All categories
Niches in this category - the functional product types blended into "Call Recording" (41)
Contact Center & Helpdesk Software62Business VoIP & Cloud Phone System41Conversation Intelligence & Speech Analytics25Call Recording & Compliance Recording Platform24Call Tracking & Voice Marketing Analytics22Sales Engagement & Dialer Platform19Unified Communications (UCaaS) Platform18AI Transcription & Meeting Assistant10Contact Center Quality Management & Workforce Optimization9AI Sales Assistant & Revenue Intelligence6AI Voice Agent & Voicebot Platform6AI Chatbot & Conversational AI Platform5Auto Dialer & Outbound Call Center Platform5CRM Software5CPaaS / Messaging API Platform4Sales Training & Readiness Platform3Call Accounting & CDR Reporting Software2AI Roleplay & Conversation Simulation Training2Customer Service AI Agent & Automation Platform2Information Archiving & eDiscovery Software2Competitive Intelligence & Market Monitoring Platform1Interview Scheduling Automation Platform1Dental & Medical Practice Management Software1AI Receptionist & Virtual Phone Answering Service1Marketing Automation Platform1Microsoft Teams Voice & Direct Routing Platform1Marketing & Communications Compliance Software1Cloud AI/ML API & Developer Services1Business Intelligence & Augmented Analytics Platform1IT Operations & AIOps Platform1AI Personal Productivity Assistant1Email Client-Integrated CRM1Popup, Optin & Conversion Optimization Tool1Customer Engagement & Cross-Channel Messaging Platform1Conversational Marketing & Chatbot Lead Capture1Reputation & Review Marketing Platform1Lead Capture & Lead Management Software1Contact Center Testing & Assurance Platform1Financial Services Regulatory Compliance Software1Business Management Suite for SMBs1Voice Broadcasting & Robocall Platform1
270 products7 pages scraped of 7276 in category8 sponsored24 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 1 | 4.7 | 41 | - | 4.6 / 4.9 / 4.6 / 4.8 | Ultatel is the intelligent business communications solution, bringing voice, video, SMS, fax, and chat together in one, cloud platform. Learn more about Ultatel Cloud Business Phone System | |
| 2 | Intulse Ad | 4.4 | 132 | - | 4.4 / 4.7 / 4.3 / 4.6 | Hosted VoIP service for large & small businesses. Cloud VoIP services (hosted PBX) and virtual phone systems. 100% US-based support. Learn more about Intulse |
| 3 | Vonix Ad | 4.8 | 23 | - | 4.7 / 4.9 / 4.8 / 4.8 | Vonix delivers communication tools that help businesses connect, scale, and thrive. Learn more about Vonix |
| 4 | JustCall AdShortlist | 4.1 | 224 | - | 4.3 / 4.1 / 4.1 / 4.1 | Record, review, and improve every call. JustCall's call recording turns conversations into coaching fuel. Free 14-day trial. Learn more about JustCall |
| 5 | CTM AdShortlist | 4.7 | 158 | 83% | 4.5 / 4.6 / 4.6 / 4.5 | Listen live or record and transcribe phone calls to unlock data to confidently make customer experience & sales coaching decisions. Learn more about CTM |
| 6 | Fathom Ad | 5 | 808 | 99% | 5.0 / 5.0 / 4.9 / 4.9 | Free AI Meeting Assistant that instantly records, transcribes, and summarizes your meetings, so you never need to take notes again. Learn more about Fathom |
| 7 | RECITE Ad | 5 | 4 | - | 5.0 / 5.0 / 5.0 / 5.0 | RECITE delivers unique insights into your interactions by analyzing content from multiple modalities, including voice, video and chat. Learn more about RECITE |
| 8 | Dialpad Ad | 4.2 | 562 | - | 4.3 / 4.0 / 4.2 / 4.1 | Dialpad is a cloud-based software that modernizes communication technology, putting voice, messaging, meetings & video on any device. Learn more about Dialpad |
| 9 | 4.4 | 4,079 | - | 4.3 / 4.3 / 4.4 / 4.2 | Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media. Learn more about Zendesk Suite | |
| 10 | 4.5 | 3,420 | 81% | 4.5 / 4.5 / 4.3 / 4.4 | Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity. Learn more about Freshdesk | |
| 11 | 4.7 | 1,781 | 88% | 4.6 / 4.7 / 4.6 / 4.6 | Award-winning call center and help desk software with AI features, easy to use from day one. Start for free with a 30-day trial. Learn more about LiveAgent | |
| 12 | RingEX Shortlist | 4.2 | 1,203 | - | 4.2 / 4.0 / 4.3 / 4.1 | RingCentral phone system can automatically record inbound and outbound calls for individual users or inbound calls for departments. Learn more about RingEX |
| 13 | 4.2 | 990 | - | 4.0 / 4.0 / 4.3 / 4.2 | #1 online CRM with call recording. Over 15 million businesses use Bitrix24 as their cloud PBX and CRM. Learn more about Bitrix24 | |
| 14 | Ringover Shortlist | 4.7 | 869 | 88% | 4.8 / 4.6 / 4.6 / 4.5 | Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools. Learn more about Ringover |
| 15 | Talkdesk Shortlist | 4.5 | 733 | 83% | 4.7 / 4.6 / 4.4 / 4.5 | World's leading cloud-based call center software. Call recording, monitoring, analytic routing and customer-centric features. Learn more about Talkdesk |
| 16 | CallHippo Shortlist | 4.4 | 680 | - | 4.4 / 4.6 / 4.3 / 4.2 | Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more. Learn more about CallHippo |
| 17 | Weave Shortlist | 4.3 | 669 | - | 4.5 / 3.9 / 4.3 / 4.1 | Appointment scheduling solution that helps businesses manage bookings, reminders, payments, email marketing, reviews and more. Learn more about Weave |
| 18 | 4.5 | 668 | 82% | 4.4 / 4.5 / 4.5 / 4.4 | GoTo makes IT and business communication easy so its customers can do what matters most. Learn more about GoTo Connect | |
| 19 | 4.9 | 651 | 97% | 4.8 / 4.5 / 4.7 / 4.5 | Cloud-based platform that helps automate meeting notes, record, transcribe and search through calls to discover insights. Learn more about Fireflies | |
| 20 | NiCE CXone Shortlist | 4.2 | 581 | - | 4.2 / 4.0 / 4.1 / 4.1 | Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX. Learn more about NiCE CXone |
| 21 | Gong.io Shortlist | 4.8 | 560 | 92% | 4.7 / 4.7 / 4.7 / 4.6 | Gong records and analyzes your team’s calls via web conferencing and phone, and surfaces recommendations to help you win more deals. Learn more about Gong.io |
| 22 | 4.4 | 502 | - | 4.1 / 4.0 / 4.5 / 4.2 | Twilio Voice API provides businesses with a powerful and flexible platform for building voice-enabled applications. Learn more about Twilio | |
| 23 | Five9 Shortlist | 4.2 | 481 | - | 4.2 / 4.3 / 4.1 / 4.0 | Cloud Contact Center and Call Recording with Practical AI - Inbound, Outbound, ACD, IVR, 4 Dialers, Chat, Call Recording, and CRMs. Learn more about Five9 |
| 24 | 3CX Shortlist | 4.4 | 465 | - | 4.4 / 4.1 / 4.4 / 4.3 | 3CX is an open standards IP PBX including video conferencing, live chat and mobile apps, suitable for any business size or industry. Learn more about 3CX |
| 25 | Aircall Shortlist | 4.2 | 459 | - | 4.5 / 4.1 / 4.1 / 4.0 | Give your prospects and customers the best call experience possible by leveraging call recordings to improve rep performance. Learn more about Aircall |