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Unified Communications
https://www.capterra.com/unified-communications-software/Niches in this category - the functional product types blended into "Unified Communications" (61)
Unified Communications (UCaaS) Platform59Business VoIP & Cloud Phone System41Contact Center & Helpdesk Software25Video Conferencing & Web Meeting Software12Customer Communications Orchestration & Omnichannel Inbox9Team Chat & Business Messaging Platform8Secure Encrypted Messaging & Collaboration Platform7Employee Intranet & Digital Workplace Platform7All-in-One Team Collaboration Suite6Sales Engagement & Dialer Platform6AI Chatbot & Conversational AI Platform5Customer Communications Management (CCM) Software4Shared Inbox & Collaborative Email Platform4Microsoft Teams Voice & Direct Routing Platform4CPaaS / Messaging API Platform4Customer Service AI Agent & Automation Platform3Conversational & Messaging CRM3Employee Communication App for Frontline & Deskless Workers3Video Calling & Conferencing API/SDK3SMS & Mobile Messaging Marketing Platform3Customer Engagement & Cross-Channel Messaging Platform2Co-Browsing & Visual Customer Support Platform2Patient Engagement & Communication Platform2Carrier Softswitch & VoIP Billing Platform2Softphone & VoIP Client Application2Conversational Marketing & Chatbot Lead Capture2Conversation Intelligence & Speech Analytics2Mass Notification & Critical Event Management Platform2Employee Engagement & Survey Platform2Appointment Scheduling & Online Booking Software1CRM Software1AI Voice Agent & Voicebot Platform1Cloud AI/ML API & Developer Services1Social Media Management & AI Content Platform1Workflow Automation & BPM Platform1Virtual Office & Remote Team Presence Platform1Connected Worker & Industrial Collaboration Platform1Digital Sales Room & Buyer Engagement Platform1Work Management & Team Task Collaboration Platform1WhatsApp Business Messaging & Marketing Platform1ERP Suite1Dental & Medical Practice Management Software1Live Webinar & Virtual Training Delivery Platform1Business Continuity & Operational Resilience Platform1AI Receptionist & Virtual Phone Answering Service1Contact Center Quality Management & Workforce Optimization1WhatsApp / Messaging Channel CRM Integration1Remote IT Monitoring & Endpoint Management (RMM)1Push-to-Talk & Walkie-Talkie Communication App1Live Chat & Website Messaging Software1Auto Dialer & Outbound Call Center Platform1Call Accounting & CDR Reporting Software1Call Recording & Compliance Recording Platform1Voice Broadcasting & Robocall Platform1School-Parent Communication & Engagement App1Network Monitoring & Management Software1IP PBX & On-Premise Phone System Software1Live Captioning & Real-Time Translation Platform1Remote Patient Monitoring & Telehealth Platform1Business Management Suite for SMBs1Telecom Expense Management (TEM) Platform1
250 products6 pages scraped of 6260 in category2 sponsored24 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 76 | 5 | 41 | - | 4.9 / 4.8 / 4.8 / 4.9 | Chaty is designed to help employees connect with customers on various messaging applications like WhatsApp, Facebook Messenger & more. Learn more about Chaty | |
| 77 | 4 | 40 | - | 4.1 / 4.0 / 3.9 / 3.7 | AI-powered communications platform with deep CRM integration, real-time coaching, and hyperscale AWS infrastructure. Learn more about CloudCall | |
| 78 | 4.5 | 39 | - | 4.6 / 4.6 / 4.5 / 4.5 | Spanish-language business telephony in the cloud that allows companies to communicate easily at a low cost. Learn more about WeKall | |
| 79 | 4.7 | 38 | - | 4.4 / 4.7 / 4.6 / 4.5 | Power your business with the award-winning Talk and Text service by VirtualPBX. Save up to 80% off VoIP today! Starting at $18/mo! Learn more about VirtualPBX | |
| 80 | 4.5 | 35 | - | 4.7 / 4.8 / 4.6 / 4.5 | Streamlined and secure UC with Telzio offers advanced collaboration tools, promoting eco-friendly and efficient business operations Learn more about Telzio | |
| 81 | 4.5 | 35 | - | 4.5 / 4.2 / 4.3 / 4.3 | Unified communications platform with voice, video, messaging, file sharing, and AI features in one app. Learn more about PanTerra Streams | |
| 82 | 3.6 | 35 | - | 4.0 / 3.2 / 3.6 / 3.5 | Full-featured cloud phone system that allows businesses to accept calls and texts on mobile and stationary devices. Learn more about Line2 Pro | |
| 83 | 4.7 | 34 | - | 4.9 / 4.6 / 4.7 / 4.5 | Our SMS API is a fast, customizable program designed to fit your company's needs by reliably sending and receiving messages globally. Learn more about SMS API | |
| 84 | 4.4 | 34 | - | 4.2 / 4.0 / 4.3 / 4.3 | Spruce is a simple and powerful way for patients, healthcare providers, and other partners in health to connect and communicate. Learn more about Spruce | |
| 85 | 4.4 | 34 | - | 4.8 / 4.4 / 4.1 / 3.9 | The internal communication tool that reaches 100% of employees in the company. Available in App, Web and Touch Screen format. Learn more about Steeple | |
| 86 | 4.3 | 34 | - | 4.6 / 4.2 / 4.2 / 3.9 | Haiilo brings unified internal communication, employee engagement, and knowledge sharing into one intuitive platform. Learn more about Haiilo | |
| 87 | 4.4 | 31 | - | 4.1 / 4.1 / 4.2 / 4.3 | VidyoConnect is a meeting solution for team collaboration that speeds alignment across your enterprise. Learn more about VidyoConnect | |
| 88 | 4.7 | 30 | - | 4.8 / 4.6 / 4.7 / 4.7 | A simply powerful AI-driven contact center software. Every interaction, a human connection. Learn more about Voiso | |
| 89 | 4.4 | 30 | - | 4.4 / 4.3 / 4.3 / 4.1 | Stay connected with a high quality and reliable cloud-based unified communications platform, including phone, SMS, video, and chat. Learn more about BroadVoice Cloud PBX | |
| 90 | 4.3 | 30 | - | 4.2 / 4.0 / 4.1 / 4.0 | Designed for Small & Growing Businesses! Get Your Business Phone Number & Start Receiving Calls Today! Learn more about Talkroute | |
| 91 | 4.5 | 27 | - | 4.7 / 4.4 / 4.5 / 4.7 | Zoho Workplace is a collaboration suite that combines email, file storage, chat, office applications, and conferencing tools. Learn more about Zoho Workplace | |
| 92 | 4.8 | 23 | - | 4.8 / 4.7 / 4.6 / 4.2 | Liberty Converse CX, the next-generation AI-powered contact centre solution that redefines how businesses engage with their customers. Learn more about Liberty Converse | |
| 93 | 4.6 | 23 | - | 4.6 / 4.3 / 4.2 / 4.3 | Built for global enterprises, Unily is the employee experience platform that enables organizations to move faster. Learn more about Unily | |
| 94 | 4.5 | 23 | - | 4.8 / 4.2 / 4.6 / 4.5 | Engage Voice is a reliable, flexible, and intuitive outbound and blended cloud platform. Learn more about RingCentral Engage Voice | |
| 95 | 4.5 | 22 | - | 4.4 / 4.5 / 4.5 / 4.6 | Connect with prospects and clients through a user-friendly appointment scheduling experience and fully branded video meetings. Learn more about Pexip Engage | |
| 96 | 4.9 | 21 | - | 4.8 / 5.0 / 4.6 / 4.6 | A cloud voice & management platform for Teams Phone & Webex. Manage, assign, integrate & automate all in one platform. Learn more about Callroute | |
| 97 | 4.7 | 21 | - | 4.3 / 4.6 / 4.4 / 4.5 | Reachify is restaurant phone technology with options for automations, text messaging, missed call automation, and so much more. Learn more about Reachify | |
| 98 | 4.5 | 21 | - | 4.3 / 4.4 / 4.4 / 4.1 | Cloud-based call center software that enables team members to offers phone support to customers. Learn more about Zendesk Talk | |
| 99 | 4 | 21 | - | 3.8 / 4.1 / 3.9 / 3.7 | Evolve IPs cloud-compliant omnichannel contact center provides businesses with access to broad range of enterprise-grade features. Learn more about Contact Center as a Service (CCaaS) | |
| 100 | 3.9 | 21 | - | 4.0 / 4.4 / 4.0 / 4.3 | Net2phone is growing unified communications provider helping businesses drive smarter conversations to grow businesses. Learn more about net2phone |