Rating
4.8
69 reviews
Starting price
$199
Usage Based
Categories
4
Founded
2021
Employees
5
Qwary is a versatile experience management platform that enhances user engagement, streamlines retention and boosts satisfaction. Our solution drives improvements across processes, products, and digital interfaces, significantly increasing customer value. Analyze customer journeys thoroughly to enable timely interventions, smooth out obstacles, and guide users to superior experiences. Dive deep into digital behavior with session replays, heat maps, funnels, and frustration detection like rage clicks and mouse thrashing. 1. Converse AI: Real-time AI-driven conversations for seamless feedback collection. 2. Feedback: Traditional surveys for structured user insights. 3. In-Product Surveys: Gather targeted feedback within your product. 4. Replays: Analyze user sessions with integrated feedback. Funnels: Optimize user journeys by mapping drop-offs. 5. Analysis: Advanced AI transforms feedback into actionable insights. 6. Analysis: Advanced AI transforms feedback into actionable insights.
Ad spend / mo
$0
0 paid keywords
Paid visits / mo
0
Organic keywords
699
Organic visits / mo
683
The shared messaging across Voice of Customer & Experience Management Platform advertisers - the validated angles to copy. See the niche →
(69 reviews)
Pros: Integration of videos and images Analysis feature is really helpful Easy to use
Cons: Very satisfied, can't think of any cons at the moment
Maria Z. · CEO · E-Learning · July 6, 2024
Pros: Nice looking surveys that can be created very easily. The customization options are perfect to stay on brand, and both simple and complex surveys can be created quickly. There is also a lot of possibility for sharing your survey.
Cons: The autosave feature.. while editing the survey, there's not save button because everything is saved instantly but sometimes, it feels unsure if it's correctly saved (even if it is).
Anonymous User · Graphic Designer · Design · December 7, 2022
Je l' utilise pour recueillir des commentaires sur mes événements ainsi que des études de marché pour les produits à venir et des commentaires sur le processus d' intégration .J'avais l' habitude d' utiliser d' autres outils, comme Typeform et d' autres, mais maintenant j'utilise Qwary , qui a toutes ces fonctionnalités et même plus.Extrêmement satisfait du service !
| Category | Page | Rank | Placement |
|---|---|---|---|
| NPS | 1 | 21 | Shortlist |
Domain confidence 98%
Pros: Qwary est un excellent outil pour développer des sondages et recueillir des commentaires.Il propose de nombreux modèles préconçus, mais l' interface Qwary est assez conviviale , ce qui permet de personnaliser facilement le formulaire en fonction de vos besoins.De plus, il offre une variété d' alternatives pour envoyer votre formulaire via Facebook Messenger, y compris un code QR .Les rapports générés sont également assez riches en données et esthétiquement agréables.
Cons: L' analyse du sentiment français doit être améliorée .Parfois, les résultats sont vagues et nécessitent également une analyse humaine .Mettez les questions ensemble dans un groupe sur la page manquante pour aujourd'hui.Il faut un certain temps pour répondre à une question sur chaque page lorsqu'il y a plusieurs questions dans l' enquête.Je conseille fortement d'arrêter car cette fonctionnalité sera un ajout utile pour aider à réduire le taux d' attrition des répondants .
Gardyrhyterforde S. · Travailler indépendant · Computer Networking · November 4, 2022
In addition to using it for creating relatively simple (but beautiful) surveys, I am also experimenting with other uses related to customer experience / funnels and creating video surveys that pop up on the site, and are useful to teach about the products and gather leads.
Pros: What I like the most is the clean interface, similar to Typeform. It is a format that is easy to create, and easy to share. It looks great on mobile, desktop and tablet. I can use the link at the footer of my newsletters to gather feedback if readers enjoyed it, and what to improve. Also keeping track of data such as the evolution of the number of answers and sentiment analysis gives me valuable information on how to improve and to know if we are on the right track.
Cons: Some of the newest features are not included in my plan. Also, I would like to pass variables from the link of the survey (?XX section) into the results of the survey, to identify the users.
Raul F. · Marketing Manager · E-Learning · August 26, 2022
Great experience for the current options
Pros: I love the capabilities the product has, considering its visuals, I use it to collect customer experiences, and then, I use webhooks to automate all my processes, depending on the result, I'll give my clients one thing or another.
Cons: I'd like to see some kind of basic operations inside the product, for example, to give qualification for a possible Lead, things u can do with TypeForm
David G. · Digital Growth Specialist · Information Technology and Services · June 10, 2022
It's great. I love the video and audio integration for both sides, the sender and recipient.
Pros: I love the simplicity of this tool. It is easy to use and the data is collected quickly. I can create surveys within minutes and then send them out to my team. My team and I can receive the reports and use them to make decisions.
Cons: At first it was frustrating not to have the ability to create personality tests, but if you use the logic ruls, you can create something to meet your needs.
Dean G. · Integral Life Coach · E-Learning · April 25, 2022
Value for money and would recommend to fellow professionals to use due to it's easy user interface and multiple functionality.
Pros: I used this Qwary for my MBA final project where an online survey was done and all the data was compiled and analysed for submission. It was an easy process with straight forward interface and multiple functionality. It really helped me to focus more on my project.
Cons: The user interface when trying to analyse data could be better as in more options on which data to present in more visual stryle.
Harman H. · Founder · Online Media · April 15, 2022
It has been great! I love the software and I am very happy with the customer support I have received whenever I had questions or ran into a problem.
Pros: I like the ease of use, the available templates, the UI, and the ease of use for clients/customers.
Cons: The sentiment collection does not understand my clients. My clients give feedback containing what issues they have struggled with and how my service has helped them. So when they write about their struggles, the software assumes that it is something negative about my service. It would be nice I could somehow override this. At the same time it is not crucial for me or my business.
Kristin K. · online therapist · Health, Wellness and Fitness · April 12, 2022
I was pleasantly surprised by how good this product is. It's like Typeform, but with more features.
Pros: mobile-friendly, great designs. It also has the video ask feature that Typeform has.
Cons: It doesn't link to Google Docs easily and free like Typeform does.
Ken J. · Founder · Non-Profit Organization Management · October 6, 2021
Very happy with the product.
Pros: I'm using Qwary to get customer feedback. The Feedback forms look awsome, very simple and intuitive --> it just does the job.
Cons: I'm not fully satisfied with the analytics section. I'm getting the data I need but it could be easier.
Christian D. · Owner · Events Services · October 5, 2021
I'm a very satisfied user.
Pros: The price vs. its' possibilities. It's highly intuïtive, especially if you've worked with tools like Typeform before. With Qwary however, you get a better value for your money.
Cons: I'm not a fan over the overview you can get from the results. It can be a bit of a search. I'd like those to be presented in an intuïtive way, easy downloadable as a PDF.
Marieke P. · Director · Marketing and Advertising · September 30, 2021
Here at the agency we are very happy with him. Your ability to create logical sequences in the queries is fantastic, we can change the layout leaving it exactly the way we want it is very good.
Pros: I thought it was really cool. I can create surveys and even questionnaires. I have the possibility to deliver with other tools. Overall it's a very good application, full of possibilities and very intuitive.
Cons: The integration part didn't make me happy, I found it a little complicated and it doesn't work exactly the way we want, but it's still an excellent program
Pedro G. · Customer Experience · Marketing and Advertising · September 30, 2021
Its been pretty good so far!
Pros: Love that its affordable and has most functions you need! Love the design.
Cons: Need integration that allows for responses to be directly taken to a google sheet as the reporting on app can be messy. Also cant add another company email or email to notifications!
Asha S. · Project Coordinator · Non-Profit Organization Management · September 30, 2021
I can create a survey very quickly, Qwary helps me understand my customers satisfaction with my services.
Pros: The user interface is intuitive and it easy to find your way. There is a knowledge base that covers every topic. The support is great, I had a problem how to implement RTL Survey and the team was in the chat very quickly and helped me out. You can use the conditional logic feature to add a branching in your survey. You can add scripts in header and footer. This way I was able to add a google font for my Survey. You can Integrate with external systems such as cms and googlesheet.
Cons: I used Integromat to integrate with Qwary. They don't have a direct integration with Integromat so I had to use a webhook. I had to use the ID of the field instead of the name of the field. The have integration with zapier, Integrately,pabbly, google sheet, mailchimp,hubspot, slack. I wish they have an integration with pipedrive.
Sam I. · Owner · Computer Software · September 28, 2021
Easy to use, quick and powerful tool!
Pros: The flexibility it offers where other tools make you pay monthly fees for less that what QWARY offers
Cons: Nothing I don’t like about it yet. Very satisfied
Luca S. · Founder · Design · September 28, 2021
Pros: I checked out a number of survey solutions and I'm blown away by the quality and price of Qwary. My company uses Qualtrics and I feel Qwary is a strong competitor at a fraction of the price.
Cons: A few of the things may not be the most intuitive, but it's overall hard to pick a con here. I have been able to figure everything out I've needed to.
Jose d. · Founder · Online Media · September 28, 2021
Pros: It's easy to use and flexible with a range of ways to collect data form users, students, clients, etc.
Cons: I can't seem to rearrange questions once a survey has been published and I'm not sure why. Maybe I'm missing something obvious.
Terry H. · Director · Education Management · September 27, 2021
I've been using it to gather feedback for my events, market research for my upcoming products and also feedback about my onboarding processes. Before Qwary I had to use other tools such as Typeform and VideoAsk, and now I'm using a unique tool with all those features and more. Very happy with the service!
Pros: Qwary has helped me to gather all my customers' feedback with an awesome UI aligned to my brand. I've been able to exceed my customer service levels since using Qwary. The UI/UX is terrific. Everything is easy to understand and anyone can start using this tool in no-time. Also, Customer Service is second to none. They are always very responsive and helpful.
Cons: Although they just announced a new Google Sheets integration, I'd like to see more native integrations with other tools such as Power BI and Integromat.
Rosa S. · General Manager · Professional Training & Coaching · September 27, 2021
If logic and decision would improve, i’m a 10.
Pros: Lots of features and templates. I like that Qwary offers more question type options.
Cons: The logic part is so difficult. You need to individually add rules and that’s so time consuming.
Armand L. · Product Manager · Marketing and Advertising · September 27, 2021
Good
Pros: The most is probably the deal we get from AppSumo
Cons: The features are still under development. Not as stable and there were some minor problems here and there.
James L. · Operations Manager · Non-Profit Organization Management · September 23, 2021
Customer service has been great and overall it’s a great value.
Pros: The video feature feels so personal for my clients as I welcome them to the survey.
Cons: I look forward to more robust ways to view and present the data.
Jessica T. · CEO · E-Learning · September 22, 2021
Very positive so far and looking forward to devling further into it.
Pros: I used Marquiz previously, which had a very attractive front end UI, but the reporting and analytics were non existent. Qwary has brought the best of both. The logic is really useful to personalise and I love the variety of question and answer types.
Cons: The URLS. A typical survey URL is [SENSITIVE CONTENT] which somewhat removed the benefit of Cname.
Robbie F. · Director · Sports · September 22, 2021
I love how flexible it is that it can be easily used as a lead form and not just limited to a survey collector.
Pros: The interface is easy to use and took me hardly 15 mins to build a 20 question form with logic jumps and updating the theme to match our branding.
Cons: Basic mathematic calculations based on answers would be great.
Jai S. · Owner · Marketing and Advertising · September 21, 2021
Disappointing.
Pros: I love that I can build video surveys with this.
Cons: I spent a ton of time trouble shooting a video survey only to have some customers still not be able to use it.
Dan S. · Marketing Director · Marketing and Advertising · September 21, 2021
We have been very happy, have migrated from Feedier, which just isn't as flexible or as pretty a front end UX/UI.
Pros: It's flat out sexy design. We needed a B2C form solution that was modern looking, and had the logic and control to get the data.
Cons: No serious cons yet, they are swamped right now and catching up on support. So the downside we've seen is their KB docs are behind the app. But chat support is generally quick.
Kurt P. · Founder · Events Services · September 21, 2021
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