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Conversation Intelligence
https://www.capterra.com/conversation-intelligence-software/Niches in this category - the functional product types blended into "Conversation Intelligence" (20)
Conversation Intelligence & Speech Analytics21AI Transcription & Meeting Assistant4AI Voice Agent & Voicebot Platform3AI Sales Assistant & Revenue Intelligence3Unified Communications (UCaaS) Platform2Contact Center Quality Management & Workforce Optimization2Call Tracking & Voice Marketing Analytics2Customer Service AI Agent & Automation Platform2Sales Training & Readiness Platform1AI Roleplay & Conversation Simulation Training1Business VoIP & Cloud Phone System1Sales Engagement & Dialer Platform1Contact Center & Helpdesk Software1Sales Intelligence & Prospecting Platform1Marketing & Communications Compliance Software1AI Chatbot & Conversational AI Platform1Ecommerce Search, Merchandising & Product Discovery1Customer Feedback & Text Analytics Platform1CRM Software1Cold Email Outreach & Sales Sequencing Tool1
49 products2 pages scraped of 249 in category1 sponsored0 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 26 | 5 | 4 | - | 5.0 / 5.0 / 5.0 / 4.8 | AI cloud contact center for managing voice, chat, email & social media. Boost CX with automation, routing & CRM integration. Learn more about ViaDialog | |
| 27 | 5 | 1 | - | 5.0 / 5.0 / 5.0 / 4.0 | Cresta is the first real-time productivity suite for the contact center. Learn more about Cresta | |
| 28 | 0 | 0 | - | – / – / – / – | Saleso is AI-driven sales analytics software that analyzes calls to help teams spot missed opportunities and boost closing rates. Learn more about Saleso | |
| 29 | 0 | 0 | - | – / – / – / – | Conversation intelligence tool that helps businesses with call transcription, sentiment analysis, call routing & campaign optimization. Learn more about Teldrip Insights | |
| 30 | 0 | 0 | - | – / – / – / – | Agile Intel is an AI meeting platform that streamlines meetings, offers insights, and integrates with JIRA and Teams. Learn more about Agile Intel | |
| 31 | 0 | 0 | - | – / – / – / – | Agentbro is a receptionist software that answers calls, books appointments, and captures leads automatically using AI technology. Learn more about AgentBro | |
| 32 | 0 | 0 | - | – / – / – / – | Conversation intelligence tool that helps teams analyze customer support conversations to deliver performance analytics & insights. Learn more about Qualiteam.ai | |
| 33 | 0 | 0 | - | – / – / – / – | Blip es un software de comunicación con clientes que automatiza conversaciones personalizadas en canales digitales para empresas. Learn more about Blip | |
| 34 | 0 | 0 | - | – / – / – / – | Conversation intelligence tool that helps businesses turn call, email, and chat transcripts into structured data with scores & flags. Learn more about Semarize | |
| 35 | 0 | 0 | - | – / – / – / – | Proponent converts sales and support calls into insights for better GTM decisions. Learn more about Proponent | |
| 36 | 0 | 0 | - | – / – / – / – | Call analysis solution that helps businesses automate quality assurance & compliance monitoring for sales, support, HR and other teams. Learn more about Audire.ai | |
| 37 | 0 | 0 | - | – / – / – / – | Go beyond AI notetakers. Salesman AI delivers real-time call guidance, detects buying signals, and tells reps exactly what to do next. Learn more about Salesman AI | |
| 38 | 0 | 0 | - | – / – / – / – | DialLink is an easy-to-use business phone system powered by AI and designed specifically for SMBs and startups. Learn more about DialLink | |
| 39 | 0 | 0 | - | – / – / – / – | Conversation intelligence tool that turns sales calls into insights, linking interactions to a revenue graph for tracking deals. Learn more about Terret Conversation Intelligence | |
| 40 | 0 | 0 | - | – / – / – / – | Conversation intelligence solution that helps businesses answer calls, qualify leads, schedule appointments, and analyze sentiments. Learn more about Sabato | |
| 41 | 0 | 0 | - | – / – / – / – | Reffem is an AI platform that automates reference interviews and provides insights to help companies make better hiring decisions. Learn more about Reffem | |
| 42 | 0 | 0 | - | – / – / – / – | Exceed customer expectations and company goals by centralizing performance, quality, and workforce management in a single platform Learn more about Echo AI | |
| 43 | 0 | 0 | - | – / – / – / – | Cloud-based AI tool that helps sales, recruiting, and consulting professionals turn conversations into actionable insights & decisions. Learn more about LivePrompt | |
| 44 | 0 | 0 | - | – / – / – / – | Laivly’s artificial intelligence platform, Sidd, enables contact center teams to build, deploy, and manage their own AI agents. Learn more about Laivly | |
| 45 | 0 | 0 | - | – / – / – / – | CallOptix is an AI sales intelligence platform for call analytics, agent coaching, deal & funnel management, data-driven revenue growth Learn more about Call Optix | |
| 46 | 0 | 0 | - | – / – / – / – | Practice the conversations most managers avoid. AI-powered coaching that scores your real conversations against 5 proven frameworks. Learn more about Coaching Conversation Elevator | |
| 47 | 0 | 0 | - | – / – / – / – | Fluents is an AI-powered calling platform that helps automate inbound and outbound communications for sales and support teams. Learn more about Fluents | |
| 48 | 0 | 0 | - | – / – / – / – | AI-based conversation intelligence platform that helps sales teams create transcripts, automatically generate notes, summaries & more. Learn more about RingSense | |
| 49 | 0 | 0 | - | – / – / – / – | Kickscale records, transcribes, and scores every sales call against MEDDIC, BANT, or your custom qualification framework. Learn more about Kickscale |