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Unified Communications
https://www.capterra.com/unified-communications-software/Niches in this category - the functional product types blended into "Unified Communications" (61)
Unified Communications (UCaaS) Platform59Business VoIP & Cloud Phone System41Contact Center & Helpdesk Software25Video Conferencing & Web Meeting Software12Customer Communications Orchestration & Omnichannel Inbox9Team Chat & Business Messaging Platform8Secure Encrypted Messaging & Collaboration Platform7Employee Intranet & Digital Workplace Platform7All-in-One Team Collaboration Suite6Sales Engagement & Dialer Platform6AI Chatbot & Conversational AI Platform5Customer Communications Management (CCM) Software4Shared Inbox & Collaborative Email Platform4Microsoft Teams Voice & Direct Routing Platform4CPaaS / Messaging API Platform4Customer Service AI Agent & Automation Platform3Conversational & Messaging CRM3Employee Communication App for Frontline & Deskless Workers3Video Calling & Conferencing API/SDK3SMS & Mobile Messaging Marketing Platform3Customer Engagement & Cross-Channel Messaging Platform2Co-Browsing & Visual Customer Support Platform2Patient Engagement & Communication Platform2Carrier Softswitch & VoIP Billing Platform2Softphone & VoIP Client Application2Conversational Marketing & Chatbot Lead Capture2Conversation Intelligence & Speech Analytics2Mass Notification & Critical Event Management Platform2Employee Engagement & Survey Platform2Appointment Scheduling & Online Booking Software1CRM Software1AI Voice Agent & Voicebot Platform1Cloud AI/ML API & Developer Services1Social Media Management & AI Content Platform1Workflow Automation & BPM Platform1Virtual Office & Remote Team Presence Platform1Connected Worker & Industrial Collaboration Platform1Digital Sales Room & Buyer Engagement Platform1Work Management & Team Task Collaboration Platform1WhatsApp Business Messaging & Marketing Platform1ERP Suite1Dental & Medical Practice Management Software1Live Webinar & Virtual Training Delivery Platform1Business Continuity & Operational Resilience Platform1AI Receptionist & Virtual Phone Answering Service1Contact Center Quality Management & Workforce Optimization1WhatsApp / Messaging Channel CRM Integration1Remote IT Monitoring & Endpoint Management (RMM)1Push-to-Talk & Walkie-Talkie Communication App1Live Chat & Website Messaging Software1Auto Dialer & Outbound Call Center Platform1Call Accounting & CDR Reporting Software1Call Recording & Compliance Recording Platform1Voice Broadcasting & Robocall Platform1School-Parent Communication & Engagement App1Network Monitoring & Management Software1IP PBX & On-Premise Phone System Software1Live Captioning & Real-Time Translation Platform1Remote Patient Monitoring & Telehealth Platform1Business Management Suite for SMBs1Telecom Expense Management (TEM) Platform1
250 products6 pages scraped of 6260 in category2 sponsored24 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 26 | RingCX Shortlist | 4.2 | 255 | - | 4.3 / 4.2 / 4.3 / 4.1 | RingCentral Call Centre solution delivers omnichannel capabilities that let customers decide how they want to engage with you. Learn more about RingCX |
| 27 | Ooma Office Shortlist | 4.4 | 248 | - | 4.5 / 4.4 / 4.4 / 4.5 | Intuitive and easy-to-deploy UCaaS communications service that smoothly integrates with existing systems and serves customers with ease Learn more about Ooma Office |
| 28 | Pumble Shortlist | 4.7 | 234 | 87% | 4.7 / 4.6 / 4.4 / 4.6 | Team collaboration app with free storage, unlimited messages and users. Learn more about Pumble |
| 29 | 4.1 | 224 | - | 4.3 / 4.1 / 4.1 / 4.1 | Never miss a lead or customer call with JustCall's AI-powered communication platform. Voice, SMS, email & WhatsApp in one place. Learn more about JustCall | |
| 30 | 4.8 | 195 | 91% | 4.7 / 4.6 / 4.7 / 4.8 | Telnyx is a global connectivity platform that provides carrier-grade services on a private, cloud-agnostic IP network. Learn more about Telnyx Suite | |
| 31 | 4.7 | 188 | 88% | 4.6 / 4.8 / 4.7 / 4.7 | Connect teams and customers in one place with Intermedia Unite®—an AI-powered platform unifying voice, video, chat, and collaboration. Learn more about Intermedia Unite | |
| 32 | Missive Shortlist | 4.9 | 172 | 94% | 4.8 / 4.8 / 4.7 / 4.6 | Email collaboration tool that empowers teams to work on emails together, instead of forwarding endlessly or risking double sending. Learn more about Missive |
| 33 | 4.4 | 168 | - | 4.5 / 4.4 / 4.3 / 4.6 | Open source team communication platform that provides organizations with messaging and file-sharing tools for web, PCs, and mobiles. Learn more about Mattermost | |
| 34 | Rocket.Chat Shortlist | 4.3 | 156 | - | 4.3 / 4.1 / 4.2 / 4.4 | Bring together messaging, voice, video, critical apps, and AI to keep teams connected and missions protected. Learn more about Rocket.Chat |
| 35 | 4.4 | 150 | - | 4.3 / 4.4 / 4.2 / 4.5 | MangoApps is a unified communications platform that serves as a bridge between desk and deskless workers. Learn more about MangoApps | |
| 36 | 4.7 | 147 | 83% | 4.7 / 4.6 / 4.6 / 4.5 | Hiver is a modern, AI customer service platform that can also function as a unified communication tool. Learn more about Hiver | |
| 37 | 4.6 | 147 | - | 4.5 / 4.5 / 4.4 / 4.5 | Your all-in-one platform for multi-channel communication to improve your customers' relationship. Learn more about Crisp | |
| 38 | 4.6 | 145 | 83% | 4.5 / 4.5 / 4.4 / 4.3 | Tuvis: Your messages always secure. Learn more about Tuvis | |
| 39 | Workvivo Shortlist | 4.7 | 136 | 86% | 4.7 / 4.8 / 4.4 / 4.6 | Workvivo is an employee experience platform (EXP) that simplifies internal communication and drives engagement. Learn more about Workvivo |
| 40 | 4.6 | 135 | 81% | 4.5 / 4.6 / 4.6 / 4.6 | No matter your business communication requirement, Acefone has you covered with its bespoke cloud telephony solutions. Learn more about Acefone | |
| 41 | Blink Shortlist | 4.7 | 132 | 82% | 4.7 / 4.6 / 4.5 / 4.6 | Blink gives your entire company a better way to communicate: fast, simple, and built for teams on the go. Learn more about Blink |
| 42 | 4.7 | 131 | 86% | 4.6 / 4.6 / 4.5 / 4.6 | Build the ultimate contactless tech stack with Whistle and your property management suite. TryWhistle Free Today! Learn more about Whistle Messaging | |
| 43 | 4.7 | 108 | 90% | 4.7 / 4.7 / 4.6 / 4.6 | ZIWO is a Cloud Contact Center Software deployed instantly with CRM plugins, full API access, and agent connectivity. Learn more about ZIWO | |
| 44 | 4.6 | 108 | - | 4.5 / 4.3 / 4.4 / 4.6 | Cliq will help you communicate, collaborate and reach consensus without any hassles. Catch up with your team no matter where you are. Learn more about Zoho Cliq | |
| 45 | 4.3 | 106 | - | 4.2 / 3.7 / 4.1 / 4.2 | VoIP platform that offers softphone solutions, team messaging, and management tools for unified communications of call centres. Learn more about Bria | |
| 46 | 5 | 103 | 95% | 4.9 / 5.0 / 5.0 / 4.9 | Glassix is an AI-powered messaging platform that keeps your customer conversations connected across digital channels - Powered by GPT-4 Learn more about Glassix | |
| 47 | 4.9 | 102 | 93% | 4.9 / 4.9 / 4.7 / 4.7 | Squaretalk is a unified communications platform that increases lead engagement, contact rates, team performance, and personalization. Learn more about Squaretalk | |
| 48 | 4.6 | 102 | - | 4.4 / 4.6 / 4.4 / 4.6 | Momentum enhances communication with managed networks and Microsoft Teams, streamlining interactions and boosting efficiency. Learn more about Momentum | |
| 49 | 4.4 | 98 | - | 4.4 / 4.1 / 4.3 / 4.4 | An all-in-one customer engagement tool with live chat, website visitor tracking, and analytics capabilities. Learn more about Zoho SalesIQ | |
| 50 | 4.4 | 97 | - | 4.4 / 4.6 / 4.1 / 4.5 | AirSend brings chat, voice/video calling, file sharing, task management, and more into one place so you can easily collaborate. Learn more about AirSend |