Call Recording

https://www.capterra.com/call-recording-software/

Niches in this category - the functional product types blended into "Call Recording" (41)

Contact Center & Helpdesk Software62 Business VoIP & Cloud Phone System41 Conversation Intelligence & Speech Analytics25 Call Recording & Compliance Recording Platform24 Call Tracking & Voice Marketing Analytics22 Sales Engagement & Dialer Platform19 Unified Communications (UCaaS) Platform18 AI Transcription & Meeting Assistant10 Contact Center Quality Management & Workforce Optimization9 AI Sales Assistant & Revenue Intelligence6 AI Voice Agent & Voicebot Platform6 AI Chatbot & Conversational AI Platform5 Auto Dialer & Outbound Call Center Platform5 CRM Software5 CPaaS / Messaging API Platform4 Sales Training & Readiness Platform3 Call Accounting & CDR Reporting Software2 AI Roleplay & Conversation Simulation Training2 Customer Service AI Agent & Automation Platform2 Information Archiving & eDiscovery Software2 Competitive Intelligence & Market Monitoring Platform1 Interview Scheduling Automation Platform1 Dental & Medical Practice Management Software1 AI Receptionist & Virtual Phone Answering Service1 Marketing Automation Platform1 Microsoft Teams Voice & Direct Routing Platform1 Marketing & Communications Compliance Software1 Cloud AI/ML API & Developer Services1 Business Intelligence & Augmented Analytics Platform1 IT Operations & AIOps Platform1 AI Personal Productivity Assistant1 Email Client-Integrated CRM1 Popup, Optin & Conversion Optimization Tool1 Customer Engagement & Cross-Channel Messaging Platform1 Conversational Marketing & Chatbot Lead Capture1 Reputation & Review Marketing Platform1 Lead Capture & Lead Management Software1 Contact Center Testing & Assurance Platform1 Financial Services Regulatory Compliance Software1 Business Management Suite for SMBs1 Voice Broadcasting & Robocall Platform1

270 products7 pages scraped of 7276 in category8 sponsored24 shortlisted

#	Product	Rating	Reviews	Rec	Ease / Svc / Feat / Value	Description
201	Smiddle Recording	5	2	-	5.0 / 5.0 / 5.0 / 5.0	Smiddle Recording is a software that allows you to record and save audio & video calls, chats, and agent screen recordings. Learn more about Smiddle Recording
202	Audara	5	2	-	5.0 / 4.5 / 4.5 / 5.0	AI-Driven Call Recording Platform with SmartAgents, Copilot, QA automation, and OmniScan analytics. Learn more about Audara
203	Dialics	5	2	-	5.0 / 5.0 / 5.0 / 5.0	Dialics offers automatic call recording for quality assurance & compliance, integrated with advanced call tracking and analytics. Learn more about Dialics
204	Callshark	5	2	-	5.0 / 5.0 / 5.0 / 5.0	Callshark is top-rated call tracking software that helps you drive leads, improve conversions, and prioritize efforts where it counts. Learn more about Callshark
205	RapportCMS	5	2	-	5.0 / 5.0 / 5.0 / 5.0	SaaS solution delivering Inbound, outbound, digital channels, advanced analytics, WFM all the world class support and consultation. Learn more about RapportCMS
206	Hosted Contact Center	5	2	-	5.0 / 5.0 / 5.0 / 5.0	A contact center dialing solution that includes unlimited call recording and speech analytics to improve customer satisfaction. Learn more about Hosted Contact Center
207	iPlum	5	2	-	4.5 / 5.0 / 4.5 / 5.0	iPlum is a business solution that enables professionals to securely call, text, leave voicemails, and use phone tree extensions. Learn more about iPlum
208	BounceHelp	4.5	2	-	4.0 / 4.5 / 4.0 / 3.5	Install BounceHelp callback widget to decrease website bounce rate and increase purchase conversion. Convert visitors into phone calls Learn more about BounceHelp
209	Click2Coach	4.3	2	-	4.3 / 4.0 / 4.3 / 0.0	Click2Coach: an WFO suite including call recording, performance management, quality monitoring, desktop, data and speech analytics. Learn more about Click2Coach
210	SpeechLog Call Recorder	4	2	-	4.5 / 4.0 / 0.0 / 0.0	SpeechLog Call Recorder is a cloud-based solution for call centers to record, play back, and manage call storage on a unified platform. Learn more about SpeechLog Call Recorder
211	Call Saver Pro	3.5	2	-	3.5 / 3.5 / 3.5 / 3.5	On-premise phone recording solution which assists small businesses with conversation archiving and directory management. Learn more about Call Saver Pro
212	ASC Technologies Suite	3	2	-	3.0 / 3.0 / 3.0 / 2.0	ASC provides call recording for quality management especially for contact centers, financial and public safety organizations. Learn more about ASC Technologies Suite
213	Cube ACR	3	2	-	3.0 / 2.5 / 3.0 / 3.0	Feature-rich, easy-to-use call recorder software for Android and iOS. Learn more about Cube ACR
214	In-Network Cloud Recording	5	1	-	5.0 / 0.0 / 4.0 / 0.0	Telecom Industry Only: Enghouse SmartRecord provides recording, quality management and analytics solutions to Telecom Service Providers Learn more about In-Network Cloud Recording
215	DVSAnalytics Workforce Optimization	5	1	-	5.0 / 5.0 / 5.0 / 5.0	Improving Contact Center performance is the primary reason organizations choose to invest in a workforce optimization solution. Learn more about DVSAnalytics Workforce Optimization
216	EveryDay Voip	5	1	-	5.0 / 5.0 / 5.0 / 5.0	Easy-To-Use VoIP Phone Service. Work Anywhere. Feature Rich. Reduce Business Costs. Packages Tailored To Your Needs. Learn more about EveryDay Voip
217	Zoom Contact Center	5	1	-	5.0 / 5.0 / 5.0 / 5.0	Contact center solution that helps businesses communicate with customers via multiple channels using self-service routing and videos. Learn more about Zoom Contact Center
218	Enreach Omnichannel	5	1	-	5.0 / 5.0 / 5.0 / 5.0	Cloud-based and AI-enabled software managing customer communication channels like phone, chat, email, and SMS on one platform. Learn more about Enreach Omnichannel
219	CallerDesk	5	1	-	5.0 / 5.0 / 5.0 / 5.0	Callerdesk is a cloud voice communication platform which helps Businesses to setup Virtual Call centre all over the world for enabling Learn more about CallerDesk
220	Wilmac Continuity Replay	5	1	-	5.0 / 3.0 / 2.0 / 3.0	Wilmac Continuity Replay empowers searchable and secure unified customer interaction data archiving across enterprise systems. Learn more about Wilmac Continuity Replay
221	eleveo Workforce Optimization	5	1	-	5.0 / 5.0 / 5.0 / 0.0	Eleveo protects you and your customer with omnichannel recording, auto pause and resume, media lifecycle management and more. Learn more about eleveo Workforce Optimization
222	MiaRec	5	1	-	5.0 / 5.0 / 5.0 / 5.0	MiaRec helps contact centers automate and scale quality management and compliance processes using voice analytics and Voice AI. Learn more about MiaRec
223	Cresta	5	1	-	5.0 / 5.0 / 5.0 / 4.0	Cresta is the first real-time productivity suite for the contact center. Learn more about Cresta
224	Sybill	5	1	-	5.0 / 0.0 / 5.0 / 0.0	Streamline CRM updates and follow-ups with real-time, deal-level analysis and automated call summaries by Sybill. Learn more about Sybill
225	VRS	5	1	-	5.0 / 3.0 / 4.0 / 4.0	A professional digital audio recording application for Windows or Linux PCs. Learn more about VRS