly to every question, and provided clear guidance at each step. The CrowdChange platform itself is intuitive and efficient, but what truly made the difference was [sensitive content hidden] s proactive approach. He anticipated potential challenges, offered practical solutions, and made sure we felt supported throughout the entire process. His professionalism and genuine care for client success reflect the high standards of both [sensitive content hidden] and CrowdChange. We highly recommend [sensitive content hidden] and the CrowdChange team to anyone looking for a reliable, client-focused solution. Their combination of excellent technology and exceptional customer service sets them apart.

Cons: Some minor fixes to be made to the platform, which are normal for a smaller and growing company. However, it must be noted that all of these points of feedback were taken directly to upper management and development team.

Pros: I loved how easy it is for teams and individuals to use! We are the University of Kentucky's largest Greek Life philanthropy event, Greek Sing, benefitting the Make-A-Wish Foundation. It's so easy for each greek life chapter to track their fundraising and participate in each event through Crowd Change!

Cons: Nothing! I absolutely love CrowdChange and we will certainly be using it for years in the future! The only thing I would change would be adding an option to hide team's fundraising amounts, that way each team is only able to see their own amount raised.

Pros: Sa facilité d'emploi, l'accompagnement exceptionnel+++ qu'offre [caché sensible contenu] pour les francophones du Québec et la flexibilité de l'équipe de programmeurs sur des aspects qui sont importants pour nous.

Cons: J'aimerais profiter au maximum de ce logiciel avec l'ajout de l'entrée de dons hors ligne, qui vient avec une certaine complexité de programmation. Cela nous permettrait de concentrer l'entrée des dons sur une seule plateforme. La personnalisation des rapports pourraient être améliorée pour faciliter la comptabilité.

Pros: First of all, the interface is very clean, user friendly, and pleasant to interact with. Not only for the administrator, but mostly for the donor and user. However, the real game changer for Crowdchange is the customer support. Our account managers are basically always available and willing to listen and help. In our case, Crowdchange created features and made development updates to tailor the platform to all our needs, even the most niche ones.

Cons: As a mostly anglophone platform, some of the bilingual features were not entirely robust, especially for a francophone organization like us. However, Crowdchange has shown a serious commitment to making the bilingual experience much better since we partnered with them, translating the full user guide, for example.

Pros: La facilité d'utilisation de la plateforme, les différentes fonctionnalités disponibles, la rapidité et l'efficacité du service clientèle.

Cons: Les frais par transaction et le peu d'options de design disponibles pour nos pages.

Pros: The customer service. [sensitive content hidden] is quick to respond. Most people find it easy to use and see their gift and giving history.

Cons: It doesn't really work with Raiser's Edge. We can upload the data, but it is not integrated. Finding what you are looking for in the back end is sometimes challenging.

Pros: I love Steffi! And, [sensitive content hidden]! I really appreciate being able to build a personal connection with the CC team. They are a team that doesn't have to try to care, they just do. Steffi is one of the most genuine and helpful people I've worked with in the nonprofit space. CC has made our fundraising so much more streamlined and saved me literally HUNDREDS of hours. Before CC, I had to create each fundraising page.

Cons: I don't have any significant complaints to share.

Pros: Good customer service, they get back to you within 24hrs and provides ideas/feedback on creating a fundraising page

Cons: Not being able to call, sometimes it's faster.

Pros: Customer support is excellent. Well thought-thru design and functioning.

Cons: Limits on emailed invitations to register/donate.

Pros: So many things! From our first demo call with [sensitive content hidden] to our first event launched was about two weeks - their team is agile and able to be responsive and move quickly. They were willing to negotiate our price to find a solution that worked well for us. [sensitive content hidden] provided us with great training, ongoing check-ins and quick turnarounds for any questions we had and after running our first P2P event through CrowdChange, we raised more money and had zero support requests from our donors. The platform is easy to use and visually appealing.

Cons: Some of the fields are not easy to find or intuitive to answer when setting up an event for the first time, but this is hardly an issue because their team has been so available and responsive anytime we have a question.

Pros: I like how straight forward the user experience is. I can customize majority of things to my liking. The user experience for me as the admin is great as is the experience for constituents. It's not difficult for students to send out links for donations. It's also great because we have a lot of data tracking through the website.

Cons: I don't like that Sponsors go toward to total amount raised. It would be nice if sponsors had a different portal within the fundraiser allowing them to donate, but still see how they support.

Pros: I most enjoy that CrowdChange is user friendly and used nationwide by college/universities and fraternity/sororities. It allows our students to be accustomed to using this platform when they engage with our institution's fundraisers and their national organization (ie. national sorority/fraternity). Additionally, I have found that the customer support provided by CrowdChange is phenonemal. [sensitive content hidden] is our institution's contact and she is very responsive and is always able to guide myself and our students step by step on how to use a component of the platform that would best support our fundraising needs.

Cons: I find that CrowdChange is a great platform to use and have no complaints.

Pros: I liked how easy it was to manage, you can set up any/all ticket tiers for your event, set up teams, track personal donations, leaderboards, and so much more! Travis (partner success manager) was so helpful and attentive- he reached out to me the night of my event and helped me set up some last-minute ticket tiers that he saw I was struggling with.

Cons: I liked everything, honestly! Nothing bothered me at all.

Pros: I love that designing forms and campaigns is point and click rather than hours of figuring out code. Reports are easy to run and if I see something in the system that's not working or could be improved, the CrowdChange team is very responsive.

Cons: Changing registrant information after they've registered can be a bit tricky.

Pros: CrowdChange is easy to use for the Foundation and for the donor/customer experience. The gamification is great and drives increased revenue. Our first Giving Tuesday with CrowdChange saw a 10x increase in donations! The customer service has been outstanding and their team is all about making things a win-win and helping our Foundation be most successful. The best partner vendor I've worked with thus far!

Cons: I haven't found an issue with CrowdChange yet!

Pros: 1) Tax receipts feature is very easy to configure 2) Donor Reports are helpful in tracking and reconciling the donation received. 3) Easy access to the templates to create the fundraising campaign. 3) Account Manager and the customer service is the best. They respond to our email in 2-4 hours and helps us through remote call which is of great help.

Cons: 1) There are features which are not customizable. Example : Service Fee - They do have option for yes and no which is good. Our requirement is to charge only the CC fee and not all the service fee. 2) Advanced features like changing the structure of the fee based on the number of cards opted during the registration is not available. 3) Registration: They have standardized template. which is not customizable.

Pros: How helpful the CrowdChange team was with the implementation of CrowdChange on our campus! Also, CrowdChange is very customizable in design and has an overall clean look to the platform.

Cons: If this isn't already an option -- the students are asking for a CrowdChange app or a way to easily access/share their pages.

Pros: Ease of use and easy to teach to others. Creativity and customization. Reconciliations are easy to do. Information is easy to read

Cons: Currently cannot offer "sub" tickets. For example if I want to buy a table, I receive only 1 ticket for the table, however, there are 8 people at the table. Once the 1 ticket has been scanned it is used, which means all 8 people have to show up at the same time. It also does not correctly reflect the number of guests at the event as the count is only 1 and not 8. I would like to be able to buy 1 table ticket and then have the 7 others also receive their tickets which allow them access when-ever they arrive.

Pros: CrowdChange has allowed us to make real-time changes, allowing our team to adapt and evolve without depending on external vendors. This level of control is a game-changer, enabling us to respond swiftly to program needs and participant feedback. The platform's intuitive design makes it easy for our team to navigate and implement changes without extensive training. The team at CrowdChange actively listens to our feedback, collaborates on solutions, and ensures we are equipped to maximize the platform's potential. They remain committed to iterating on their product to serve their clients and users best.

Cons: Our children's fundraising program needs are unique from some other peer-to-peer events and can often require solutions not readily available on the inherent platform. However, the CrowdChange team is open to making customizations when necessary.