SmartSurvey

Pros: its flexibility and professional, great for all types of services and research purposes

Cons: Unsure of roadmap which would be great and generally knowing some top tips etc

Pros: Easy to use. Intuitive functions and flexible features that allow really complicated questions to be broken down into sections which change based on the responses.

Cons: The design screen does not fully represent the eventual look and feel of the survey which causes the need for frequent preview and rework.

Pros: Feature rich, reasonable costs, the ability to pay by month rather than having to take out a 12 month subscription

Cons: Found it difficult to navigate between some of the setup options, but I'm sure this will ease as I use it more

Pros: Funcionalidade, recursos, relatórios e agilidade.

Cons: Administrar e realizar pesquisas de satisfação on line pelo celular.

Pros: Easy to use, lots of customisation, strong reporting features and fab customer service. Really easy to use product and good value for money.

Cons: There is no real downfall to the software, we just need help with API's and plug ins from other departments, and it does not have a ' web page / engagement page' but we can embed these into existing websites.

Pros: We use SmartSurvey for a variety of functions (assessment tools, customer feedback, key documentation) and it's adaptable enough to work in all these situations. The support is exceptional. Whenever I've had an issue or needed support the team have gone well beyond expectations.

Cons: There is really nothing I would change. It even has a quick learning curve so even less obvious features are mastered first time.

Pros: Offers detailed survey functionalities and data insights Can detect cheating

Cons: Would probably add more design features.

Pros: How easy it is to use! Very good navigation

Cons: It is a little limited on the things that your able to do.

Pros: I liked SmartSurvey's user-friendly interface, extensive customization options, and detailed analytics. Customer service is also very impressive!

Cons: Some advanced features are complex and require a learning curve.

Pros: It makes me feel happy when I use it online

Cons: Nothing it is very important to use it i don't think about it is least important

Pros: The best application for tracking customer satisfaction & engagement.

Cons: We did not found any least option for this app.

Pros: Easy to use and good value for money. Easy to set up and send a simple survey.

Cons: Some features are fairly basic but it's good for the price point.

Pros: I love it's simplicity, and easy to use features, while still having enough detail to perform complex tasks. It has great options, and even with upgrading to the Professional Option, which can be kind of expensive, it delivers incredibly impressive results.

Cons: One of the most negative things about it are some of the free features that require upgrading to the Professional version. Upgrading can be kind of expensive, specially compared to some other versions that have some of the same features for free.

Pros: SmartSurvey is a very good application to rollout surveys, automate the forms, data collection and market research. Not just these, it has excellent reporting capabilities which helps to extract a meaningful information out of the data collected. The tool is very easy to use and can be customized as per our requirements. It allows to add queries of all types and has various options like drop down, radio buttons, logic creation capabilities, etc. Overall, I find it a fantastic application to conduct online surveys.

Cons: The forms have very minimal options to customize the look and feel of the forms. Also, the free basic version has very less features which lets the users to upgrade mandatorily.

Pros: user friendly software helps my survey more interesting

Cons: every aspect of the software worked well with me

Pros: There are plenty of structures and templates that I can choose from and can customize contents into the surveys. I get triggered once responses are completed. I love the pre selected answers where users do not have to respond to those questions.

Cons: I think analytical features could improve and I hope there will be more updates in the near future.

Pros: Easy to get customer feedback since it wont make the customer to type everything and only choose options as per their experiences

Cons: None as such, all the options currently are very good and useful

Pros: Really easy to create a good customer survey and collate the results to analyse

Cons: There isn’t anything negative I can think of

Pros: Simple yet great application with exceptional ease of use and cost friendly. Results are available as soon as the survey is complete. User Interface is amazing and a piece of art. Customization in picking up the pattern is the best feature, you can customize your survey as per need, could be a ranking based survey or question answer based, or can get simple feedback. There are multiple themes available which lessen the work load. It is an amazing software.

Cons: Nothing much to add here, it meets all the needs.

Pros: I cannot praise this product enough, the simplicity, the detailed and complex features and options and the finished product, absolutely fantastic

Cons: I honestly can't really fault this system, the only thing I would say is that 7 days may just be a little short for the trial - 14 days would be better.

Pros: It is easier to use and tutorials on how to use the survey are provided which in my view are very very adequate. I did not encounter any problem.

Cons: To do one particular function it used to prompt me to upgrade my membership which in my view proved costly for me.

Pros: The tool is very intuitive and easy to use. It has multiple functionalities, such as the ability to send via multiple methods and the integration with Salesforce. I also like the ability to create different tracking links for various target groups. The company staff are also very responsive, knowledgeable and helpful.

Cons: Perhaps the graphical displays of the results could be nicer