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Unified Communications
https://www.capterra.com/unified-communications-software/Niches in this category - the functional product types blended into "Unified Communications" (61)
Unified Communications (UCaaS) Platform59Business VoIP & Cloud Phone System41Contact Center & Helpdesk Software25Video Conferencing & Web Meeting Software12Customer Communications Orchestration & Omnichannel Inbox9Team Chat & Business Messaging Platform8Secure Encrypted Messaging & Collaboration Platform7Employee Intranet & Digital Workplace Platform7All-in-One Team Collaboration Suite6Sales Engagement & Dialer Platform6AI Chatbot & Conversational AI Platform5Customer Communications Management (CCM) Software4Shared Inbox & Collaborative Email Platform4Microsoft Teams Voice & Direct Routing Platform4CPaaS / Messaging API Platform4Customer Service AI Agent & Automation Platform3Conversational & Messaging CRM3Employee Communication App for Frontline & Deskless Workers3Video Calling & Conferencing API/SDK3SMS & Mobile Messaging Marketing Platform3Customer Engagement & Cross-Channel Messaging Platform2Co-Browsing & Visual Customer Support Platform2Patient Engagement & Communication Platform2Carrier Softswitch & VoIP Billing Platform2Softphone & VoIP Client Application2Conversational Marketing & Chatbot Lead Capture2Conversation Intelligence & Speech Analytics2Mass Notification & Critical Event Management Platform2Employee Engagement & Survey Platform2Appointment Scheduling & Online Booking Software1CRM Software1AI Voice Agent & Voicebot Platform1Cloud AI/ML API & Developer Services1Social Media Management & AI Content Platform1Workflow Automation & BPM Platform1Virtual Office & Remote Team Presence Platform1Connected Worker & Industrial Collaboration Platform1Digital Sales Room & Buyer Engagement Platform1Work Management & Team Task Collaboration Platform1WhatsApp Business Messaging & Marketing Platform1ERP Suite1Dental & Medical Practice Management Software1Live Webinar & Virtual Training Delivery Platform1Business Continuity & Operational Resilience Platform1AI Receptionist & Virtual Phone Answering Service1Contact Center Quality Management & Workforce Optimization1WhatsApp / Messaging Channel CRM Integration1Remote IT Monitoring & Endpoint Management (RMM)1Push-to-Talk & Walkie-Talkie Communication App1Live Chat & Website Messaging Software1Auto Dialer & Outbound Call Center Platform1Call Accounting & CDR Reporting Software1Call Recording & Compliance Recording Platform1Voice Broadcasting & Robocall Platform1School-Parent Communication & Engagement App1Network Monitoring & Management Software1IP PBX & On-Premise Phone System Software1Live Captioning & Real-Time Translation Platform1Remote Patient Monitoring & Telehealth Platform1Business Management Suite for SMBs1Telecom Expense Management (TEM) Platform1
250 products6 pages scraped of 6260 in category2 sponsored24 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 126 | 4.8 | 10 | - | 4.7 / 4.9 / 4.9 / 4.7 | XM Connect delivers enterprise-class Unified Communications applications that empower individuals, teams, and organizations. Learn more about XM Connect | |
| 127 | 4.8 | 10 | - | 4.7 / 4.8 / 4.8 / 4.7 | Cloud-based solution that lets users manage corporate communications and customer service contact centers from a single place. Learn more about HiperMe! | |
| 128 | 4.7 | 10 | - | 4.7 / 5.0 / 4.7 / 4.9 | Cloud Softphone is a white label UCaaS Platform powered by Acrobits, that allows CSPs to create new apps for their customers. Learn more about Cloud Softphone | |
| 129 | 4.2 | 10 | - | 3.4 / 3.5 / 3.6 / 3.4 | UCx with Webex is a unified communications solution that lets users conduct video meetings, make calls, send instant messages and more. Learn more about UCx | |
| 130 | 5 | 9 | - | 5.0 / 4.4 / 4.8 / 4.6 | Monitoring • Analytics • Reporting • Recording • Queue, Device and DID Management Learn more about MAF ICIMS | |
| 131 | 5 | 9 | - | 5.0 / 5.0 / 4.8 / 5.0 | An easy to use HIPAA compliant software that streamlines communication across your team and partner organizations Learn more about Hucu.ai | |
| 132 | 5 | 9 | - | 5.0 / 5.0 / 4.8 / 4.7 | AI-first omnichannel messaging platform that unifies customer chats and automates conversations Learn more about Zaapi | |
| 133 | 4.9 | 9 | - | 4.8 / 4.9 / 4.9 / 4.8 | Web-based communication platform that helps marketers create campaigns via drag and drop interface, send updates on WhatsApp, and more. Learn more about AIO | |
| 134 | 4.9 | 9 | - | 4.9 / 4.9 / 4.6 / 5.0 | As a telecom operator and cloud software vendor, we empower Customer Service & Sales teams to effectively handle all interactions. Learn more about Diabolocom | |
| 135 | 4.8 | 9 | - | 4.8 / 4.5 / 4.8 / 4.9 | Unify your team with IPFone & Webex: crystal-clear calls, HD video, and secure collaboration, all in one scalable solution. Learn more about IPFone with Webex | |
| 136 | 4.8 | 9 | - | 5.0 / 4.9 / 4.7 / 4.8 | Leading cloud communications provider for global enterprise and mission-critical messaging with low-code and no-code implementation. Learn more about Soprano | |
| 137 | 4.3 | 9 | - | 4.6 / 4.6 / 4.2 / 4.5 | Swit is a company-wide team collaboration platform, which seamlessly combines team CHAT and TASK management in one convenient place. Learn more about Swit | |
| 138 | 4.9 | 8 | - | 4.8 / 5.0 / 4.8 / 4.8 | InGenius connects telephone systems into leading CRMs to provide a single pane of glass for blended and phone agents. Learn more about InGenius | |
| 139 | 5 | 7 | - | 5.0 / 5.0 / 5.0 / 5.0 | Tinkle is the smarter business phone system with no setup fees, line rental or contracts and a host of easy to use on-demand features. Learn more about Tinkle | |
| 140 | 4.9 | 7 | - | 5.0 / 4.8 / 4.9 / 5.0 | Cloud PBX for Full Collaboration and Contact Center integrated with Microsoft Teams and Google Workspace Learn more about Callbox | |
| 141 | 4.9 | 7 | - | 4.7 / 5.0 / 4.4 / 4.7 | Engage your customers through popular messaging channels, SMS and voice calls via the Single Communications Platform by CM.com. Learn more about CM.com Communications Platform | |
| 142 | 4.7 | 7 | - | 4.3 / 4.3 / 4.7 / 4.4 | Simple UC infrastructure for IT stuff and end users. Compatible with a variety of systems including Open SIP and Microsoft Lync. Learn more about Polycom UC Software | |
| 143 | 4.6 | 7 | - | 4.9 / 4.9 / 4.6 / 4.6 | Teams.cc is a simple and fast AI-powered team chat platform that allows teams of all sizes to connect and work more effectively. Learn more about Teams.cc | |
| 144 | 4.4 | 7 | - | 4.1 / 4.3 / 3.9 / 4.3 | Luware Nimbus is a Microsoft-certified, Teams-native CX solution that unifies communication, workflows, and interactions in one hub. Learn more about Luware Nimbus | |
| 145 | 4.4 | 7 | - | 4.4 / 5.0 / 4.6 / 4.1 | Get enterprise-level VoIP features with no hidden costs or fees with ITC Cloud. Learn more about ITC Cloud | |
| 146 | 4.4 | 7 | - | 4.3 / 4.4 / 4.4 / 4.4 | 4Voice focuses on delivering high-quality and affordable phone service to small and medium-sized businesses throughout North America. Learn more about 4Voice | |
| 147 | 4.8 | 6 | - | 4.8 / 5.0 / 4.8 / 5.0 | Complete cloud phone and voice broadcasting solutions starting at only $12 per month. Free trials available. Learn more about VoiceShot | |
| 148 | 4.8 | 6 | - | 4.3 / 5.0 / 4.3 / 4.3 | Easily facilitate feedback in the moment & on demand with Bluepulse, an always-on feedback channel to connect with your employees. Learn more about Bluepulse | |
| 149 | 4.5 | 6 | - | 4.7 / 4.0 / 4.0 / 4.6 | Unified communication as a service (UCaaS) and communication platform as a service (CPaaS). Learn more about Rainbow | |
| 150 | 4.3 | 6 | - | 4.7 / 4.3 / 4.7 / 4.2 | Aline is a cloud-based, VoIP phone system that makes your business more efficient and easier to manage. Learn more about Aline |