Acefone

Pros: Pricing was ok - although a minimum of 3 users

Cons: The text never got working - they are blocking my port to another company. I am trying to cancel my plan but some mysterious department has to do it but i can never get them on the phone.

Pros: They were eager to set up my account, that is about it

Cons: When I requested to close out my account , then all of these charges came up. Charging for numbers to be ported from, stating that the numbers were given by Acefone, when they were ported from another provider. I was told that only could register line to two devices and then told that was not the case.. So many intances of say one thing but experience differently. I regret ever choosing Acefone. Beware!

Pros: Just spoken to one of the customer representative [sensitive content hidden] who was very efficient in his work explained everything to me in a perfect manner hats off to the guy .

Cons: no cons so far faced

Pros: I just started Acefone but the customer support by [sensitive content hidden] and his technical skill and professionalism gave me confidence to be ease with Acefone. I recommend management to reward him and keep him with Acefone.

Cons: I am happy so far with ACEFONE. I just started Acefone and it is too early to recommend on this.

Pros: How helpful the support was in setting up the system

Cons: That the call quality wasn't so good but found out this was because we were using the wrong software

Pros: Recommended for Startup and User-friendly portal can be managed easily.

Cons: Mobile App can be improvised, there are many competitors where each one has their good feature evaluate that and implement so all things can be covered.

Pros: All excellent fantastic excellent customer service cost effective

Cons: Nothing everything superb no complaints best service

Pros: Easy to use. Price is good comparing with other.

Cons: Sometimes is hard to receive call back from proper department.

Pros: It has been great connecting with the Acefone team. Mo helped us setup the account with great onboarding experience.

Cons: It takes some time to understand the features available on the platform.

Pros: I enjoyed working with [sensitive content hidden] my sales representative. He was very knowledgeable and efficient with his delivery and explanation of the services that Acefone would provide for our business. He was extremely patient and kind. The product itself is excellent for our business model. I would recommend Acefone to any entrepreneur and institution seeking business phone services.

Cons: The Virtual Receptionist robotic sounding voice. I wish it sounded more human.

Pros: Customer service fantastic always solves issues promptly.

Cons: Setup can be difficult at times UI could do with being more friendly

Pros: I like the team and the quality of sound, aman and Nishant have been very helpfull.

Cons: nothing as of now things are pretty well so far.

Pros: It was great connecting with acefone team with mo for onboarding journey and setup.

Cons: we are in the testing phase so cannot point anything at the moment.

Pros: Very Very Helpful and patient with the knowledge of the process. Specially Mo helped And the platform offers no hidden charges.

Cons: Nothing right now about the platform. Happy service

Pros: I appreciated the customer support in helping to set up the system. Everyone is most helpfull.

Cons: Not familiar with all aspects yet of the system as of yet.

Pros: ability to lessen amount of calls ingoing from one number. ace phone helps us redirect calls to multiple users in the company to prevent an influx of calls on one employee.

Cons: the variety of voices for voicemails and introduction messages.

Pros: Very thorough and attentive to all our needs.

Cons: As we are new users, there is nothing we can see that is a CON.

Pros: The calls, when connected, connected perfectly with high quality sound

Cons: The company is based in India, and the support is provided by people in India. They make promises they cannot deliver on, and it's always someone else's fault within the company. They are an absolute nightmare to cancel during the 'free trial', and it looks like I may need to file a chargeback with my credit card company

Pros: I like all the services I need for my business

Cons: I like everything about the service , I havent use the service that much but so far I know is going to be great for my business

Pros: Onboarding, customer friendly, Good Job.

Cons: Thank you I dont have any Cons for the time being.

Pros: Customer service, Onboarding and setup was proactive.

Cons: I have just started using it, so far so good.

Pros: This guy [sensitive content hidden] from onboarding is superman sorted all my problems

Cons: Not really, not yet proficient to identify any issues.