MarketSharp

Pros: It was a platform that allows every department from call center, to sales, to production to the great reporting.

Cons: The mobile application and not full access to edit documents for the templates on a macbook.

Pros: I hated everything about it and the customer service is the worst I have ever seen.

Cons: The worst customer service ever , they were terrible

Pros: It has plenty of features, although their utility is not much more than with a free crm

Cons: customer service doesn't respond, resources inaccesible, very expensive

Pros: I like that it is user friendly and we can use it for our basic needs but also expand on them if we want to

Cons: Having more storage space would be helpful to upload more documents

Pros: Ease of retrieving and saving data as well as great customer service when needed.

Cons: Nothing really because whenever I've needed questions answered; Customer service is right there for me.

Pros: User interface is clear and logical. Tabs, buttons and hot links are all very functional.

Cons: This is not an app. You will not benefit from it if you dont learn all the aspects of what it can do. We made the mistake of thinking we "knew it all" and have spent countless hours correcting our assumptions. The Marketsharp university is a comprehensive source for how to do it right. Customer support is amazingly quick and efficient.

Pros: MarketSharp is useful for keeping track of all the clients we encounter, and then being able to see what projects we have done with them in the past. It helps us know when clients contacted us, how they found us, and what was the result of the contact (phone calls, meetings, jobs, etc.)

Cons: The reporting! We find it difficult to get the information we need without going through trial and error many many times. We try this and then try that, and hope we get what we want. All the different options seem confusing to us, and not very straight forward. The reports use up so many pages and seem like they could be condensed on the page to not require so many sheets of paper.

Pros: I like that everyone has access to information and it's easy to update attachments.

Cons: It's very duplicitous. It feels like you need to enter information multiple times. Information should seamlessly flow from one screen to another instead of having to enter information on each screen. I also can't send information to my Google calendar, which makes the process again duplicitous.

Pros: Its easy to use, even for a novice its usable

Cons: it does not sync up with other programs like calendars

Pros: Seamless data capture and integration with Leap/Quickbooks.

Cons: The setup was arduous for a tech novice.

Pros: The scheduling is the best thing EVER. I like that Market sharp holds webinars are different ways to use it. I know there is so much more that it can do I just need to learn how.

Cons: The job tracking I cant use. Its to difficult to enter the information.

Pros: It's easy to use. Effective for our business scheduling

Cons: so far I haven't found anything that I don't like about using this software program.

Pros: I like the setup of the contact page. It is very easy to add new customers into the database. It is simple to add appointments and follow up notifications

Cons: I feel that reports could be a bit overwhelming.

Pros: Customer search, notes, costs tracking. Sales reporting

Cons: Too many options of customer search. I request that we have options to limit views and sections. Upper left side of screen.

Pros: Keeping track of the customers. It makes it easy to keep control of our PC’s

Cons: Unable to merge existing customers . We have a lot of entries for one customer and would be nice to merge

Pros: Keeping up with our customers from the time we take an appointment, turn it into a job, then services later on. It is web based, so I can be anywhere to utilize it.

Cons: It is hard for me because I am not an everyday user.

Pros: The ability to track projects from anywhere in the world.

Cons: It does not work well with iPads. Our sales team uses iPads exclusively. It also will not allow us to edit the dates on attachments which makes our process very difficult.

Pros: I don't know where we'd be without MarketSharp. It's scheduling is amazing! The job tracking and cost tracking is great too.

Cons: I wish we could use it for everything and get rid of our bookeeping app. It'd be great if we could write checks and do payroll and deposits from MarketSharp as well.

Pros: Scheduling and production fields are used most often in our business.

Cons: Please work on the Mobile background more. We use large ipads and it definitely needs upgraded

Pros: Customizing reports allows us a great look into how we're doing

Cons: We'd like to have the ability to attribute an inquiry to multiple sources

Pros: I first met [SENSITIVE CONTENT HIDDEN] in 2004 at a conference in Orlando, I was so impressed by him I signed on right away as MarketSharp grew so did my business, by learning the program and implementing it in my business I have increased efficiency greatly MarketSharp is always evolving and adding to their long list of integrations This allows for seamless automatic activities with other apps and programs

Cons: There really are no "cons" The only issue is you need to dedicate time to to learn and use with this program you never stop learning it I'm always going back in to pick out a new nugget to use

Pros: customer tracking of leads vs closing ratio

Cons: repetitive questions on who input the information