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Unified Communications
https://www.capterra.com/unified-communications-software/Niches in this category - the functional product types blended into "Unified Communications" (61)
Unified Communications (UCaaS) Platform59Business VoIP & Cloud Phone System41Contact Center & Helpdesk Software25Video Conferencing & Web Meeting Software12Customer Communications Orchestration & Omnichannel Inbox9Team Chat & Business Messaging Platform8Secure Encrypted Messaging & Collaboration Platform7Employee Intranet & Digital Workplace Platform7All-in-One Team Collaboration Suite6Sales Engagement & Dialer Platform6AI Chatbot & Conversational AI Platform5Customer Communications Management (CCM) Software4Shared Inbox & Collaborative Email Platform4Microsoft Teams Voice & Direct Routing Platform4CPaaS / Messaging API Platform4Customer Service AI Agent & Automation Platform3Conversational & Messaging CRM3Employee Communication App for Frontline & Deskless Workers3Video Calling & Conferencing API/SDK3SMS & Mobile Messaging Marketing Platform3Customer Engagement & Cross-Channel Messaging Platform2Co-Browsing & Visual Customer Support Platform2Patient Engagement & Communication Platform2Carrier Softswitch & VoIP Billing Platform2Softphone & VoIP Client Application2Conversational Marketing & Chatbot Lead Capture2Conversation Intelligence & Speech Analytics2Mass Notification & Critical Event Management Platform2Employee Engagement & Survey Platform2Appointment Scheduling & Online Booking Software1CRM Software1AI Voice Agent & Voicebot Platform1Cloud AI/ML API & Developer Services1Social Media Management & AI Content Platform1Workflow Automation & BPM Platform1Virtual Office & Remote Team Presence Platform1Connected Worker & Industrial Collaboration Platform1Digital Sales Room & Buyer Engagement Platform1Work Management & Team Task Collaboration Platform1WhatsApp Business Messaging & Marketing Platform1ERP Suite1Dental & Medical Practice Management Software1Live Webinar & Virtual Training Delivery Platform1Business Continuity & Operational Resilience Platform1AI Receptionist & Virtual Phone Answering Service1Contact Center Quality Management & Workforce Optimization1WhatsApp / Messaging Channel CRM Integration1Remote IT Monitoring & Endpoint Management (RMM)1Push-to-Talk & Walkie-Talkie Communication App1Live Chat & Website Messaging Software1Auto Dialer & Outbound Call Center Platform1Call Accounting & CDR Reporting Software1Call Recording & Compliance Recording Platform1Voice Broadcasting & Robocall Platform1School-Parent Communication & Engagement App1Network Monitoring & Management Software1IP PBX & On-Premise Phone System Software1Live Captioning & Real-Time Translation Platform1Remote Patient Monitoring & Telehealth Platform1Business Management Suite for SMBs1Telecom Expense Management (TEM) Platform1
250 products6 pages scraped of 6260 in category2 sponsored24 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 101 | 4.8 | 20 | - | 4.8 / 4.8 / 4.6 / 4.9 | Digital Samba is European's #1 video conferencing software suite that helps businesses organise their communication environment Learn more about Digital Samba | |
| 102 | 4.7 | 20 | - | 4.5 / 4.4 / 4.5 / 4.3 | Communications and collaboration solutions to enhance workplace productivity and delight customers. Learn more about UniVoIP | |
| 103 | 4.5 | 20 | - | 4.1 / 4.0 / 4.1 / 4.5 | K-12 platform for all district/school-to-home communications including alerts, forms, DMs, attendance, payments, websites and more. Learn more about ParentSquare | |
| 104 | 4.4 | 20 | - | 4.5 / 4.6 / 4.1 / 4.5 | Symphony Communication software has 4 interconnected platforms; Messaging, Voice, Directory, Analytics. Made for financial services. Learn more about Symphony Communication | |
| 105 | 4.3 | 19 | - | 4.3 / 4.7 / 4.2 / 4.6 | Powerful mobile business phone system that works using regular cell minutes and standard smartphone WiFi calling. Learn more about OnRelay | |
| 106 | 4.1 | 19 | - | 4.3 / 4.5 / 4.1 / 3.8 | Ringio adds telephony features to your CRM for increased productivity, less manual data entry, and enhanced coaching and analytics. Learn more about Ring.io | |
| 107 | 4 | 19 | - | 4.1 / 4.1 / 3.9 / 3.8 | Cloudya offers unified communications made simple—seamless calls, video, and messaging across devices. Access your Cloudya demo today! Learn more about Cloudya | |
| 108 | 3.9 | 19 | - | 4.1 / 3.7 / 4.3 / 4.1 | Connect and centralize all your CX channels Learn more about inconnect | |
| 109 | 4.1 | 18 | - | 4.2 / 4.1 / 4.0 / 4.1 | Ring4 is a video conferencing and business phone system in the cloud. Learn more about Ring4 | |
| 110 | 4.8 | 17 | - | 4.9 / 4.8 / 4.6 / 4.4 | Live video, screen sharing and co-browsing for more efficient sales and support teams. Learn more about Apizee | |
| 111 | 3.5 | 16 | - | 3.3 / 3.1 / 3.6 / 3.9 | A host voice and collaboration tool, Comm-unity by NetFortris takes the guessing work out of how your team interacts. Learn more about Comm-unity | |
| 112 | 4.7 | 15 | - | 4.3 / 4.3 / 4.5 / 4.0 | Quadient helps companies create unified customer communications for digital & print channels managed from a single, central platform. Learn more about Quadient Inspire | |
| 113 | 5 | 14 | - | 4.9 / 4.9 / 4.9 / 5.0 | Upgrade your phone system with remote work capabilities in less than 10 minutes. Learn more about Ringotel | |
| 114 | 4.6 | 14 | - | 4.1 / 4.6 / 4.4 / 4.5 | Whether in the cloud, on-premises, or a combination, with Collaborate you can monitor, troubleshoot, alert, diagnose, test, and analyze Learn more about IR Collaborate | |
| 115 | 4.3 | 14 | - | 4.2 / 4.7 / 4.4 / 4.3 | Simplify UC&C management without losing functionality or visibility. Works Across All Switch and PBX Types Learn more about eXsight | |
| 116 | 4.3 | 14 | - | 4.2 / 3.4 / 4.6 / 3.9 | Text, voice & video chat API for building scalable, secure, and modern chat apps for mobile and web that drive user-to-user engagement Learn more about CometChat | |
| 117 | 4.8 | 13 | - | 4.5 / 4.8 / 4.3 / 4.4 | Provisioning software that's so easy to use, even your help desk can pitch in and take on day-to-day tasks without messing things up. Learn more about ZIRO | |
| 118 | 4.5 | 13 | - | 4.6 / 4.5 / 4.5 / 4.6 | Modern-day business communications. All your calls, numbers & features in powerful desktop, web & mobile apps. No contract Learn more about CircleLoop | |
| 119 | 4.1 | 13 | - | 4.5 / 4.0 / 4.4 / 4.3 | Omnichannel customer interaction platform with AI self-service and agent-assisted capabilities on-cloud and on-premise Learn more about Intalk.io | |
| 120 | 3.8 | 13 | - | 4.0 / 3.8 / 3.9 / 4.3 | Future proof your business communications with the pascom cloud phone system. Learn more about Pascom Cloud | |
| 121 | 4.7 | 12 | - | 4.6 / 4.8 / 4.7 / 4.6 | VIS, integrated with the Cisco CUCM platform, is the ideal solution for companies that want to use innovative technologies. Learn more about VIS Centralino in Cloud | |
| 122 | 4.6 | 11 | - | 4.7 / 4.6 / 4.5 / 4.6 | WorkHub Connect is a team video conferencing tool that helps you stay connected with internal team members and external contacts. Learn more about WorkHub Connect | |
| 123 | 4.3 | 11 | - | 4.2 / 4.3 / 4.2 / 4.3 | Placetel is a business communications solution with telephony, messaging, meetings & smart automation. Trusted by 40,000 companies. Learn more about Placetel | |
| 124 | 4.8 | 10 | - | 4.7 / 5.0 / 4.4 / 4.8 | With SkySwitch, resellers can offer their end-users communication and collaboration services with ease even if they are not experts. Learn more about SkySwitch | |
| 125 | 4.8 | 10 | - | 4.8 / 5.0 / 4.6 / 4.7 | Cloud Video Real-time Communications with high-quality transactional channels for existing IP Contact Centers. Learn more about Video RTC |