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Unified Communications
https://www.capterra.com/unified-communications-software/Niches in this category - the functional product types blended into "Unified Communications" (61)
Unified Communications (UCaaS) Platform59Business VoIP & Cloud Phone System41Contact Center & Helpdesk Software25Video Conferencing & Web Meeting Software12Customer Communications Orchestration & Omnichannel Inbox9Team Chat & Business Messaging Platform8Secure Encrypted Messaging & Collaboration Platform7Employee Intranet & Digital Workplace Platform7All-in-One Team Collaboration Suite6Sales Engagement & Dialer Platform6AI Chatbot & Conversational AI Platform5Customer Communications Management (CCM) Software4Shared Inbox & Collaborative Email Platform4Microsoft Teams Voice & Direct Routing Platform4CPaaS / Messaging API Platform4Customer Service AI Agent & Automation Platform3Conversational & Messaging CRM3Employee Communication App for Frontline & Deskless Workers3Video Calling & Conferencing API/SDK3SMS & Mobile Messaging Marketing Platform3Customer Engagement & Cross-Channel Messaging Platform2Co-Browsing & Visual Customer Support Platform2Patient Engagement & Communication Platform2Carrier Softswitch & VoIP Billing Platform2Softphone & VoIP Client Application2Conversational Marketing & Chatbot Lead Capture2Conversation Intelligence & Speech Analytics2Mass Notification & Critical Event Management Platform2Employee Engagement & Survey Platform2Appointment Scheduling & Online Booking Software1CRM Software1AI Voice Agent & Voicebot Platform1Cloud AI/ML API & Developer Services1Social Media Management & AI Content Platform1Workflow Automation & BPM Platform1Virtual Office & Remote Team Presence Platform1Connected Worker & Industrial Collaboration Platform1Digital Sales Room & Buyer Engagement Platform1Work Management & Team Task Collaboration Platform1WhatsApp Business Messaging & Marketing Platform1ERP Suite1Dental & Medical Practice Management Software1Live Webinar & Virtual Training Delivery Platform1Business Continuity & Operational Resilience Platform1AI Receptionist & Virtual Phone Answering Service1Contact Center Quality Management & Workforce Optimization1WhatsApp / Messaging Channel CRM Integration1Remote IT Monitoring & Endpoint Management (RMM)1Push-to-Talk & Walkie-Talkie Communication App1Live Chat & Website Messaging Software1Auto Dialer & Outbound Call Center Platform1Call Accounting & CDR Reporting Software1Call Recording & Compliance Recording Platform1Voice Broadcasting & Robocall Platform1School-Parent Communication & Engagement App1Network Monitoring & Management Software1IP PBX & On-Premise Phone System Software1Live Captioning & Real-Time Translation Platform1Remote Patient Monitoring & Telehealth Platform1Business Management Suite for SMBs1Telecom Expense Management (TEM) Platform1
250 products6 pages scraped of 6260 in category2 sponsored24 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 151 | 3.5 | 6 | - | 3.7 / 3.6 / 3.7 / 3.8 | New phone system for small businesses. Great for virtual offices. Available in the browser, iOS, and Android. Learn more about Ringblaze | |
| 152 | 5 | 5 | - | 4.6 / 5.0 / 4.8 / 4.8 | An integrated softswitch and billing platform which enables telecom providers to provide and monetize VoIP and UC services. Learn more about PortaSwitch | |
| 153 | 5 | 5 | - | 4.8 / 5.0 / 4.4 / 5.0 | Run your business phone system on the cloud with secure calling, unified communications, and centralized management. Learn more about Yeastar Cloud PBX | |
| 154 | 4.8 | 5 | - | 4.8 / 5.0 / 4.8 / 4.8 | Notifyre provides a pay-as-you-go unified messaging solution for online SMS and Fax. Outstanding value receive fax plans are available. Learn more about Notifyre | |
| 155 | 4.4 | 5 | - | 4.2 / 4.0 / 4.4 / 3.3 | Cisco Unified Contact Center Express provides an interactive voice response (IVR) ports that is easy to deploy and manage. Learn more about Cisco Unified Contact Center Express | |
| 156 | 4.4 | 5 | - | 4.4 / 4.6 / 4.2 / 4.2 | Integrate multi-agents and chatbots to streamline communication with your customers across different channels on a single platform Learn more about Broadcaster BOT | |
| 157 | 4 | 5 | - | 3.6 / 3.5 / 4.4 / 4.0 | Cloud-based UC solution that helps businesses streamline all productivity, collaboration & integration related processes. Learn more about OfficeSuite UC | |
| 158 | 3.8 | 5 | - | 4.6 / 4.0 / 4.0 / 3.7 | Cross-platform UC client for desktop and mobile that enables service delivery over broadband fixed-line and wireless networks. Learn more about Accession Communicator | |
| 159 | 5 | 4 | - | 4.8 / 5.0 / 4.8 / 4.5 | Lets businesses and developers embed voice & video communication into their apps in minutes. Learn more about Voximplant Platform | |
| 160 | 5 | 4 | - | 4.8 / 5.0 / 5.0 / 5.0 | Tragofone is a white-label VoIP softphone, enabling HD audio & video calls, chats, and integrations on desktop and mobile devices. Learn more about Tragofone | |
| 161 | 4.3 | 4 | - | 4.0 / 4.3 / 4.3 / 4.7 | Elixir Cloud is the modern, scalable CCM platform for reaching more people with better comms — and way less effort. Learn more about Elixir Cloud | |
| 162 | 4.3 | 4 | - | 4.3 / 3.8 / 4.8 / 3.5 | NFON unifies AI-driven, omnichannel communications for seamless customer service- secure, scalable, and future-ready. Start now! Learn more about NFON Contact Center | |
| 163 | 5 | 3 | - | 5.0 / 5.0 / 5.0 / 5.0 | LEX Reception provides a complete legal reception solution for legal intake, call answering, appointment setting, and more. Learn more about LEX Reception | |
| 164 | 4.7 | 3 | - | 4.7 / 5.0 / 4.3 / 4.7 | IP cloud communication system for small and medium-sized companies, easy to use and adaptable to your processes and tools. Learn more about Ublux | |
| 165 | 4.7 | 3 | - | 5.0 / 4.3 / 4.7 / 4.7 | FCI CCM’s VARTA platform offers AI-driven, compliant, and personalized customer communication for banks, driving engagement and growth. Learn more about VARTA | |
| 166 | 4.7 | 3 | - | 4.3 / 5.0 / 5.0 / 4.7 | Azuba's CCM Platform provides communication solutions that can be tailored to healthcare & other industries. Learn more about Azuba CCM Platform | |
| 167 | 4.3 | 3 | - | 4.7 / 4.3 / 4.7 / 4.3 | DaVinci is a flexible contact center platform that integrates contact center vendors and features that elevate performance. Learn more about DaVinci | |
| 168 | 3.7 | 3 | - | 3.7 / 3.3 / 3.3 / 3.7 | Call center solution that helps businesses manage call routing, recording, queues, transfers, forwarding and more. Learn more about Pulse | |
| 169 | 3 | 3 | - | 3.7 / 3.0 / 3.7 / 3.0 | Tresta is a virtual phone system and mobile app that turns any smartphone into your business phone. Learn more about Tresta | |
| 170 | 5 | 2 | - | 5.0 / 4.5 / 4.5 / 5.0 | Sociabble is an all-in-one platform for communication, intranet, knowledge management, employee advocacy, and engagement. Learn more about Sociabble | |
| 171 | 5 | 2 | - | 5.0 / 4.5 / 5.0 / 5.0 | A messaging app that does more than messaging. It combines messaging, task management, networking & lead generation in one platform. Learn more about Arkchat | |
| 172 | 5 | 2 | - | 5.0 / 5.0 / 5.0 / 5.0 | pimentaCHAT is a unified collaboration and communication (UCC) tool for companies, educational institutions, associations and churches. Learn more about pimentaCHAT | |
| 173 | 5 | 2 | - | 5.0 / 5.0 / 5.0 / 5.0 | OneVoice elegantly makes voice communications visual with high quality transcription of audio to text with language translation. Learn more about OneVoice | |
| 174 | 5 | 2 | - | 5.0 / 5.0 / 5.0 / 5.0 | SureTel is starting a digital voice revolution. Why would you want to pay for idle phones when you can just pay for the active lines. Learn more about SureTel | |
| 175 | 5 | 2 | - | 5.0 / 5.0 / 4.5 / 5.0 | Global Office Data Hub is a communications and task management solution that is simple, intuitive yet powerful. Learn more about GO Data Hub |