Telnyx Suite

Pros: After using other VoIP application providers, Telnyx impresses me as they are more affordable, offer good call quality, and provide excellent SIP debugging tools. I was struggling with integrating an external SIP server, and their SIP debugging tools directly from the dashboard helped me see the step-by-step of the call flow.

Cons: Their account onboarding time does take a while, which is kinda of understandable as they need a human to review, but after that, things work smoothly.

Pros: he platform is easy to get started with, and the layout feels clear enough for most users. It gives a good first impression, and the documentation makes the product look capable. Telnyx seems like it could offer solid value once everything is fully set up. The pricing appears fair and the features are strong, even if the unclear onboarding flow makes it hard to know the real final cost in practice.

Cons: The biggest challenge is the onboarding and support. Verification feels inconsistent, and when something goes wrong, it is hard to get proper help. This uncertainty makes the early steps feel unstable, even if the product itself looks promising

Pros: It has a lot of mature features and abilities that make using product very powerful. Customer support is also good.

Cons: Some features require you to host code to use them, but overall no real issues with the product or service.

Pros: I really appreciate that Telnyx offers 24/7 customer support with quick and helpful responses. Their support team is knowledgeable, professional, and always ready to assist whenever I encounter an issue. The platform is also quite reliable, with clear documentation and stable APIs that make integration easier.

Cons: The approval process for certain features can take longer than expected, especially when verifying new services or account levels. It sometimes slows down project timelines because you have to wait for manual reviews or compliance checks before you can access specific tools or numbers.

Pros: A2P support is awesome, they are the only provider that replied to my emails regarding campaign rejection. Helped for two weeks until my campaign got approved.

Cons: The naming of things in the dashboard can be a bit confusing, it takes few hours to get used to, but once you do it's pretty straightforward.

Pros: I decided to go with Telnyx as there is a configuration profile set up in Unifi Talk for the service so the set up was really easy. They were very responsive when requesting new inbound numbers for my region (as they weren't available initially) and I got really good, memorable numbers. The value is really good and I'll save money compared to my previous provider.

Cons: I had an issue with one of the inbound numbers which took a while to resolve. Customer service were initially slow but once the problem was identified I got daily updates until it was resolved.

Pros: Excellent customer support team that is responsive and helpful. Their pricing is very competitive and transparent. The platform is flexible and supports custom integrations for sending and receiving SMS, which allowed us to build exactly what our customers needed.

Cons: No significant cons. The main learning curve is understanding all the available features and integration options, but their documentation and support team make it manageable.

Pros: I’ve been using Telnyx CPaaS for quite a while, and what I like the most is how intuitive and reliable the platform is. The dashboard is clean, easy to navigate, and makes managing numbers, calls, and messages simple. The support team is outstanding, they always respond quickly and provide clear, helpful answers. The setup and integration process were smooth, and everything just works as expected.

Cons: There’s honestly not much to dislike. Occasionally, documentation could go a bit deeper for some advanced features, but the support team makes up for it by providing quick and precise help whenever needed.

Pros: The tool palette is huge, everything works perfectly. Any small problem can be solved through the support team. The platform is highly recommended for developers

Cons: There is nothing I disliked. It takes some time to get an overview of all the tools and settings, but this is the nature of this field.

Pros: Telnyx was very easy to setup, offered a competitive pricing for SMS, a very responsive customer support, great dashboard and a comprehensive API access with proper documentation

Cons: The analytics can sometimes be a little hard to get around at first, but there is no missing features.

Pros: Responsive and highly competent technical support. When I encountered a complex SIP session timer issue, Ilja analyzed my traces and provided a clear diagnosis within hours. The infrastructure is rock-solid for high-volume voice applications — I run a 24/7 service with thousands of users and Telnyx handles it reliably. Pricing is transparent and competitive. Documentation is detailed enough for developers who need to dive deep into SIP configurations.

Cons: Some advanced settings (like session timer behavior) aren't immediately obvious in the portal and required support assistance to diagnose. It would be helpful to have more self-service diagnostic tools or clearer documentation around edge cases with Asterisk/FreeSWITCH interoperability. That said, support always came through when needed.

Pros: The reliability of their SIP connections and the wide variety of international phone numbers make scaling simple and efficient. Setup is smooth, and their support team is one of the best, fast, friendly, and always helpful.

Cons: The dashboard can feel a little overwhelming at first because of the many features, but once you get familiar with it, it becomes very straightforward.

Pros: The IOT SIM card and SIP signalling works well, and the API documentation seems good. It would be nice to be able to use the features of the API

Cons: Telnyx has no support capabillities. They do not respond to the "contact us" form on their website and they do not answer the phone when you call the customer support line. Eventually, you can leave a voicemail, which they will neither act upon nor will they return your call.

Pros: What I liked most about the Telnyx Suite is how easily its APIs integrate into our workflows. The documentation is clear. The setup is straightforward. The process feels seamless compared to other providers I’ve worked with. We connected our systems and saw results quickly, which shows the platform’s usability and developer-friendly design. The platform is reliable and flexible, which gives us confidence to scale communications without extra complexity. Few solutions have robust capabilities and such an easy implementation. Telnyx delivers both.

Cons: With numerous powerful options to explore, it may take some time to thoroughly understand everything the platform can do. That said, the learning curve is supported by excellent documentation and responsive support, which makes the process smooth and even valuable in the long run. Once you get familiar with the ecosystem, you realize how much flexibility and control it gives you.

Pros: In Telnyx there's always someone to answer you in the chat, not a bot. The ease of use and the number of options make it superior to Twilio. I was able to migrate my Skype number with them super easily, which is the best for me.

Cons: I haven't found anything I don't like so far. It's easy to use, and the technical support people are very patient and always helpful.

Pros: U.I. is great and VoIP services excellent. The technical support is very helpful and quick to resolve any issues.

Cons: The documentation available on the website is not always up to day. Nothing else to report so far...

Pros: The platform is very reliable and developer-friendly. The APIs are well documented, the dashboard is intuitive, and it’s easy to provision numbers or configure services without delays. Pricing is transparent and global coverage is excellent.

Cons: The learning curve can feel a bit steep at first, especially for users who are new to telecom concepts. Some advanced features could also benefit from more “plug-and-play” tutorials to speed up onboarding.

Pros: The platform is very intuitive and easy to use. After verification, setting up numbers and configuring call forwarding was straightforward. I also value the security and compliance measures, which make the service very reliable for business use.

Cons: The verification process required some extra steps at the beginning, but in the end it proved to be a positive aspect, since it shows that Telnyx takes security and compliance seriously.

Pros: Telnyx allows us to communicate with our teams in the field, allowing us to exchange photos etc in near real time. It has been a great solution for us

Cons: Not much at all really, it is stable and rarely has issues. The new portal takes a little to get used to.

Pros: The best part about Telnyx is the quality of their technical support. We were implementing their WebRTC JS SDK for in-browser calling, and their team was instrumental in getting us past a major roadblock. The support staff are not just reading from a script; they are technically proficient and can provide specific, actionable solutions quickly. Their API is robust, but it's the support that makes it usable.

Cons: The primary challenge was that some of the public-facing documentation and CDN links for the WebRTC SDK were outdated. This led to a lot of initial frustration and wasted time trying to debug a ReferenceError that was ultimately caused by a broken link. Improving documentation maintenance would make the initial developer experience much smoother.

Pros: Definitely a range of services and local country numbers availability. Last thing is reasonable pricing

Cons: Waiting for the numbers approval was too long and didn't help with the quick test. But I believe it is for security reasons.

Pros: En genral es buena plataforma para uso de telefonia ip, estoy en un curso y me gusto la simplicidad de uso.

Cons: Es una muy buena opción para trabajar con telefonía IP. Estoy tomando un curso y me ha gustado mucho lo intuitiva y fácil que es de usar.

Pros: The first time I registered with Telnyx, I immediately tried the AI ​​Assistant. I didn't expect Telnyx's AI Assistant to produce agent assistance that closely resembled a real human. Moreover, there are many models to choose from, ranging from those directly connected to Telnyx to those connected via API. They also include connections to other voice providers like elevenlabs, although I'm still trying out the voices provided by Telnyx.

Cons: At first, I had difficulty accessing the usage history for each AI Assistant call I tried. It was a bit tricky to find. It required more effort for a beginner like me. However, the assistance provided by agent Aatif in the chat box was very helpful.