All categories
Niches in this category - the functional product types blended into "IVR" (38)
Contact Center & Helpdesk Software84Business VoIP & Cloud Phone System40AI Chatbot & Conversational AI Platform17AI Voice Agent & Voicebot Platform15IVR & Voice Self-Service Platform12Unified Communications (UCaaS) Platform11Sales Engagement & Dialer Platform11Customer Service AI Agent & Automation Platform9Call Tracking & Voice Marketing Analytics8CPaaS / Messaging API Platform6Customer Engagement & Cross-Channel Messaging Platform5Voice Broadcasting & Robocall Platform5Conversation Intelligence & Speech Analytics4CRM Software4SIP Trunking & Virtual Phone Number Provider3Customer Communications Orchestration & Omnichannel Inbox3Auto Dialer & Outbound Call Center Platform3Contact Center Quality Management & Workforce Optimization2Contact Center Testing & Assurance Platform2Cloud AI/ML API & Developer Services2SMS & Mobile Messaging Marketing Platform2Dental & Medical Practice Management Software1AI Receptionist & Virtual Phone Answering Service1Email Client-Integrated CRM1Co-Browsing & Visual Customer Support Platform1Behavioral Health & Addiction Treatment EHR1AI Voice & Text-to-Speech Platform1IP PBX & On-Premise Phone System Software1Call Recording & Compliance Recording Platform1Receptionist & Attendant Console Software1Lead Capture & Lead Management Software1Time Tracking & Timesheet Software1Conversational Marketing & Chatbot Lead Capture1Field Service Management Software1Queue Management & Virtual Waitlist Software1Business Management Suite for SMBs1WhatsApp Business Messaging & Marketing Platform1IT/HR Service Desk AI Assistant1
246 products6 pages scraped of 6248 in category7 sponsored25 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 26 | CTM Shortlist | 4.7 | 158 | 83% | 4.5 / 4.6 / 4.6 / 4.5 | Build interactive voice menus (IVRs), custom queues, and more to give your callers a seamless experience and your team actionable data Learn more about CTM |
| 27 | 4.4 | 157 | 81% | 4.4 / 4.2 / 4.3 / 4.2 | Making business communications feel as natural as communicating with friends. Learn more about Bird | |
| 28 | UJET Shortlist | 4.6 | 140 | 91% | 4.8 / 4.8 / 4.6 / 4.8 | UJET is modern cloud contact center software company with leading innovation in customer support on the web, phone and mobile apps. Learn more about UJET |
| 29 | 4.8 | 139 | 91% | 4.9 / 4.8 / 4.8 / 4.8 | Gladly’s IVR routes calls with intelligence and context—no add-ons or integrations required. Learn more about Gladly | |
| 30 | Acefone Shortlist | 4.6 | 135 | 81% | 4.5 / 4.6 / 4.6 / 4.6 | No matter your business communication requirement, Acefone has you covered with its bespoke cloud telephony solutions. Learn more about Acefone |
| 31 | XCALLY Shortlist | 4.8 | 130 | 98% | 4.8 / 4.8 / 4.7 / 4.7 | Easily create IVR projects using our drag & dop designer! Learn more about XCALLY |
| 32 | Nextiva Contact Center Shortlist | 4.5 | 112 | 86% | 4.5 / 4.5 / 4.4 / 4.4 | Nextiva is contact center software using AI to boost agent productivity, grow customer loyalty, and unify the customer experience. Learn more about Nextiva Contact Center |
| 33 | 4.7 | 108 | 90% | 4.7 / 4.7 / 4.6 / 4.6 | Cloud Contact Center solution deployed instantly with CRM plugins, full API access, and agent connectivity. Learn more about ZIWO | |
| 34 | 4.2 | 106 | - | 4.5 / 4.4 / 4.1 / 4.2 | Virtual phone system for businesses with inbound and outbound calls, CRM integrations, virtual phone numbers, SMS and more Learn more about Toky | |
| 35 | 4.8 | 104 | 91% | 4.7 / 4.8 / 4.6 / 4.8 | Leading provider of AI-powered omnichannel cloud contact center software. Learn more about Bright Pattern | |
| 36 | 4.9 | 102 | 93% | 4.9 / 4.9 / 4.7 / 4.7 | Squaretalk is an all-in-one contact center platform that increases lead engagement, contact rates, team performance and personalization Learn more about Squaretalk | |
| 37 | wolkvox Shortlist | 4.6 | 100 | 94% | 4.7 / 4.4 / 4.6 / 4.6 | Create automated and natural interactions with a voicebot, using more than 350 predefined voices or creating a customized one. Learn more about wolkvox |
| 38 | 4.2 | 100 | - | 4.2 / 3.8 / 4.0 / 3.9 | Ameyo Voice to help you connect with your customers. Experience unmatched call quality, intelligent routing and advanced voice features Learn more about Ameyo | |
| 39 | 4.4 | 99 | - | 4.2 / 4.7 / 4.2 / 4.3 | Turn conversations into Customers. Create and Convert more leads with Conversation Analytics®, AI and Call Tracking. Learn more about Convirza | |
| 40 | 4.5 | 97 | - | 4.4 / 4.3 / 4.4 / 4.6 | HIPAA compliant Case Management software made simple so you can focus on your running your organization all at an affordable price! Learn more about InfoFlo | |
| 41 | 4.5 | 93 | - | 4.5 / 4.4 / 4.4 / 4.3 | Cloud-based contact center solution that helps businesses streamline customer service processes across multiple channels. Learn more about Amazon Connect | |
| 42 | 4.4 | 91 | - | 4.3 / 4.1 / 4.2 / 3.7 | Lifesize delivers audio, web, and video conferencing with the ability to easily record and share meetings all from one application. Learn more about CxEngage | |
| 43 | 4.3 | 84 | - | 4.3 / 4.2 / 4.2 / 4.5 | Plivo's SMS and Voice API platform offers businesses a simple, fast, and scalable way to modernize their customer communications. Learn more about Plivo | |
| 44 | Phonexa Shortlist | 5 | 75 | - | 4.7 / 5.0 / 4.9 / 4.8 | Greet callers with pre-recorded messages and use voice or touch-tone responses to direct a caller to the right destination. Learn more about Phonexa |
| 45 | 4.7 | 74 | - | 4.8 / 4.8 / 4.7 / 4.6 | Our VoIP and telephony experts have implemented 900+ Omnichannel Communication Solutions across 10+ industries. Learn more about Dialshree | |
| 46 | 4.6 | 71 | - | 4.5 / 4.8 / 4.4 / 4.6 | FluentCloud is a cloud based business phone system that focuses on being more affordable for your business and improving reliability. Learn more about FluentStream | |
| 47 | 4.7 | 70 | - | 4.6 / 4.6 / 4.5 / 4.5 | Auto dialer, Voice Broadcasting, Cloud PBX, CRM, DIDs, Videoconference. Collaborating with your customers and teams becomes easier! Learn more about Kavkom | |
| 48 | 4.4 | 70 | - | 4.3 / 4.5 / 4.3 / 4.3 | NewVoiceMedia is the leading provider of cloud contact center software and IVR for Salesforce, providing 99.999% reliability worldwide. Learn more about Vonage Contact Center | |
| 49 | 4.6 | 69 | - | 4.6 / 4.8 / 4.6 / 4.7 | RingByName is a powerful cloud phone service designed to make your business more efficient and save you money. Learn more about RingByName | |
| 50 | 4.3 | 69 | - | 4.3 / 4.1 / 4.1 / 4.2 | India’s truly connected customer conversation platform lets you deliver the best CX. Become the brand that your customers love! Learn more about Exotel |