All categories
Niches in this category - the functional product types blended into "IVR" (38)
Contact Center & Helpdesk Software84Business VoIP & Cloud Phone System40AI Chatbot & Conversational AI Platform17AI Voice Agent & Voicebot Platform15IVR & Voice Self-Service Platform12Unified Communications (UCaaS) Platform11Sales Engagement & Dialer Platform11Customer Service AI Agent & Automation Platform9Call Tracking & Voice Marketing Analytics8CPaaS / Messaging API Platform6Customer Engagement & Cross-Channel Messaging Platform5Voice Broadcasting & Robocall Platform5Conversation Intelligence & Speech Analytics4CRM Software4SIP Trunking & Virtual Phone Number Provider3Customer Communications Orchestration & Omnichannel Inbox3Auto Dialer & Outbound Call Center Platform3Contact Center Quality Management & Workforce Optimization2Contact Center Testing & Assurance Platform2Cloud AI/ML API & Developer Services2SMS & Mobile Messaging Marketing Platform2Dental & Medical Practice Management Software1AI Receptionist & Virtual Phone Answering Service1Email Client-Integrated CRM1Co-Browsing & Visual Customer Support Platform1Behavioral Health & Addiction Treatment EHR1AI Voice & Text-to-Speech Platform1IP PBX & On-Premise Phone System Software1Call Recording & Compliance Recording Platform1Receptionist & Attendant Console Software1Lead Capture & Lead Management Software1Time Tracking & Timesheet Software1Conversational Marketing & Chatbot Lead Capture1Field Service Management Software1Queue Management & Virtual Waitlist Software1Business Management Suite for SMBs1WhatsApp Business Messaging & Marketing Platform1IT/HR Service Desk AI Assistant1
246 products6 pages scraped of 6248 in category7 sponsored25 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 1 | 4.4 | 268 | - | 4.5 / 4.3 / 4.3 / 4.2 | CloudTalk is an AI-powered, cloud-based call center software for sales and customer service teams. Start your FREE 14-day trial today! Learn more about CloudTalk | |
| 2 | 5 | 2 | - | 5.0 / 5.0 / 0.0 / 0.0 | Inbound/Outbound IVR and ACD Software. Highly configurable. Integrates well with existing systems. Easy to deploy & Easy to manage. Learn more about VoiceGuide IVR | |
| 3 | Twilio AdShortlist | 4.4 | 502 | - | 4.1 / 4.0 / 4.5 / 4.2 | Build an IVR system to precisely route calls using speech recognition and DTMF tones, update on demand and pay-as-you-go pricing. Learn more about Twilio |
| 4 | Zendesk Suite AdShortlist | 4.4 | 4,079 | - | 4.3 / 4.3 / 4.4 / 4.2 | Zendesk offers a fully integrated call center built right into its support platform. Learn more about Zendesk Suite |
| 5 | 4.7 | 41 | - | 4.6 / 4.9 / 4.6 / 4.8 | Unlimited Call, SMS, Fax, Chat, Video. Fully Customizable and Scalable Plans. Rated #1 by Capterra for Overall Value & Customer Support Learn more about Ultatel Cloud Business Phone System | |
| 6 | JustCall AdShortlist | 4.1 | 224 | - | 4.3 / 4.1 / 4.1 / 4.1 | Set up multi-level IVR in minutes. Route callers to the right team automatically with JustCall. Start your free 14-day trial. Learn more about JustCall |
| 7 | Ringover AdShortlist | 4.7 | 869 | 88% | 4.8 / 4.6 / 4.6 / 4.5 | Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools. Learn more about Ringover |
| 8 | LiveAgent Shortlist | 4.7 | 1,781 | 88% | 4.6 / 4.7 / 4.6 / 4.6 | Award-winning help desk, call center and IVR software, easy to use from the start. Try it with a free 1-month trial. Learn more about LiveAgent |
| 9 | RingEX Shortlist | 4.2 | 1,203 | - | 4.2 / 4.0 / 4.3 / 4.1 | Complete cloud phone system that is easy to set up and easy to manage. Learn more about RingEX |
| 10 | Bitrix24 Shortlist | 4.2 | 990 | - | 4.0 / 4.0 / 4.3 / 4.2 | Bitrix24 #1 free business phone system and CRM in one used by 15 million businesses worldwide Learn more about Bitrix24 |
| 11 | Talkdesk Shortlist | 4.5 | 733 | 83% | 4.7 / 4.6 / 4.4 / 4.5 | Talkdesk is an enterprise cloud contact center platform that empowers companies to make customer experience a competitive advantage. Learn more about Talkdesk |
| 12 | VoIP.ms Shortlist | 4.8 | 698 | 93% | 4.4 / 4.8 / 4.7 / 4.8 | Complete self-serve communication platform offering a Hosted Phone Solution and SIP Trunking with a Pay-as-You-Go pricing. Learn more about VoIP.ms |
| 13 | CallHippo Shortlist | 4.4 | 680 | - | 4.4 / 4.6 / 4.3 / 4.2 | Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more. Learn more about CallHippo |
| 14 | 4.3 | 669 | - | 4.5 / 3.9 / 4.3 / 4.1 | Appointment scheduling solution that helps businesses manage bookings, reminders, payments, email marketing, reviews and more. Learn more about Weave | |
| 15 | 4.5 | 668 | 82% | 4.4 / 4.5 / 4.5 / 4.4 | GoTo makes IT and business communication easy so its customers can do what matters most. Learn more about GoTo Connect | |
| 16 | NiCE CXone Shortlist | 4.2 | 581 | - | 4.2 / 4.0 / 4.1 / 4.1 | Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX. Learn more about NiCE CXone |
| 17 | Five9 Shortlist | 4.2 | 481 | - | 4.2 / 4.3 / 4.1 / 4.0 | Cloud Contact Center with Practical AI - Inbound, Outbound, ACD, IVR, Predictive Dialer, Chat, Call Recording, and CRM Integrations. Learn more about Five9 |
| 18 | Aircall Shortlist | 4.2 | 459 | - | 4.5 / 4.1 / 4.1 / 4.0 | Stop wasting your team's precious call time doing something an IVR menu can handle better. Learn more about Aircall |
| 19 | 8x8 Work Shortlist | 4.1 | 309 | - | 4.1 / 3.7 / 4.1 / 3.9 | 8x8 Work: All-in-one collaboration hub - phone, video, messaging. Secure, unified communication for all, anytime, anywhere. Learn more about 8x8 Work |
| 20 | Kixie PowerCall Shortlist | 4.6 | 294 | 88% | 4.7 / 4.7 / 4.6 / 4.6 | Kixie is an AI-powered revenue communications platform that enhances calling and texting for optimal performance and efficiency. Learn more about Kixie PowerCall |
| 21 | Genesys Cloud CX Shortlist | 4.3 | 262 | - | 4.4 / 4.0 / 4.2 / 4.1 | Build self-service menus and flows for voice, email, chat and texts using an intuitive drag-and-drop designer you can easily control. Learn more about Genesys Cloud CX |
| 22 | RingCX Shortlist | 4.2 | 255 | - | 4.3 / 4.2 / 4.3 / 4.1 | RingCX is an AI-powered contact center: simple to use and easy to deploy. Learn more about RingCX |
| 23 | 4.5 | 244 | - | 4.5 / 4.2 / 4.5 / 4.5 | Built on Zoom's platform, Zoom's full-featured cloud phone consolidates business communication and collaboration into a single system. Learn more about Zoom Phone | |
| 24 | 4.4 | 218 | - | 4.4 / 4.3 / 4.3 / 4.3 | Cloud-based and AI-enabled FSM platform with Genius tools that assist with scheduling, invoicing, reporting, dispatching, and more. Learn more about Workiz | |
| 25 | 4.8 | 176 | 87% | 4.7 / 4.7 / 4.6 / 4.6 | Boost sales team productivity 4x with our top-rated Power Dialing and Sales platform. Blend phone/email/SMS and close deals faster. Learn more about PhoneBurner |