Confluence

Pros: The Pro's of confluence is it allows you to store content about your products in the one place and it allows you put links on to the one page to have all your documentation for stakeholders to view and read easily. It also allows you to link to your Jira page which helps keep everything in the one place

Cons: Cons of confluence are , I have found it quite a learning curve and quite hard to work out how to update confluence. It takes a while to get used to using this.

Pros: Confluence is very useful for centralizing documentation, procedures, project notes, internal knowledge, and team resources in one place. I like that pages can be organized into spaces, linked together, searched easily, and updated collaboratively. It works well for teams that need a shared knowledge base instead of relying on scattered Word documents, emails, or chat messages.

Cons: Confluence can become cluttered quickly if spaces, page ownership, and naming standards are not managed properly. The editor is generally good, but formatting can sometimes feel restrictive or inconsistent, especially when converting content from other files or trying to build more polished documentation layouts. Permissions can also take some time to structure correctly.

Pros: The best thing is that information stays in one place instead of many emails or lost files. Teams can create pages fast, update documents together and keep history of changes. Very practical with Jira also.

Cons: If governance is weak, spaces can become messy after some time. Too many old pages or duplicate content can make search harder. Need some discipline.

Pros: What I liked most about Confluence is how it brings everything into one centralized, well-organized workspace. It makes documenting processes, sharing knowledge, and collaborating with team members very seamless. The page hierarchy and search functionality make it easy to find information quickly, even in large projects. I also appreciate how easily it integrates with other tools, especially Jira, which helps keep development and support work aligned. Overall, it significantly improves team collaboration and transparency.

Cons: What I liked least about Confluence is that it can feel slow and cluttered, especially as content grows over time. Without proper structure and maintenance, spaces can become disorganized and hard to navigate. The search feature, while helpful, doesn’t always return the most relevant results. I also found formatting to be somewhat limited compared to other documentation tools, and managing permissions can sometimes be confusing.

Pros: One of the coolest things lately is using the ChatGPT connector with Confluence - you can build some really impressive automated workflows for generating or organizing docs. Aside from that, the core teamwork features are great. Multiple people editing, leaving comments, and tagging each other just works well. It’s the industry standard for corporate wikis and documentation for a good reason

Cons: The design is way too cluttered. There is absolutely no minimalism here. The interface is packed with buttons, sidebars, and menus that just get in the way when you want to focus on reading or writing. If you just want a clean, simple space to draft a quick document, Confluence feels way too heavy and visually overwhelming

Pros: I liked the options it gives in form of macros that help me create extremely attractive documents for people to read and refer to

Cons: Primarily for me it would be how its permissions of spaces and pages is layed out , a little confusing for anyone starting

Pros: Je donnerais une bonne évaluation globale. Confluence est un outil fiable et puissant pour la documentation et la collaboration d’équipe, même s’il peut parfois être un peu complexe à naviguer au début.

Cons: J’apprécie surtout la centralisation des documents et la facilité de collaboration en équipe. Le système de pages et d’espaces est très utile pour organiser l’information de manière structurée. L’intégration avec d’autres outils Atlassian (comme Jira) est également un gros avantage.

Pros: I really like how they have added dynamic page tree restructuring and made editing so much more streamlined.

Cons: Sometimes it can still be overwhelming to collate and organize my pages in the app. This is the biggest drawback to any company wiki, however.

Pros: Excellent for organizing technical documentation in a structured and searchable way. The integration with developer tools through APIs and MCP makes it easy to automate document creation and keep everything up to date. The ability to document architecture, API contracts, and system flows in one place keeps the whole team aligned. Having a single source of truth for all technical knowledge has made collaboration and onboarding significantly easier at NextDay.

Cons: The editor can feel a bit slow when working with large pages that contain many embedded elements. Search could also be more precise when looking for specific terms within technical documents.

Pros: Confluence very effectively centralizes documentation and provides a single source of truth among many different teams. Its page editor is very easy to use, and it’s very simple to create structured knowledge bases due to its ability to embed Jira issues, diagrams, tables, and multimedia. In addition, Confluence has great collaboration features, such as inline comments, version history, and page permissions; therefore, teams can collaborate on content without losing control of it. Confluence is particularly useful for product documentation, process guides, and cross-team knowledge sharing.

Cons: Unstructured and poorly governed large spaces can lead to navigation challenges. There can be instances when search results bring up old pages and managing permissions for multiple spaces can take up a lot of time. Although the editor is quite flexible, it can sometimes get sluggish for heavy pages. Some advanced formatting features are only available through plugins, which may make things a bit more complicated.

Pros: The main advantage of Confluence software lies in its ability to unify all content into a single system. The 'Spaces' structure makes it very easy to organize documentation by department or project. The real-time collaborative editing feature of the system works perfectly because it stops all problems that come from managing different document versions. The system's built-in connection to Jira enables users to associate their technical work with corresponding documentation which becomes essential for their operational needs.

Cons: The search functionality operates with two main drawbacks because users must already know the exact page title to complete their searches. The page editor software becomes difficult to use when users try to create complex page designs that include multiple levels of table structures which leads to formatting problems.

Pros: J’apprécie particulièrement la centralisation de l’information au sein de Confluence. La plateforme facilite la documentation, le partage des connaissances et la collaboration entre équipes. La possibilité d’organiser les pages par espaces et arborescences permet de structurer efficacement les contenus

Cons: L’interface peut parfois sembler chargée et peu intuitive, notamment pour les nouveaux utilisateurs. La gestion des droits d’accès peut aussi devenir complexe selon la taille des projets

Pros: $99

Cons: One thing I don’t like about Atlassian Confluence is that it can start to feel a bit cluttered once you’re part of multiple spaces and pages. Finding specific information isn’t always as easy as it should be, and the search doesn’t always give the most relevant results. Performance can also be a bit inconsistent. Sometimes pages take longer to load, especially if they have a lot of content or embedded elements, which can interrupt the workflow. Another downside is that permissions and page structure can get confusing, especially for new users. It’s not always clear who has access to what, and managing that can take some time. Lastly, while it has a lot of features, some of them feel a bit limited unless you start adding plugins, which can increase cost over time.

Pros: It centralizes all project documentation in one structured space made it incredibly easy for the whole team to stay aligned without digging through emails or scattered files. The page hierarchy and space organization felt intuitive once set up, making it simple to find the right document at the right time. The integration with Jira was a genuine time saver

Cons: Search functionality is another challenging point as it doesn't always surface the most relevant results, especially when pages haven't been tagged or titled consistently. Page management also becomes harder to maintain over time as spaces grow, and without strict team discipline around naming and organization, things can get messy and hard to navigate quickly.

Pros: Good tool for my team to capture knowledge centrally rather than keeping it in someone’s head or random doc

Cons: Too many documents might make search-ability difficult but that could be due to the way we’ve organised the folders

Pros: Confluence is a good tool for keeping our documentation in a central location and feels worth the money. It’s easy to use, makes sharing of documentation easy with clients and people I work with. It has useful features, but there are some bugs at times.

Cons: Some pages don’t load properly or take a long time to open. Formatting can also break, like text moving around or images not showing up right. Sometimes edits don’t save straight away, which can be frustrating. Customer support is okay, though it can be slow to reply.

Pros: Confluence is easy to use and acts as a common central repository for everything from documentation to meeting notes. I like some of its newer features such as live editing for documents, and search results that can include messages from a linked Slack account. I've used some of its less commonly noted features like blogs to a degree and find them very helpful in some cases (such as publishing a period internal newsletter for other engineers).

Cons: Confluence has historically not had the greatest search functionality in my experience. I think it is getting better and recent improvements are going in the right direction, but more is still needed (finding a document I'm looking for is still sometimes surprisingly challenging).

Pros: What I like most about Confluence is how well it centralizes knowledge and makes documentation easy to manage. It’s very useful for keeping everything in one place project notes, requirements, meeting summaries so the whole team can access and update information without confusion. The structure with pages and spaces helps keep things organized, even for larger teams. I also appreciate how it integrates smoothly with tools like Jira, which makes it easier to connect documentation with actual tasks and workflows. Overall, it simplifies knowledge sharing and helps teams stay aligned without wasting time searching for information. Select 4 more words to run Humanizer.

Cons: What I like least about Confluence is that it can get messy over time if it’s not well maintained. Pages pile up, outdated content stays there, and it becomes hard to find the right information quickly. The search isn’t always reliable either, especially when you have a lot of content. You sometimes know the info exists but still struggle to locate it. It can also feel a bit heavy and slow, particularly with large pages or when multiple people are editing at the same time.

Pros: When used properly, it’s brilliant. A proper knowledge hub where documents, decisions, and meeting notes live in civilised harmony instead of haunting inboxes. The document management is strong, version history is reassuring, and collaboration feels smooth — like Google Docs but wearing a blazer. Search functionality is surprisingly competent. You can usually find that meeting note from three years ago that nobody remembered writing. File uploads are painless, and storage is generous enough that nobody feels the need to delete anything, which is both a blessing and… not. Ease of use is decent once you accept that you are now living inside a wiki from 2007 that has had a few polite refurbishments.

Cons: The navigation. Dear lord, the navigation. Finding information is either incredibly easy or a full archaeological expedition depending entirely on how your team set it up in 2019 and then never touched again. Pages breed. They multiply quietly in the night. Before long you have six versions of “Final_Project_Plan_v3_ACTUAL_FINAL” scattered across different spaces like a documentation crime scene. Customer support is there, technically, but mostly you’ll find yourself Googling your own problems and landing on a forum post from 2016 with no answers.

Pros: The straightforward interface makes it accessible for all team members, from non-technical users to experts.

Cons: Sometimes the user experience can be particularly tedious, with hidden elements for seemingly easy tasks.

Pros: Confluence has real-time editing feature is very helpful for team collaboration, and the integration with tools like Jira improves workflow efficiency.

Cons: Confluence can feel slow and cluttered, especially when working with large spaces or a lot of pages. The search functionality is sometimes not very accurate,

Pros: It's a centralized document management system that allows our team to collaborate and share knowledge to allow any of us to carry out tasks that we otherwise would not have the knowledge to do so

Cons: There is a required learning curve and before a certain level of understanding is attained it can be a little difficult to get setup and going. Each page has to be unique so we sometimes need to be creative with our titles as it can't cope with duplicates under different categories, so for example Google under user process guides, you can't also have Google under say troubleshooting.

Pros: Still a great tool to get everyone on board to take notes and share notes about their workflow and process

Cons: Can sometimes get a little too messy, may need more tools to help employees with their formatting of entries