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Unified Communications
https://www.capterra.com/unified-communications-software/Niches in this category - the functional product types blended into "Unified Communications" (61)
Unified Communications (UCaaS) Platform59Business VoIP & Cloud Phone System41Contact Center & Helpdesk Software25Video Conferencing & Web Meeting Software12Customer Communications Orchestration & Omnichannel Inbox9Team Chat & Business Messaging Platform8Secure Encrypted Messaging & Collaboration Platform7Employee Intranet & Digital Workplace Platform7All-in-One Team Collaboration Suite6Sales Engagement & Dialer Platform6AI Chatbot & Conversational AI Platform5Customer Communications Management (CCM) Software4Shared Inbox & Collaborative Email Platform4Microsoft Teams Voice & Direct Routing Platform4CPaaS / Messaging API Platform4Customer Service AI Agent & Automation Platform3Conversational & Messaging CRM3Employee Communication App for Frontline & Deskless Workers3Video Calling & Conferencing API/SDK3SMS & Mobile Messaging Marketing Platform3Customer Engagement & Cross-Channel Messaging Platform2Co-Browsing & Visual Customer Support Platform2Patient Engagement & Communication Platform2Carrier Softswitch & VoIP Billing Platform2Softphone & VoIP Client Application2Conversational Marketing & Chatbot Lead Capture2Conversation Intelligence & Speech Analytics2Mass Notification & Critical Event Management Platform2Employee Engagement & Survey Platform2Appointment Scheduling & Online Booking Software1CRM Software1AI Voice Agent & Voicebot Platform1Cloud AI/ML API & Developer Services1Social Media Management & AI Content Platform1Workflow Automation & BPM Platform1Virtual Office & Remote Team Presence Platform1Connected Worker & Industrial Collaboration Platform1Digital Sales Room & Buyer Engagement Platform1Work Management & Team Task Collaboration Platform1WhatsApp Business Messaging & Marketing Platform1ERP Suite1Dental & Medical Practice Management Software1Live Webinar & Virtual Training Delivery Platform1Business Continuity & Operational Resilience Platform1AI Receptionist & Virtual Phone Answering Service1Contact Center Quality Management & Workforce Optimization1WhatsApp / Messaging Channel CRM Integration1Remote IT Monitoring & Endpoint Management (RMM)1Push-to-Talk & Walkie-Talkie Communication App1Live Chat & Website Messaging Software1Auto Dialer & Outbound Call Center Platform1Call Accounting & CDR Reporting Software1Call Recording & Compliance Recording Platform1Voice Broadcasting & Robocall Platform1School-Parent Communication & Engagement App1Network Monitoring & Management Software1IP PBX & On-Premise Phone System Software1Live Captioning & Real-Time Translation Platform1Remote Patient Monitoring & Telehealth Platform1Business Management Suite for SMBs1Telecom Expense Management (TEM) Platform1
250 products6 pages scraped of 6260 in category2 sponsored24 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 1 | 3CX AdShortlist | 4.4 | 465 | - | 4.4 / 4.1 / 4.4 / 4.3 | 3CX is a unified communications solution including telephony, video conferencing, live chat and mobile apps. Get it for free! Learn more about 3CX |
| 2 | Bitrix24 AdShortlist | 4.2 | 990 | - | 4.0 / 4.0 / 4.3 / 4.2 | Bitrix24 is #1 free unified communications platform used by 15 million companies. Learn more about Bitrix24 |
| 3 | Slack Shortlist | 4.7 | 24,100 | 86% | 4.6 / 4.4 / 4.6 / 4.5 | Conversations & collaboration in one place Learn more about Slack |
| 4 | 4.6 | 14,575 | 85% | 4.6 / 4.4 / 4.5 / 4.5 | With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. Learn more about Zoom Workplace | |
| 5 | GoTo Meeting Shortlist | 4.4 | 11,526 | - | 4.4 / 4.3 / 4.4 / 4.3 | Fast, easy and reliable online meeting software trusted by millions of people everyday for real-time virtual communication. Learn more about GoTo Meeting |
| 6 | Microsoft Teams Shortlist | 4.5 | 11,012 | - | 4.4 / 4.2 / 4.4 / 4.4 | Cloud-based application developed for business communications that helps manage chat, meet, file sharing, and more. Learn more about Microsoft Teams |
| 7 | Webex Suite Shortlist | 4.4 | 7,401 | - | 4.3 / 4.2 / 4.3 / 4.2 | Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform. Learn more about Webex Suite |
| 8 | 4.2 | 2,039 | - | 4.0 / 3.8 / 4.2 / 3.9 | Web-based & AI-powered enterprise resource planning (ERP) tool that gives businesses the visibility & control needed to make decisions. Learn more about NetSuite | |
| 9 | 4.7 | 1,781 | 88% | 4.6 / 4.7 / 4.6 / 4.6 | Start for Free with LiveAgent and provide excellent customer service with the ultimate customer experience software solution. Learn more about LiveAgent | |
| 10 | Workplace from Meta Shortlist | 4.4 | 1,351 | - | 4.5 / 4.2 / 4.3 / 4.3 | Workplace makes business communication fast, fun and reliable, with features such as groups, live video and instant messaging. Learn more about Workplace from Meta |
| 11 | RingEX Shortlist | 4.2 | 1,203 | - | 4.2 / 4.0 / 4.3 / 4.1 | RingEX gives you unified access to everything you need in one robust and easy-to-navigate cloud communications system. Learn more about RingEX |
| 12 | Nextiva Shortlist | 4.6 | 916 | 84% | 4.5 / 4.6 / 4.6 / 4.5 | Nextiva is an enterprise phone system with 40+ features, 99.999% uptime reliability, and 24/7 tech support. Learn more about Nextiva |
| 13 | 4.7 | 869 | 88% | 4.8 / 4.6 / 4.6 / 4.5 | Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools. Learn more about Ringover | |
| 14 | Weave Shortlist | 4.3 | 669 | - | 4.5 / 3.9 / 4.3 / 4.1 | Appointment scheduling solution that helps businesses manage bookings, reminders, payments, email marketing, reviews and more. Learn more about Weave |
| 15 | GoTo Connect Shortlist | 4.5 | 668 | 82% | 4.4 / 4.5 / 4.5 / 4.4 | GoTo makes IT and business communication easy so its customers can do what matters most. Learn more about GoTo Connect |
| 16 | 4.6 | 647 | 84% | 4.5 / 4.6 / 4.5 / 4.3 | Lime Connect is the leading GDPR-compliant software for messaging & automation that helps businesses transform customer communication. Learn more about Lime Connect | |
| 17 | Dialpad Shortlist | 4.2 | 562 | - | 4.3 / 4.0 / 4.2 / 4.1 | Dialpad houses the latest in cloud telephony technology to provide organizations with modern communications tools. Learn more about Dialpad |
| 18 | Livestorm Shortlist | 4.7 | 398 | 92% | 4.7 / 4.5 / 4.4 / 4.4 | Livestorm is an end-to-end video engagement platform that enables you to connect, engage, and capture actionable insights in one place. Learn more about Livestorm |
| 19 | Grasshopper Shortlist | 4.3 | 358 | - | 4.4 / 4.3 / 4.2 / 4.3 | Get the perfect phone number for your small business and turn the world into our office with the Grasshopper virtual phone system. Learn more about Grasshopper |
| 20 | Flock Shortlist | 4.5 | 344 | 84% | 4.6 / 4.5 / 4.4 / 4.6 | Flock is a unified communication tool that helps you get work done, only faster! Trusted by over 32000 businesses globally. Learn more about Flock |
| 21 | 4 | 320 | - | 4.1 / 3.7 / 4.1 / 3.8 | Affordable, Easy and Reliable VoIP Phone System - Mobile Integration, Web & Video Conferencing and 40+ business critical features. Learn more about Vonage Business Communications | |
| 22 | 8x8 Work Shortlist | 4.1 | 309 | - | 4.1 / 3.7 / 4.1 / 3.9 | 8x8 Work: All-in-one collaboration hub - phone, video, messaging. Secure, unified communication for all, anytime, anywhere. Learn more about 8x8 Work |
| 23 | 4.6 | 294 | 88% | 4.7 / 4.7 / 4.6 / 4.6 | Kixie is an AI-powered revenue communications platform that enhances calling and texting for optimal performance and efficiency. Learn more about Kixie PowerCall | |
| 24 | Front Shortlist | 4.5 | 286 | 81% | 4.5 / 4.4 / 4.4 / 4.1 | How teams streamline internal and customer communication to deliver exceptional service at scale. Learn more about Front |
| 25 | 4.2 | 283 | - | 4.1 / 3.9 / 4.2 / 3.8 | MiVoice Business is a flexible, secure, and scalable unified communications, collaboration, and contact center solution. Learn more about MiVoice Business Solution |