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Unified Communications

https://www.capterra.com/unified-communications-software/
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Niches in this category - the functional product types blended into "Unified Communications" (61)

Unified Communications (UCaaS) Platform59Business VoIP & Cloud Phone System41Contact Center & Helpdesk Software25Video Conferencing & Web Meeting Software12Customer Communications Orchestration & Omnichannel Inbox9Team Chat & Business Messaging Platform8Secure Encrypted Messaging & Collaboration Platform7Employee Intranet & Digital Workplace Platform7All-in-One Team Collaboration Suite6Sales Engagement & Dialer Platform6AI Chatbot & Conversational AI Platform5Customer Communications Management (CCM) Software4Shared Inbox & Collaborative Email Platform4Microsoft Teams Voice & Direct Routing Platform4CPaaS / Messaging API Platform4Customer Service AI Agent & Automation Platform3Conversational & Messaging CRM3Employee Communication App for Frontline & Deskless Workers3Video Calling & Conferencing API/SDK3SMS & Mobile Messaging Marketing Platform3Customer Engagement & Cross-Channel Messaging Platform2Co-Browsing & Visual Customer Support Platform2Patient Engagement & Communication Platform2Carrier Softswitch & VoIP Billing Platform2Softphone & VoIP Client Application2Conversational Marketing & Chatbot Lead Capture2Conversation Intelligence & Speech Analytics2Mass Notification & Critical Event Management Platform2Employee Engagement & Survey Platform2Appointment Scheduling & Online Booking Software1CRM Software1AI Voice Agent & Voicebot Platform1Cloud AI/ML API & Developer Services1Social Media Management & AI Content Platform1Workflow Automation & BPM Platform1Virtual Office & Remote Team Presence Platform1Connected Worker & Industrial Collaboration Platform1Digital Sales Room & Buyer Engagement Platform1Work Management & Team Task Collaboration Platform1WhatsApp Business Messaging & Marketing Platform1ERP Suite1Dental & Medical Practice Management Software1Live Webinar & Virtual Training Delivery Platform1Business Continuity & Operational Resilience Platform1AI Receptionist & Virtual Phone Answering Service1Contact Center Quality Management & Workforce Optimization1WhatsApp / Messaging Channel CRM Integration1Remote IT Monitoring & Endpoint Management (RMM)1Push-to-Talk & Walkie-Talkie Communication App1Live Chat & Website Messaging Software1Auto Dialer & Outbound Call Center Platform1Call Accounting & CDR Reporting Software1Call Recording & Compliance Recording Platform1Voice Broadcasting & Robocall Platform1School-Parent Communication & Engagement App1Network Monitoring & Management Software1IP PBX & On-Premise Phone System Software1Live Captioning & Real-Time Translation Platform1Remote Patient Monitoring & Telehealth Platform1Business Management Suite for SMBs1Telecom Expense Management (TEM) Platform1
250 products6 pages scraped of 6260 in category2 sponsored24 shortlisted
#ProductRatingReviewsRecEase / Svc / Feat / ValueDescription
176
Hosted Contact Center
52-5.0 / 5.0 / 5.0 / 5.0Maximize productivity, streamline agent workflows with our data-driven, AI-powered omnichannel contact center platform. Learn more about Hosted Contact Center
177
iPlum
52-4.5 / 5.0 / 4.5 / 5.0iPlum is a HIPAA-compliant mobile app that enables professionals to securely call, text, leave voicemails, and use phone extensions. Learn more about iPlum
178
Kaleyra
4.52-3.5 / 3.5 / 3.5 / 3.5Cloud-native CPaaS enabling programmable messaging, voice, video, and AI-driven customer engagement via APIs. Learn more about Kaleyra
179
VoIP Business Digital Voice
4.52-5.0 / 5.0 / 5.0 / 5.0Secure cloud-based VoIP communications solution offering a native mobile app and online dashboard, plus support for desk phones. Learn more about VoIP Business Digital Voice
180
Hibot
4.52-4.5 / 5.0 / 4.0 / 4.0All your WhatsApp, Facebook Messenger and Instagram chats on a single platform, balancing between multiple agents. Learn more about Hibot
181
Ikonix Unified Messaging Suite
42-4.5 / 4.0 / 4.0 / 3.0The IUMS is a bundle of solutions for an integrated, comprehensive communication tech stack, from radio paging to smartphone apps. Learn more about Ikonix Unified Messaging Suite
182
PerfectServe
42-4.0 / 4.0 / 4.5 / 3.0PerfectServe accelerates speed to care by optimizing provider schedules, streamlining clinical communication, and engaging patients. Learn more about PerfectServe
183
H2CommandCentre
51-4.0 / 5.0 / 5.0 / 4.0Everything you need to manage your emergency regardless of the industry or location you work in. Learn more about H2CommandCentre
184
CloudConnect
51-5.0 / 5.0 / 5.0 / 4.0Web conferencing solution that helps organizations manage business calls through audio/video conferencing and broadcasting. Learn more about CloudConnect
185
SalesCaptain
51-4.0 / 5.0 / 4.0 / 5.0SalesCaptain unifies calls, texts, and social chat, and offers a no-code AI agent builder to automate and streamline communication. Learn more about SalesCaptain
186
EveryDay Voip
51-5.0 / 5.0 / 5.0 / 5.0Easy-To-Use VoIP Phone Service. Work Anywhere. Feature Rich. Reduce Business Costs. Packages Tailored To Your Needs. Learn more about EveryDay Voip
187
Enreach Omnichannel
51-5.0 / 5.0 / 5.0 / 5.0Cloud-based and AI-enabled software managing customer communication channels like phone, chat, email, and SMS on one platform. Learn more about Enreach Omnichannel
188
Smiddle Webex to CCE Connector
51-5.0 / 5.0 / 5.0 / 5.0Our product allows customers to initiate calls from the mobile app or website to your contact center using your Webex. Learn more about Smiddle Webex to CCE Connector
189
Voyant
51-5.0 / 5.0 / 5.0 / 5.0Unified communications solution that helps businesses manage inbound/outbound calling, track dialer traffic, record calls, and more. Learn more about Voyant
190
OpenTouch Enterprise Cloud
51-5.0 / 5.0 / 5.0 / 4.0Unified communications solution that helps businesses with instant messaging, call recording, content sharing & other functionalities. Learn more about OpenTouch Enterprise Cloud
191
Alarm Control Center
51-5.0 / 5.0 / 5.0 / 5.0The alarm management system transmits messages reliably from control technology systems to the responsible staff via many end devices. Learn more about Alarm Control Center
192
MiaRec
51-5.0 / 5.0 / 5.0 / 5.0MiaRec helps contact centers automate and scale quality management and compliance processes using voice analytics and Voice AI. Learn more about MiaRec
193
metricVOICE
51-5.0 / 5.0 / 5.0 / 5.0metricVOICE by Fastmetrics. Hosted VoIP & UCaaS starting from $15 per month. LIVE email and phone support in the Bay Area. Learn more about metricVOICE
194
CommandLink UCaaS
51-5.0 / 5.0 / 5.0 / 5.0Leverage the most advanced call technology to dazzle your audience with features that make your life and their life better. Learn more about CommandLink UCaaS
195
Star2Star
51-5.0 / 5.0 / 5.0 / 5.0Cloud based unified communications software that provides businesses with tools for managing collaboration, VOIP, and customer service. Learn more about Star2Star
196
Blueface Unified Communications
51-5.0 / 5.0 / 5.0 / 5.0Blueface offers Unified Communications as a Service and includes Softphone, Video, Recording, Hunting and 60+ more UCaaS features. Learn more about Blueface Unified Communications
197
GoCo
41-5.0 / 5.0 / 4.0 / 4.0GoCo Collaboration with Cisco Webex makes teamwork simpler with the best of a cloud business phone and complete collaboration platform. Learn more about GoCo
198
Orbox
41-3.0 / 4.0 / 3.0 / 0.0This solution was developed to increase productivity and reduce costs associated with communications. Learn more about Orbox
199
UNIVERGE BLUE CONNECT
31-3.0 / 3.0 / 4.0 / 3.0Unified communication system that helps entrepreneurs improve existing workstyle reforms and optimize operational output using automated enterprise-grade solutions. Learn more about UNIVERGE BLUE CONNECT
200
Fonvirtual Call Center
31-3.0 / 3.0 / 3.0 / 3.0A Call center software is a telephone system that manages efficiently a big amount of calls online, providing the best customer service Learn more about Fonvirtual Call Center